hh2 Web Services Recent Support Forum Posts

5.00.002 Release Notes

Tue, 31 Jan 2012 19:34:48 GMT

(Released January 30th 2012)

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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There are no published releases between 4.02.036 and 5.00.002.

• This version contains the first complete Beta release of the next generation Remote Payroll product. Please note that it is only available upon request and that, unless implemented by hh2 staff, all hh2 clients will remain on the previous generation of the product.

• The YTD pay amounts on pay stubs have been adjusted to include back to the start date of the first check cut in the calendar year.
• A new RSS feed has been added to notify when new employee evaluations have been submitted.
• The HR Security Group setup was modified to better handle adding all employees to a security group.

• The syncing of visitors into Timberline was not selecting the correct company. This has now been resolved.

• Integration with STO (Sage Timberline Office) service management is now available as a Beta release.
• In some scenarios, trips were not being sorted properly on the web dashboard. This has now been resolved.

4.02.036 Release Notes

Wed, 11 Jan 2012 18:23:36 GMT

(Released January 11th 2012)

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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• Closed jobs or extras will now be automatically excluded from the weekly time sheet.

• The material units have had its digit precision increased from 5 digits to 10 digits.

• There is a new sync automation under Default Settings to automatically assign employee classifications based on the occupation field of the employee record.
• The YTD addendum has been changed to reflect the year of the check date.
• The RSS feed for the daily sync log now correctly reflects downloaded records from HR.
• The employee list in the job and crew dashboard no longer require HR security group access.

4.02.035 Release Notes

Wed, 11 Jan 2012 18:16:19 GMT

(Released January 6th 2012)

Releases 4.02.032 through 4.02.034 were for internal-release only as alpha testing for the new 5.0 version of hhÂ² Remote Payroll has begun.

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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• On touch devices (such as iPads) you can now tab the pay type grand totals in order to see the name of the pay type associated with that color.

• There is now an Activity Excel Report available from the menu that generates an Excel file with summaries of activity production units for all active jobs (i.e. jobs not in a “closed” status).

• The recent issues with Accrual Setup throwing an error have now been resolved.
• Crew lists both in the crew setup as well as the crew dashboard are now sorted alphabetically.

What is my "Identifier"?

Thu, 29 Dec 2011 13:51:09 GMT

When setting up apps and add-ons to hh2 Web Services, you may be prompted during setup to enter your hh2 "identifier". This refers to the unique hh2 account name your company uses to access hh2 Web Service's website. E.g., http://[IDENTIFIER].hh2.com.

For example, if you access your hh2 Web Services installation by browsing to http://ABC.hh2.com then "ABC" is your hh2 identifier.

4.02.031 Release Notes

Tue, 20 Dec 2011 20:37:22 GMT

(Released December 19th 2011)

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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• Quotes have been added around the custom fields in the export file.
• Comments by the payroll manager now display in the labor detail reports.

• Equipment prefill was pulling from all jobs. This has now been resolved.

• Accrued, taken, and remaining hours for accruals were not calculating correctly on the employee record and My Records pages. This has now been resolved.
• The email for new user creation was not accepting addresses with hyphens. This has now been resolved.
• Archived evaluations were being displayed in the list in employee records. This has now been resolved.
• The descriptions of skills matrix items are now displayed as a mouse-over of each skill when filling out an employee evaluation.

How Do I Access Time Older Than Two Weeks?

Tue, 13 Dec 2011 21:25:57 GMT

To access time sheets older than the default two weeks, go to:

Remote Payroll > Setup > Default Settings

Then click the category for "Timecard" and find the option called "Previous Weeks Available". Change this value to the number of weeks past you want to have access to in the time sheets.

4.02.030 Release Notes

Tue, 13 Dec 2011 18:08:32 GMT

(Released December 7th 2011)

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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• The Job Cost report now displays the job-specific names of cost codes rather than the standard cost code name.
• The email notifications for time to be approved would be blank if the “Site Url” option was not set. This has now been resolved.

• “Two or More Races” is now supported as an ethnicity on the employee record.
• The pay stubs can now optionally contain an addendum that lists all pay, tax, and benefit year-to-date totals.

• The system was not allowing users to input decimal values for material units. This has now been resolved.
• The contact management sync was failing due to a defect recently introduced. This has now been resolved.
• The sync exception RSS feed now displays whether the failure was an insert or an update and gives the Timberline record ID of the field report for update failures.

Whitelisting hh2 in McAfee Antivirus

Mon, 21 Nov 2011 17:12:11 GMT

Please see the following McAfee Knowledge Base article on whitelisting your hh2 site for better performance: https://kc.mcafee.com/corporate/index?page=content&id=KB65382

4.02.029 Release Notes

Wed, 16 Nov 2011 16:08:48 GMT

(Released November 11th 2011)

Please Note: These release notes describe what has been most recently rolled out to Beta testing companies only. As with all releases, we allow several weeks or months of beta testing with select companies before rolling out changes to all hh2 websites. Your site may not yet have the changes listed below. You can see what version of hh2 Web Services your company is currently using by looking at the top line of the "What's New With hh2?" box on your hh2 homepage.
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• Performance Increases: Some performance tuning modifications were made to the querying in the time card engine which should result in noticeable improvements of load time of the time card as well as saving time entries.
• No Approval on iPhone Timecard App: There was an issue in the iPhone Timecard app such that, if a company is not on a Sun-Sat pay period schedule, no time would show for approval in the app. This has now been resolved.

• Certifications Report Filter on Excel: The Excel download of the enterprise certifications report was not reflecting the certification selected in the filter. This has now been resolved.
• Raise Request Decision Defect: The Raise Request was not saving the value selected for decision when creating a new request. This has now been resolved.

• Inactive Companies/Contacts Being Uploaded: The hhÂ² Sync was uploading companies and contacts listed as “inactive” in Timberline’s address book. This has now been resolved and only active companies and contacts will be synchronized to hhÂ².

• Dispatch Map Technician Group Filter Defect: The Technician Group filter at the top of the dispatch map was not filter the technician list properly and no technicians would be displayed. This has now been resolved.

How Do I Resolve a "Synchronization is already in progress"?

Wed, 09 Nov 2011 16:49:03 GMT

If your hhÂ² Sync client is saying "A synchronization is already in progress" when you try to perform an upload sync, you can terminate the sync service(s) and start again.

To accomplish this, bring up the task manager (press Ctrl+Alt+Del) for all the machines where you have hhÂ² Sync clients installed (including the Timberline server). In the task manager, ensure that the option to “show processes from all users” is enabled. Look for the process called “SchedulingService.exe” with the description “hh2 Scheduling Service”. Highlight this item and click the “End Process” button. Repeat this for each of the machines in your company where there is an hhÂ² Sync client installed.

Re-open your hhÂ² Sync Client and perform your sync as desired. Once you are finished, ensure that (if you run an automatic nightly sync) you also re-open the hhÂ² Sync client on your Timberline server and then close the hhÂ² Sync client window. This will reactivate the nightly automatic sync service.

The hh2 Handbook

Thu, 03 Nov 2011 17:08:13 GMT

We have published a handbook which contains lots of information about hh2 Web Services, our products, policies, and overview of your hh2 experience. Please download this PDF and keep it handy for your future reference.

4.02.028 Release Notes

Thu, 03 Nov 2011 17:02:28 GMT

(Released October 21tst 2011)

• iPad App 1.5 Released: A new version of the iPad app for Field Service has been released. This update is required for gaining the items listed below.
• Trip Status Time Issue Resolved: Trip status times were being recorded in Mountain Time Zone (where the hhÂ² web servers are located) rather than in the local timezone of the iPad being used. This has now been resolved.
• Multiple Assignment Support: Support has now been added to have two different technicians assigned to the same work order. Previously, the app would show technicians all the trips for a work order rather than differentiating between the various technicians assigned.

How Do I get My Subs to Show in the Pick-lists?

Wed, 02 Nov 2011 16:54:19 GMT

There are several steps that are involved with getting your company’s subs to be listed in the pick-lists of your hhÂ² Field Reports. Some of these steps will require your company’s hhÂ² system administrator.

Verifying CM Records in hhÂ²

Click the “AB” menu item in hhÂ² Web Services. Click the “Address Book” link. Then, search the company and contact address books for the desires records. If the records exist, proceed to the “Assigning Job Site Sub Lists” below. If the records are not listed, proceed to the next section.

Synchronizing CM Records to hhÂ²

Open your hhÂ² Sync client. In the “Settings” tab, ensure that “Contact Management” is checked, the “Upload” box is checked, and it is associated with your appropriate accounting connection.

In the “Upload” tab, ensure that “Contact Management” is checked in the list of data classes. If you have never uploaded your Contact Management data, un-check the date box and run an upload. Otherwise, set the date to a date before when your subs and contacts were entered into Timberline, and run an upload.

Once the upload is complete, return to the first section of this document and verify if the records have been uploaded into hhÂ².

Assigning Job Site Sub Lists

From the “AB” menu item in hhÂ² Web Services, click the “Assign Subs” link (you must be an hhÂ² admin to have access to this link). Then, select the desires job site. You will see the list of companies in hhÂ². Highlight the companies that work as subs for the job and move them to the right-hand column.

Your subs (and their associated contacts) will now be available in the pick-lists of your hhÂ² Field Reports.

Why is the font (text) on hh2 so small?

Tue, 01 Nov 2011 13:25:06 GMT

The hh2 website uses a 10pt. font which is currently standard for major web sites. For example, both Google and Facebook use the same 10pt. font size as hh2.

If you are having difficulty reading the text on hh2 pages, you may have your internet browser zoomed "out" making it appear smaller. If this is not the case, you should look into adjusting the visibility accessibility options of your computer with your company's IT personnel.

Can I Use hh2 on a Mac?

Mon, 31 Oct 2011 17:00:17 GMT

Yes, hh2 Web Services does work on Apple computers via the Safari or Google Chrome browsers (though some rarely-used administrative interfaces in the Remote Payroll module may not be fully supported).

If you are currently using a Mac and encountering issues using the system, please refer to this article (http://forums.hh2.com/viewtopic.php?f=34&t=282) as the most common cause of problems.

How Do I Get The Menu Images to Show Up?

Mon, 31 Oct 2011 16:55:07 GMT

If when you go to hhÂ² Web Services, menu images appear as “broken” and do not display (see example below), this is most likely because you have previously instructed your browser to deny the security certificate for “images.hh2.com”.

[attachment=0:2izkrdu9]Picture 5b.jpg[/attachment:2izkrdu9]

All images for the hhÂ² Web Services web site are hosted at https://images.hh2.com and as such, your browser has to allow the security certificate for this location (this is normally done automatically).

To resolve this issue, browse to https://images.hh2.com/Skins/DBI/sageWSLogoHome.png this should present you with a dialogue or warning message about the security certificate for hh2.com being trusted. Click the button on the page to “allow” or “trust” the certificate (the hhÂ² security certificate IS trustworthy, so you can safely ignore any indication by your browser that it is not).

Once accepting the certificate, your browser should display an image of the hhÂ² Web Services logo. Your browser now accepts the proper security settings and you can return you your hhÂ² Web Services website.

How Do I Access My Pay Stubs?

Thu, 27 Oct 2011 14:53:35 GMT

The following lists the steps and considerations in order to be able to access your pay stubs with hhÂ² Human Resources.

First, log in to hhÂ². If the log in screen is giving you an error that your user name or password are not correct, please contact your company’s human resources administrator for assistance. Additionally, if you have forgotten your password, you can click the “Forgot My Password” button below the log in box to reset your password. Again, if you have any difficulties in resetting your password, contact your company’s human resources administrator for assistance.

Once you have logged in to the hhÂ² system, you may need to navigate to the “My Records” page. (If the hhÂ² log in automatically takes you to the “My Records” page, you may skip down to the next section). To navigate to “My Records”, click the round “HR” logo located in the top bar of the web page. This will open a pop-up menu to navigate in the hhÂ² Human Resources system. Locate the “My Records” menu item in the left-hand column of links under the “General” category. Click on the “My Records” text. This will load the “My Records” web page in your web browser.

Once on the “My Records” page, click the button labeled “Pay Stubs” in the bar of buttons appearing below the “My Records” page title. This will load the pay stubs box.

Select the date range of pay stubs you would like to view and click the button labeled “Go”. By default, the last 30 days of pay stubs will be shown. Pay stubs are rendered as a PDF document. Your browser and/or computer MUST support displaying PDF files in order to work. Adobe Acrobat Reader is a free program to view PDF files and can be downloaded from: http://get.adobe.com/reader/

Your pay stubs will be shown in the box below the date range if your browser supports it. If the pay stubs do not display in the box, simply click the link labeled “PayStubs.pdf” to the right of the “Download Pay Stubs File:” title. If this does not work, right-click on the same link and select to “Save Target As” or “Save Link As” (this text will vary based on what web browser you are using). This will allow you to save the pay stubs PDF file to your computer (once again, your computer must support viewing PDF files with a PDF reader program such as Adobe Acrobat Reader linked to in the previous section above).

If there are pay stubs missing for the date range you have specified, then it is most likely that your payroll manager has not yet uploaded those pay stubs to hhÂ². Contact your payroll manager for assistance in this case.

How Do I Add Bookmarks to the Bookmarks Menu?

Mon, 24 Oct 2011 15:58:25 GMT

To add, remove, or modify bookmark links that appear in the “BM” bookmarks menu item of hhÂ², follow these steps:

• Go to your hhÂ² homepage by clicking the hhÂ² logo in the top-left corner of any page in hhÂ² Web Services.
• From the Management Console in the bottom-right corner, select “System Settings” and click “Go”.
• Click the “Bookmarks” category in the left-column list.
• Make the desired changes.

Bookmarks can be created in nine groups of five links. Groups 1 - 3 appear in the first column of the Bookmarks “BM” menu, 4 - 6 in the middle column, and 7 - 9 in the right column. Each group can be given a heading name. Each link needs to consist of a URL (e.g. http://something.com/etc) and a link title.

Bookmarks created appear the same for all users of your hhÂ² system. There are no user or group-based permissions or limitations available.

Re: Manpower Report

Thu, 20 Oct 2011 17:11:49 GMT

Most likely that employee has a duplicate record in hh2. One is probably in a terminated or archived status. You can review this article: http://forums.hh2.com/viewtopic.php?f=25&t=252 for a possible resolution or, go to the employee management from the management console of your hh2 homepage and look through all the employee records to see if there is indeed a duplicate.

How Do I Setup A New GL Account in Remote Payroll?

Thu, 20 Oct 2011 16:41:22 GMT

The following lists the steps you should follow in order to setup a new general ledger account in hhÂ². Additionally, if you can’t find a GL account in hhÂ², you should retrace these steps to ensure everything necessary has been configured.

Note: This guide is for payroll admins and system administrators. If you are not a payroll admin in hhÂ² and you cannot access GL accounts on your time card that you need, please refer your issue to your payroll admin so they may follow this guide.

Section 1: Uploading the GL account to hhÂ²

Once the GL account has been setup in Timberline, if you have not already done so, go to the Upload tab of your hhÂ² Sync client. Ensure that “General Ledger” is selected in the data class list and run an upload sync so that the new GL account gets sent to hhÂ². Make sure the date on the “Upload” tab of the sync tools is set to a date before when the GL account was created in Timberline to ensure the record gets uploaded.

Next, you will want to verify that the GL account has been successfully uploaded to hhÂ². In the hhÂ² Remote Payroll menu, go to Setup > GL Accounts.

In the GL account Management screen, select the job or extra the new GL account is under. Then, browse or search for the new GL account.

Verify that the “Active” box is checked. If it is not, then check the box.

If you still cannot find the GL account, click the column heading labeled “Archived” (i.e. the eyeglasses icon). This will toggle the view to show all GL accounts in hhÂ² that have been archived. If the GL account appears in this list, click the “Unarchive” button to the right of the record.

Section 3: Granting Access for GL accounts

If you are using the “Group System” in hhÂ² Remote Payroll:

You may need to grant access for your payroll groups to be able to code time to the new GL account. Go to hhÂ² Remote Payroll menu, go to Setup > Payroll Groups and follow these steps:
• Locate the payroll group(s) you want to have access to the GL account(s) and click “edit”.
• Open the “Group GL accounts” section.
• Ensure that either the GL account exists in the right-hand list or that “enable all job GL accounts for this payroll group” has been checked.
• If you cannot find the GL account in the lists of codes, follow Sections 1 and 2 of this guide.

If you are using the “Jobsite System” in hhÂ² Remote Payroll:

You may need to grant access for your payroll jobs to be able to code time to the new GL account. Go to hhÂ² Remote Payroll menu, go to Setup > Payroll Jobs and follow these steps:
• Select “Default Settings” at the top.
• Open the “Jobsite GL accounts” section.
• Ensure that the GL account exists in the right-hand list.
• Then, select “Job/Extra Specific” at the top.
• Select the job(s) or extra(s) you want to have access to the GL account(s).
• Open the “GL accounts” section and ensure that either the GL account(s) exists in the right-hand list or that the right-hand list says “This uses the default settings”.
• If you cannot find the GL account in the lists of codes, follow Sections 1 and 2 of this guide.

Section 4: Code Exceptions

Warning: Code Exceptions are an advanced feature of hhÂ² Remote Payroll and should only be used under the direct supervision or consultation of hhÂ² client support personnel.

• In the hhÂ² Remote Payroll menu, go to Setup > Code Exceptions.
• In the “Default Jobsite” list, ensure that the GL account(s) you are adding is not listed as an “exclusion”.
• Click the “Custom Jobsites” button.
• Select the job(s) or extra(s) you want to have access to the GL account(s).
• Ensure that the GL account(s) you are adding is not listed as an “exclusion”.

How Do I Setup a New Cost Code in Remote Payroll?

Thu, 20 Oct 2011 14:50:48 GMT

The following lists the steps you should follow in order to setup a new cost code in hhÂ². Additionally, if you can’t find a cost code in hhÂ², you should retrace these steps to ensure everything necessary has been configured.

Note: This guide is for payroll admins and system administrators. If you are not a payroll admin in hhÂ² and you cannot access codes on your time card that you need, please refer your issue to your payroll admin so they may follow this guide.

Section 1: Setting up the Cost Code in Timberline

If you are using the Timberline accounting system with hhÂ², ensure that the cost code has been created in Timberline appropriately:

• Check that the cost code has been assigned to the job or extra. (If you are looking for a cost code on an extra in hhÂ², very often the cost code has been added to the parent job in Timberline but has not been added to the extra.)
• Check that the cost code has been assigned to a “Labor” category. (I.e. the job cost category the cost code is assigned to must be set to accumulate as “Labor”. By default, hhÂ² Remote Payroll only recognizes labor categories for coding employee payroll.)
• Check that the status of the cost code is set to “Unstarted” or “In Progress”. (If the status is set to “Complete”, hhÂ² will automatically hide that cost code from the hhÂ² system.)

Section 2: Uploading the Cost Code to hhÂ²

Once the cost code has been setup in Timberline according to Section 1, if you have not already done so, go to the Upload tab of your hhÂ² Sync client. Ensure that “Job Cost” is selected in the data class list and run an upload sync so that the new cost code gets sent to hhÂ². Make sure the date on the “Upload” tab of the sync tools is set to a date before when the cost code was created in Timberline to ensure the record gets uploaded.

Next, you will want to verify that the cost code has been successfully uploaded to hhÂ². Go to your hhÂ² Web Services homepage. Under the “Management Console” in the lower-right corner, select “Cost Code Management” and click “Go”. In the Cost Code Management screen, select the job or extra the new cost code is under. Then, browse or search for the new cost code. If it appears in the list and with a “Labor” category, then the appropriate record exists in hhÂ².

Verify that the “Active” box is checked. If it is not, then the status of the cost code in your Timberline is probably set to “completed” in Timberline (see Section 1 above for more information on cost code statuses).

If you still cannot find the cost code, click the column heading labeled “Archived” (i.e. the eyeglasses icon). This will toggle the view to show all cost codes in hhÂ² that have been archived. If the cost code appears in this list, click the “Unarchive” button to the right of the record.

Section 3: Granting Access for Cost Codes

If you are using the “Group System” in hhÂ² Remote Payroll:

You may need to grant access for your payroll groups to be able to code time to the new cost code. Go to hhÂ² Remote Payroll menu, go to Setup > Payroll Groups and follow these steps:

• Locate the payroll group(s) you want to have access to the cost code(s) and click “edit”.
• Open the “Group Cost Codes” section.
• Ensure that either the cost code exists in the right-hand list or that “enable all job cost codes for this payroll group” has been checked.
• If you cannot find the cost code in the lists of codes, follow Sections 1 and 2 of this guide.

If you are using the “Jobsite System” in hhÂ² Remote Payroll:

You may need to grant access for your payroll jobs to be able to code time to the new cost code. Go to hhÂ² Remote Payroll menu, go to Setup > Payroll Jobs and follow these steps:

• Select “Default Settings” at the top.
• Open the “Jobsite Cost Codes” section.
• Ensure that the cost code exists in the right-hand list.
• Then, select “Job/Extra Specific” at the top.
• Select the job(s) or extra(s) you want to have access to the cost code(s).
• Open the “Cost Codes” section and ensure that either the cost code(s) exists in the right-hand list or that the right-hand list says “This uses the default settings”.
• If you cannot find the cost code in the lists of codes, follow Sections 1 and 2 of this guide.

Section 4: Code Exceptions

Warning: Code Exceptions are an advanced feature of hhÂ² Remote Payroll and should only be used under the direct supervision or consultation of hhÂ² client support personnel.

• In the hhÂ² Remote Payroll menu, go to Setup > Code Exceptions.
• In the “Default Jobsite” list, ensure that the cost code(s) you are adding is not listed as an “exclusion”.
• Click the “Custom Jobsites” button.
• Select the job(s) or extra(s) you want to have access to the cost code(s).
• Ensure that the cost code(s) you are adding is not listed as an “exclusion”.

Manpower Report

Thu, 20 Oct 2011 13:36:08 GMT

I have an employee that is listed on the Manpower report twice, but he only pulls up in the employee records once. Any ideas?

Cost Codes Aren't Uploading Into hh2

Mon, 10 Oct 2011 13:22:26 GMT

We have written an extensive guide on synching cost codes at this location: http://forums.hh2.com/viewtopic.php?f=23&t=278&p=308

4.02.027 Release Notes

Fri, 07 Oct 2011 22:01:33 GMT

(Released October 7th 2011)

• Employee Locations Google Map Support: The Employee Location records had been using Yahoo Maps for position data. Yahoo Maps has discontinued its third-party API so this functionality has now been changed to Google Maps support.
• Accruals Setup Added: Setting up accruals used to have to be done by hhÂ² support. A new setup page has been added to the Human Resources menu to allow HR admins to create these on their own.
• Support for Synchronizing Employee Custom Fields Added: The hhÂ² Sync client now support synchronizing the employee custom fields table in Timberline. Note that this will only be functional for clients by having hhÂ² support design a custom sync query for each client, as this Timberline table has no standard naming conventions.

• Employee Misc. Fields Added to Export Format: New export fields have been added to the Integration Format setup. There are now options to export the Misc1 and Misc2 fields of the employee’s record as columns in the payroll export file.

4.02.026 Release Notes

Fri, 30 Sep 2011 20:12:54 GMT

(Released September 23rd 2011)

• Sync2SQL Added: hhÂ²’s new Sync2SQL reporting utility has been added to the HR menu for HR admins. This contains the download for the Sync2SQL utility installation and software prerequisites.
• Accrual Taken Calculation Adjustment: The calculations for PTO taken used to be drawn from hhÂ² Remote Payroll time entry. This has now been changed to calculate paid time off taken directly from the year-to-date totals on the employee’s pay record in Timberline.
• Accruals Moved to “Other Pay” on Pay Stubs: Any pay on a pay stubs that decrements from an accrual (e.g. vacation or sick time taken) it will be displayed in the right-hand “Other Pay” column of the pay stub. This allows the pay to use the “Description” column to let the employees know what accrual the decrementing units were for.

• Work Order Notes Error: Adding a new work order note on the website would show an error message (though the note was still successfully being created and shown on refresh). This has now been resolved and the new note entry will appear in the list upon creation.

Re: Benefits - Download Excel spreadsheet

Fri, 30 Sep 2011 19:50:19 GMT

Sounds like something you will need to refer to your IT personnel if your browser is blocking you from downloading the file.

Re: Benefits - Download Excel spreadsheet

Fri, 30 Sep 2011 16:32:13 GMT

It's not giving me a prompt at all. I click on the Excel icon and it doesn't do anything.

Re: Benefits - Download Excel spreadsheet

Fri, 30 Sep 2011 15:44:56 GMT

If you receive a message in Excel that says "The file you are trying to open is in a different format... Do you want to open the file now?", you simply have to click "Yes" to open the file. Then click "OK" to any additional prompts.

Re: Benefits - Download Excel spreadsheet

Fri, 30 Sep 2011 14:21:55 GMT

I have added HH2 to my Trusted sites and I am still unable to download my benefits information to an Excel spreadsheet.

Re: Running A Manpower Report in hh2 HR

Wed, 28 Sep 2011 13:33:12 GMT

Tardies and absences can only be entered via the hh2 Remote Payroll product. They are buttons located at the top of the time card for every employee.

Re: Benefits - Download Excel spreadsheet

Wed, 28 Sep 2011 13:31:24 GMT

Please see the article here for a possible solution: http://forums.hh2.com/viewtopic.php?f=34&t=223

Re: Running A Manpower Report in hh2 HR

Tue, 27 Sep 2011 19:57:51 GMT

How do you enter data for Tardies, Excused and Unexcused Absences?

Benefits - Download Excel spreadsheet

Tue, 27 Sep 2011 19:49:53 GMT

I cannot get my enrolled benefits information to download to an excel spreadsheet when I select the icon.

Sync2SQL Installation Guide

Thu, 22 Sep 2011 15:45:36 GMT

Coming Soon...

4.02.025 Release Notes

Mon, 19 Sep 2011 14:01:24 GMT

(Released September 9th 2011)

• Benefit Reconciliation Sync Added: There is a new button at the top-right corner of the Enterprise Benefits enrollment tab. Clicking this button will present a pop-up with four steps an HR admin can use at any time to perform a full reconciliation sync on the benefit enrollments in hhÂ². This will download all benefit enrollments from hhÂ² and overwrite any discrepancies existing in the accounting system.
• Enterprise Safety Meetings Error: Loading the Enterprise Safety Meetings page was resulting in an error. This has now been resolved.

• Purchase Order Numbers on Web: Purchase order numbers are now available for read-only viewing on the web interface.

• Equipment Prefill Issue: Clicking the “prefill” button on the equipment tab was not functioning properly. This has now been resolved.
• Job Cost Report Availability Changed: The Job Cost report has now been changed to a manual opt-in availability. By default, only the hhÂ² site “Administrator” role will have access to the report. Field users can be granted access to the report by creating a custom role with that permission.
• User Filter in Enterprise Browser: The user filter for “last edited by” in the enterprise report browser was not functioning. This has now been resolved.

hh2 Support Agreement for Live Support

Wed, 14 Sep 2011 14:10:12 GMT

If you are the administrator for your hh2 installation and would like to have access to live support via phone, email, or the “Help” button on your hhÂ² site, please download and sign our agreement below and email it to support@hh2.com

4.02.024 Release Notes

Fri, 02 Sep 2011 20:54:13 GMT

(Released August 26th 2011)

• My Records Navigation Issue: In some cases, after logging in My Records users would be taken to the hh2 homepage but without navigation available to get to the My Records portal. This has now been resolved.

• Zoom Issue in Internet Explorer: When zoomed in or out using Internet Explorer, the time card would be truncated at the bottom. This issue has now been resolved.

Re: Purging Archived Jobs from Timecards

Mon, 15 Aug 2011 16:59:10 GMT

Yes, cost codes also function like jobs in that once they are marked closed in Timberline, they automatically archive in hh2 and will then be removed from a time card.

It would be nice if hh2 could automatically archive all extras/cost codes under a job once the job is closed. Unfortunately though, since Timberline doesn't support that functionality, they would simply be un-archived in hh2 the next time an upload sync is run, since their status is still "open" in Timberline,

4.02.023 Release Notes

Mon, 15 Aug 2011 14:22:34 GMT

(Released August 12th 2011)

• EEO Report Not Calculating Female Hispanics: The EEO report was displaying the counts for female Hispanics under the category of Hawaiian/Pacific. This has now been resolved.

• Payroll Admin “Override” for Locked Pay Periods: A new system setting has been added in Remote Payroll to allow payroll admins to override a locked pay period and modify time entries. This is off by default.
• Set Homepage Not Showing: The section of the navigation menu to set the currently viewed page as the user’s homepage was not being shown in recent releases. This has now been resolved.
• “Add Codes” Not Showing on Extra Daily Timecard: When viewing a daily timecard for an Extra in the Jobsite system, if no employees had been added to the extra, the “Add Codes” button would not display. This has now been resolved.

Re: Purging Archived Jobs from Timecards

Wed, 10 Aug 2011 17:31:03 GMT

The problem is that if the cost code is already added to someone's timecard, it doesn't archive it from there. It only prevents people from trying to add a code to a timecard on closed projects. But I just discovered that if a project is marked as 'closed' in Timberline, it doesn't run down the heirarchy. This leaves AreaSubareas/Extras and cost codes 'In progress.'

I found closing a cost code in Timberline and then running the sync tool is the only way I can get the cost code removed from an employee's timecard. Seems more like an issue with the Timberline end of it though.

Re: Purging Archived Jobs from Timecards

Wed, 10 Aug 2011 17:14:29 GMT

Jobs are automatically archived in hh2 if and when their status is set to "closed" in Timberline and synced up to hh2.

You can manually archive old jobs by going to the Job Management in the Management Console of your hh2 homepage.

Edit the record of the old job and change the status to "closed".

Then go back to the job list and click the "Archive" button.

Purging Archived Jobs from Timecards

Wed, 10 Aug 2011 15:39:59 GMT

Is there a way of purging projects that have been closed in our system (Sage Timberline), subsequently being archived in HH2 upon completion of the next sync? If an employee already had the project setup on their timecard it isn't automatically removed from their timecards which will allow them to still add hours to it and then the error won't be noticed until trying to import the time into the system.

If not, can a violation be setup when under time approval so it can be filtered through the 'Violations Quick View' of anyone having hours coded to a project that is archived in HH2?

4.02.022 Release Notes

Wed, 03 Aug 2011 17:36:19 GMT

(Released July 29th 2011)

• Dispatch Map Technician List Defect: The dispatch map was listing technicians without GSP data, while the map was not. This was sometimes creating a discrepancies between the two lists of markers and numbers. This has now been resolved.

• Assigned Safety Lessons Not Opening: When clicking on assigned lessons in the Crew or Jobsite dashboard, an error would occur. This has now been resolved.
• Raise Request Including Approved Records: When viewing the enterprise Raise Requests and filtering on “Not Reviewed”, requests that had been not reviewed but approved were being included. This has been changed so only requests that are not reviewed AND not approved or declined would be listed.

• Daily Comments in PDF Timecards Defect: The daily comments would only render in the PDF timecards when grouping by jobsite. This has now been resolved.
• Daily Comments Added to Labor Detail Excel: The Excel download of the Labor Detail report now includes a column for both unit-specific comments as wall as daily comments now. This can serve to present a comments report for payroll managers.
• Extras on Labor Detail PDF: Any extras were not being displayed on the labor detail PDF due to a line-wrapping issue. Font sizes and row heights have been adjusted to allow for line wraps to a second row for extras or long code names.
• Cost Code Filter on Labor Detail Quotes Defect: If a cost code had single or double quotes in the description, the were not selectable in the labor detail report. This has now been resolved.
• Rule Violations Not Displaying in IE: Rule violations have not been displaying at the top of timecards in Internet Explorer. This has now been resolved.

Re: Multiple pay rates

Mon, 01 Aug 2011 16:51:00 GMT

hh2 currently does not support displaying individual pay rates on the pay stubs. All pay rates are rolled up into what pay type they are in Timberline, and the pay type and total is what is listed on the pay stub.

Multiple pay rates

Mon, 01 Aug 2011 15:23:44 GMT

How do I show more than 2 pay rates on the employee pay stub?
Employees who work on more than one job site that has one certified payroll coupled with regular pay and holiday pay had their pay rate combined on one line, then averaged their gross value with the hours to give an inaccurate pay rate. What can I do to correct the way this is appearing on hh2 when Timberline is calculating and showing everything correctly?

4.02.021 Release Notes

Wed, 20 Jul 2011 16:22:54 GMT

(Released July 18th 2011)

• Activities Not Loading on iPad App: There was an issue with activity notes that could sometimes cause a problem syncing activities to the iPad app. This has now been resolved.

4.02.020 Release Notes

Thu, 30 Jun 2011 14:13:46 GMT

(Released June 27th 2011)

• Decimals for Material Units: Creating materials entries would not allow entering decimal values. This has now been resolved.
• Decimals for Subcontractor Hours: Creating subcontractor entries would not allow entering decimal values for the hours on site. This has now been resolved.

• Inventory Sourcing: Inventory sourcing has now been incorporated into part activities on work orders. When specifying the quantity of parts used, technicians can now also specify the warehouse bin the parts came from. (This is currently only supported via the web interface. Support in the iPad app will be coming later this summer.)
• Dispatch Map Date: The dispatch map now has an additional filter for date. This will refresh the map with all the trips scheduled for that date. By default, the current day is selected.

• Enterprise Certifications Report: The Enterprise Certifications Report was displaying all active and terminated employees when selecting the “never certified” status filter. This has now been resolved.

4.02.019 Release Notes

Mon, 20 Jun 2011 20:18:56 GMT

(Released June 15th 2011)

• Downloading PDF files in Chrome: The recent Google Chrome 12 update created a problem when downloading some generated PDF reports in hh2 using Google Chrome. This has now been resolved.

• Include Extras Filter on Export Page: The check-box to include extras under a selected job had to be checked every time the page was used. This has now been made a remembered selection and will remain checked for the user.
• PDF Timecard Page Load Issue: In some scenarios, the PDF Timecard page would take upwards of a minute or two to load. This has now been resolved.
• Unspecified Time Display Issue: When using the multiple job site view on the time card, unspecified hours would be repeated for every job, rather than just appearing under the job it was coded under. This has now been resolved.

• Dispatch Map Info Bubbles: The info bubbles on map points was displaying the incorrect information when there were more than 25 entries in the list. This issue has now been resolved.
• Action Sheet Activity Order: The activities on the Action Sheet will now display in the same order as they appear in the Timberline Enterprise program. This change only affects the hh2 web site and has not yet been applied to the iPhone/iPad apps.

• Enterprise Location Report Certifications: The Enterprise Location Report was displaying all employee certifications, regardless of expiration. The report has been modified to now display the expiration dates of the certifications listed. This update also applies to the Excel and PDF versions of the report.
• Manpower Report Default Date Range: The Manpower report will now default to the date range of the current calendar week as the filters when loading the page.
• Archiving Employee Certifications Issue: Archiving an employee certification would not visually remove it from the list in Employee Records. This has now been resolved

4.02.018 Release Notes

Fri, 03 Jun 2011 19:18:42 GMT

(Released May 27th 2011)

• Defect - Changing “Charge For Work” Erring: Trying to change the “Charge for work” field on the task record was throwing an error. This has now been resolved.

• Defect - Manpower Report: The Manpower Report was not calculating date ranges properly and was only returning employees who were hired during the range specified. This has now been resolved and the report will return all employees who were employed during the date range specified.

4.02.017 Release Notes

Tue, 17 May 2011 20:05:03 GMT

(Released May 13th 2011)

• Date Format Option for Export: A new option has been added to the Remote Payroll settings which will determine how dates in the payroll export file should be formatted. This would be applicable to non-U.S. companies whose Timberline is configured to only accept a dd/mm/yyyy date format.

• Benefit Eligibility Report Excluding Enrolled: The Benefit Eligibility report had been including all the employees who were already enrolled. This has now been changed and all enrolled employees are excluded. This change also affects the RSS feed for the report.
• Benefit Eligibility Report Security: The enterprise Benefit Eligibility report was not taking HR security permissions into affect and was just returning all employees. This has now been resolved and only the employees a user has permissions to see will be returned. This change also affects the RSS feed for the report.
• Defect - Employee Pay Permissions: There was a very rare case scenario whereby a user could see the pay records for an employee he does not have permissions to. This would only occur if a user is a manager over multiple security groups, and has different permissions between those two groups. If the user went into the employee record, selected an employee he has pay access to, opened the employee pay tab, then changed the employee pick list to an employee he doesn't have pay access to, the pay tab would still load without verifying the proper function. This has now been resolved and the user will only see pay records for employees he has access to.

How Do I Limit Permissions for a Job Superintendent?

Wed, 11 May 2011 14:58:14 GMT

All permissions for specific people in the approval path are handled via the Approval Path setup page, located at Remote Payroll > Setup > Approval Path.

If you would like to restrict (and grant) permissions to specific levels along the path, bring up the desired approval path in the setup (i.e. default job path or custom job path). Check (or un-check) the boxes in the various columns to grant or remove permissions. You can see what each permission refers to by hovering your mouse over the column heading. The columns are arranged, grouped into the following order: transaction permissions, time card tools available, new code creation, attendance available, and time punches.

How Do I Limit Permissions for a Group Manager?

Wed, 11 May 2011 14:56:43 GMT

All permissions for specific people in the approval path are handled via the Approval Path setup page, located at Remote Payroll > Setup > Approval Path.

If you would like to restrict (and grant) permissions to specific levels along the path, bring up the desired approval path in the setup (i.e. default group path or custom group path). Check (or un-check) the boxes in the various columns to grant or remove permissions. You can see what each permission refers to by hovering your mouse over the column heading. The columns are arranged, grouped into the following order: transaction permissions, time card tools available, new code creation, attendance available, and time punches.

How Do I Setup A Named User in the Approval Path?

Wed, 11 May 2011 14:25:29 GMT

Introduction

When creating approval paths in hh2 Remote Payroll, you can specify a user (as opposed to a role) as a level in the path. This will make it so that all time being entered in that path must be approved by this particular user at that level. This can be used, for example, to specify a project manager or an officer who needs to approve time before going to the payroll manager.

If the person is a new employee, you will need to read the following two sections. If the employee and associated hh2 user account already exist, proceed to Section 3.

Section 1: Getting the Employee Record Uploaded to hh2

Once the employee has been created in Timberline, if you have not already done so, run an upload sync so that the new employee sets sent to hh2. Make sure the date on the “Upload” tab of the sync tools is set to a date before when the employee was created in Timberline to ensure the record gets uploaded.

Next, if you want to verify if the employee has been successfully uploaded to hh2, go to your hh2 Web Services homepage. Under the “Management Console” in the lower-right corner, select “Employee Management” and click “Go”. In the Employee Management screen, browse or search for the new employee. If they appear in the list, the record exists in hh2.

If you cannot find the employee and this is a rehire, change the “Employment Status” filter at the top to “All Employees”. Click “Edit” beside the employee’s name and review the termination and rehire dates under the “Employment Dates” section. To understand how “Terminated” and ”Rehire” dates work in hh2, please see this article:
http://forums.hh2.com/viewtopic.php?f=9&t=200

If you still cannot find the employee, click the column heading labeled “Archived”. This will toggle the view to show all employees in hh2 who have been archived. If the employee appears in this list, click the “Unarchive” button to the right of their name.

Section 2: Creating an hh2 User for the Employee

If this employee will be logging into hh2 to enter their own time, you will need to follow these steps. If not, you can proceed to the next section.

Go to your hh2 Web Services homepage. Under the “Management Console” in the lower-right corner, select “User Management” and click “Go”. At the bottom of the list, click the button that reads, “Create New User”. Fill out all information for the new user record

The most important step here is under the “Payroll” section. You have to select the employee record from the drop-down in order to associate this user account with the employee record from Timberline. If the employee does not appear in the drop-down list, review the steps in Section 1 in this guide.

Additionally, you will need to assign the proper “Site” and “Project” roles for the user. Which roles you assign will depend on how the employee will be using the system.

Section 3: Assigning The User the Required Permissions

If the employee will be logging into hh2 and approving time for groups, you will need to click “Show” on the “Site Roles” and check the box for “Remote Payroll - Payroll (User)”.

If the employee will be logging into hh2 and approving time for jobs, you will need to click “Show” on the “Project Roles” and specify their job along with the role of “Remote Payroll - Payroll (User).

Section 4: Assigning the Employee to the Approval Path

Go to the Approval Path setup page by going to Remote Payroll > Setup > Approval Path. Bring up the desired approval path you want to modify (i.e. default jobsite, default group, custom jobsite, or custom group). In the “Add An Approval Path” section, specify “User” in the drop-down. This will bring up another drop-down with a list of your hh2 users. Select the desired user. If you do not see the desired user in the list, please review Section 2 of this article.

Check any permission boxes that apply to this approval level and click “Add Path”. You cannot “shuffle” paths in the setup, so if you need to inject a level in the middle, you will need to delete and recreate the paths above the level being inserted.

Re: Creating a new Export Time Format View

Tue, 10 May 2011 19:03:40 GMT

Yes, creating multiple export views is still supported. However, the menu item under Remote Payroll Setup is now called "Integration Formats".

Re: Creating a new Export Time Format View

Mon, 09 May 2011 23:24:57 GMT

Is this still the same for the current version (4.02.016 Release)

4.02.016 Release Notes

Fri, 06 May 2011 16:18:50 GMT

(Released May 2nd 2011)

• Defect - Auto-filling Subs Not Working: In some scenarios, using the “Prefill” on the subs tab was not copying any records. This has now been resolved.

• Enterprise Certification: The Enterprise Certification interface now has a “Go” button at the top to apply all filters at once.
• Defect - My Records for Multiple Groups: Setting up the document classes to have different permissions for different security groups was not being considered by the My Records interface. This has now been resolved and group assignments will be properly limited based upon what group(s) the employee is a member of.
• Defect - Benefit Eligibility Report: The Enterprise Eligibility report was not calculating the tenure criteria properly. This has now been resolved. Also, tenure has been changed to be calculated based on number of days of employment rather than number of months.
• Defect - Enterprise Certification: Terminated employees were being displayed in the Enterprise Termination report. These have now been excluded.
• Defect - Termination Report: The lists of termination requests in the system were only returning requests submitted by the user viewing the report. This has now been resolved and all termination requests are shown.

How Do I Get Documents To Show Up in the Job/Crew Dashboard?

Tue, 26 Apr 2011 14:45:50 GMT

If you have uploaded documents to a document class in the Document Library of hh2 Human Resources but those documents aren’t showing up in the Job or Crew Dashboard, then you need to specify the viewable rights of the document class.

To set this up, go to Human Resources > Setup > Document Classes. Select the document class in the list that you are uploading documents to. Click on the “Available Locations” tab. Here, you will need to create a record (or modify any existing records). Specify the HR security group appropriately. (If you specify a security group, then ONLY employees in that group will be able to see documents uploaded in this class.) For the “Job/Crew Dashboard” drop-down, specify either read or write permissions. Your documents will now be accessible by your users in the Job/Crew Dashboard interfaces.

How Do I Get Documents To Show Up in My Records?

Tue, 26 Apr 2011 14:43:42 GMT

If you have uploaded documents to a document class in the Document Library of hh2 Human Resources but those documents aren’t showing up in My Records, then you need to specify the viewable rights of the document class.

To set this up, go to Human Resources > Setup > Document Classes. Select the document class in the list that you are uploading documents to. Click on the “Available Locations” tab. Here, you will need to create a record (or modify any existing records). Specify the HR security group appropriately. (If you specify a security group, then ONLY employees in that group will be able to see documents uploaded in this class.) For the “My Records” drop-down, specify either read or write permissions. Your documents will now be accessible by your employees in the My Records interface.

How Can I Get The Deductions Labels To Show on Pay Stubs?

Mon, 25 Apr 2011 14:28:34 GMT

If your employees log in to hh2 Human Resources to download their pay stubs and the deductions are being listed but have no labels to indicate what they are, you will need to take the following steps:

Go into your Timberline to where your deductions are setup. There is a field on the deduction record called “Printed Description”. This is the value that will appear on the hh2 pay stubs. Enter in printed descriptions for all your deductions. (hh2 does not currently support the “extended” pay stubs feature in Sage Timberline Office).

Open your hh2 Sync utility and perform an upload on your “HR” data. When the upload sync is complete, your employees’ pay stubs should now show the deduction labels.

How Can I Access A Terminated Employee in HR?

Fri, 22 Apr 2011 16:26:45 GMT

In addition to this article, please see the following article for more information on the difference between active/terminated/archived employees: http://forums.hh2.com/viewtopic.php?f=25&t=200

To pull up an Employee Record for a terminated employee in Human Resources, open the employee pick-list at the top of the page. At the top of the pick-list will be a toggle to switch between “Active” employee and “Terminated Employees”. Click on “Terminated Employees” to see a list of employees to choose from.

If the employee you are looking for does not appear in this list, verify that you have HR administrator access to that employee. In order for HR administrators/superintendents/crew managers/etc. to have access to a terminated employee in the HR system, the employee needs to be added to a security group the user is over. Go to Human Resources > Setup > Security Groups. Enter the HR admin password to gain access.

Click the “Members” tab and choose the appropriate security group from the drop-down. Find the new employee in the left column, highlight the name, and click the single arrow pointing right to add the employee as a member of the security group. If you do not see the new employee’s name in the left column, please review the steps in Section 1 of the following article: http://forums.hh2.com/viewtopic.php?f=25&t=250

How Can I Setup the Clock In / Clock Out Feature in Payroll?

Fri, 22 Apr 2011 15:53:22 GMT

The Clock In / Clock Out feature in hh2 Remote Payroll allows your employees to use a virtual punch clock to record what times they went on and off the clock. This system can be used either through a web interface or via our Apple iPad “Punch Clock” app (available in the iPad App Store) at http://itunes.apple.com/us/app/punch-cl ... 76010?mt=8

Enabling the Feature:
To enable the clock in/out system, you go to Remote Payroll > Setup > Approval Paths and check the boxes for "Clock Edit" or "Clock Read". The “Edit” permission determines if that user(s) at that approval level can modify/add/delete punches. The “Read” permission indicates that the user can only view the punches made.

Accessing the Punches:
Anyone can clock in or out if they have been setup to use a time card in hh2 and the approval path for their time card has been enabled with the settings described above.

Using the “Punch Clock” web interface:
Additionally, you can assign any user who needs to punch in/out the role of "Remote Payroll - Punch Clock" to access a punch clock page from the payroll menu which only serves to punch in and out and nothing else.

Go to your hh2 Web Services homepage. Under the “Management Console” in the lower-right corner, select “User Management” and click “Go”. Click “Edit” next to the users who will be using the feature.

For users in the “Group” payroll system, this is a “Site” role you need to assign the user. For users in the “Jobsite” payroll system, this is a job-specific role.

How Do I Setup a New Employee in HR?

Thu, 21 Apr 2011 17:48:56 GMT

How Do I Setup a New Employee in Remote Payroll?

Wed, 20 Apr 2011 15:58:08 GMT

Section 1: Getting the Employee Record Uploaded to hh2

Once the employee has been created in Timberline, if you have not already done so, run an upload sync so that the new employee sets sent to hh2. Make sure the date on the “Upload” tab of the sync tools is set to a date before when the employee was created in Timberline to ensure the record gets uploaded.

Next, if you want to verify if the employee has been successfully uploaded to hh2, go to your hh2 Web Services homepage. Under the “Management Console” in the lower-right corner, select “Employee Management” and click “Go”. In the Employee Management screen, browse or search for the new employee. If they appear in the list, the record exists in hh2.

If you cannot find the employee and this is a rehire, change the “Employment Status” filter at the top to “All Employees”. Click “Edit” beside the employee’s name and review the termination and rehire dates under the “Employment Dates” section. To understand how “Terminated” and ”Rehire” dates work in hh2, please see this article:
http://forums.hh2.com/viewtopic.php?f=9&t=200

If you still cannot find the employee, click the column heading labeled “Archived”. This will toggle the view to show all employees in hh2 who have been archived. If the employee appears in this list, click the “Unarchive” button to the right of their name.

Section 2: Creating an hh2 User for the Employee

If this employee will be logging into hh2 to enter their own time, you will need to follow these steps. If not, you can proceed to the next section.

Go to your hh2 Web Services homepage. Under the “Management Console” in the lower-right corner, select “User Management” and click “Go”. At the bottom of the list, click the button that reads, “Create New User”. Fill out all information for the new user record

The most important step here is under the “Payroll” section. You have to select the employee record from the drop-down in order to associate this user account with the employee record from Timberline. If the employee does not appear in the drop-down list, review the steps in Section 1 in this guide.

Additionally, you will need to assign the proper “Site” and “Project” roles for the user. Which roles you assign will depend on how the employee will be using the system.

If the new employee will be logging into hh2 and entering in their own time, you will need to click “Show” on the “Site Roles” and check the box for “Remote Payroll - Payroll (Employee)”.

If the new employee will be logging into hh2 as a group manager and entering in time for other employees, you will need to click “Show” on the “Site Roles” and check the box for “Remote Payroll - Payroll (Group Manager)”.

If the new employee will be logging into hh2 as a job site superintendent or project manager and entering in or approving time for other employees, you will need to click “Show” on the “Project Roles” and specify their job along with the role of “Remote Payroll - Payroll (Jobsite 1)” (or “Jobsite 2” or “Jobsite 3” depending on what level in the approval path they will be).

Section 3: Assigning the Employee to Payroll Groups

If the new employee will be logging into hh2 and entering in their own time, you will need to specify them as a member of a payroll group(s). To do this, go to Remote Payroll > Setup > Payroll Groups. Then click “Edit” beside the group(s) that the employee will be a member of. Under the “Group Employees” section, find the employee’s name in the left-side column, highlight it, and click the single-arrow button to add them as a member of the group.

If the new employee will be logging into hh2 as a group manager and entering in time for other employees, you will need to specify them as a manager of a payroll group(s). To do this, go to Remote Payroll > Setup > Payroll Groups. Then click “Edit” beside the group(s) that the employee will be a manager of. Under the “Group Managers” section, find the employee’s user account in the left-side column, highlight it, and click the single-arrow button to add them as a manager of the group. Please note: the names being displayed in this list are hh2 users, not employee records. If you do not see the name of the person you are setting up, please go to Section 2 in this guide.

Section 4: Assigning the Employee to Job Sites

To assign the employee to a job for entry by their supervisor via the hh2 Remote Payroll “Jobsite system”, go to Remote Payroll > Setup > Payroll Jobs. Then click the option at the top for “Job/Extra Specific”. Open the job/extra pick list and select the job the employee will be working on. Under the “Jobsite Employees” section, find the employee’s name in the left-side column, highlight it, and click the single-arrow button to add them as an employee of the job.

How Can I Generate an Excel for all Reports in a Date Range?

Mon, 18 Apr 2011 18:36:23 GMT

Go to Field Reports > Jobsite Reports. At the bottom-right of the top portion of the dashboard is a button with a copy icon . Click this and a pop-up will appear to generate a batch report. At the top of this pop-up is a check box labeled “Include All Jobs”. Check this box and select your desired date range and data parameters. Click the “Download Excel” button to generate your report.

If you have enterprise permissions to hh2 Field Reports, this will generate data for all job sites in the system. Otherwise, if will just generate data for the jobs you have access to in hh2 Field Reports.

Can My Employees Enter Time That's Not Coded to Anything?

Mon, 18 Apr 2011 18:23:47 GMT

Yes. This is generally referred to in hh2 Remote Payroll as “unspecified code” or “unspecified time”. This allows users to enter time into their time card without having to specify a cost code or general ledger account. When time is entered on this line of the time card, upon import into Timberline, it will be sent to the default coding that appears on the employee record in Timberline.

To set this up, go to Remote Payroll > Setup > Approval Paths. Then open the appropriate path you want the unspecified time line available for. Check the box in the column titled “UC”. That’s all you need to do. At the top of the users’ time cards, there will now be a row labeled "Unspecified Code" to enter unspecified time into.

4.02.015 Release Notes

Mon, 18 Apr 2011 15:45:48 GMT

(Released April 15th 2011)

• IMPORTANT CHANGE FOR GROUP MANAGERS: While group managers should always be properly set up by assigning their user accounts the role of "Remote Payroll - Payroll (Group Manager)", the group time card had an outstanding defect which forgave this missed step in the configuration. This has now been changed and the system forces a user to be properly granted the role for them to have access to the employees in their group. If your group time card suddenly lists "No Employees" when it didn't previously, this change is the most likely reason.
• Defect: “Retrieving Employees...” Stall: When using the all-jobs view of the job site time card, there were some situations where the “Retrieving Employees” message would display in the Employee drop-down and the page would stall. This has now been resolved and the employee drop-down should load immediately.
• Defect - View All Job Access: When using the “view all job” permission for employee self-entry in the jobsite system, users still had to be assigned a job role to at least one job first. This has now been resolved and no job role permission is necessary (you still must assign them a site role that contains the all-jobs permission). Additionally, the user no longer has to add himself to a job’s employee list. His name will automatically appear in the employee drop-down.
• Defect - Group-Specific Signatures PDF: When viewing a PDF signatures report, an error would occur if a specific group was specified in the filters. This has now been resolved.

• Defect - Archived Reports: There were several places that were being affected by archived reports existing for the day. Both the Enterprise report and calendars were not ignoring archived reports and displaying unlocked reports existing. This has now been resolved.
• Defect - Clicking on Enterprise Reports: When viewing Enterprise Reports, clicking on a report was not remembering the report that had been selected. This has now been resolved.

• Defect - “Never Certified” filter on Enterprise Certifications: The filter to view employee who have never been certified for a specific certification was not returning any results. This has now been resolved.

4.02.014 Release Notes

Fri, 01 Apr 2011 20:00:27 GMT

(Released April 1st 2011)

• Faster Labor Detail Report Generation: We have added some performance tuning indexes to the Labor Detail Report generation which should allow any report to generate within a few seconds, even for enterprise-wide reports.
• XLS/PDF Labor Detail Report: The Excel and PDF buttons on the Labor Detail Report have been moved up to the top section of the dashboard so that users can generate the Excel or PDF file without having to generate the preview of the report below first.
• Large Employee Lists in Daily Timecard: If a job or group had a large number of employees, the employee navigation bar on the Daily Timecard would extend wider than the timecard itself. This has now been resolved and if more than 50 employees exist on the job or group, the individual employee navigation will be replaced with a simple “previous” and “next” pagination.

• Job Cost Code Field on Custom Forms: In the Report Designer, a new field type is available for job cost codes. This allows you to place a cost code pick list into your custom field report forms. It will only list the cost codes available for the job the report is for.

• Read/Write Permission on Document Types: The setup for document types for the Document Library have included a permission selection for read or write access, but the read-only option was not being applied in the Document Library. This has now been resolved.
• Security Group Permission on Document Types: The security group drop-down on the document type assignments was not persisting. This has now been resolved.
• Employee Union Info Being Cleared on Sync: The download sync on employee records was always clearing out the default union fields on the employee record. This has now been resolved.

4.02.013 Release Notes

Mon, 28 Mar 2011 14:38:40 GMT

(Released March 25th 2011)

• Quick-Action Bar Added to Dash: The toolbar that originally appeared on the bottom of the Action Sheet has been redesigned and now exists as a fixed bar at the bottom of the dash, so it will be accessible from any of the Work Order tabs.
• Tax Status & Tax Group Supported: The Tax Status and Tax Group fields have now been added to supporting activity details.
• Unified Hours/Minutes Selection: Since time durations are stored as one field, it was necessary for syncing purposes to commit both the hours and minutes together. Time span fields now appear as a button which when click will present a pop-up to specify minutes and hours.
• Unified Date/Time Selection: Since date/time combinations are stored as one field, it was necessary for syncing purposes to commit both the date and the time together. Date/time fields now appear as a button which when click will present a pop-up to specify minutes and hours.
• Unit Sale Added to Labor: The Unit Sale field has now been added to the detail for labor activities.
• Cost/Billable Quantity Option: An option was created to specify whether the hours/minutes for labor activities on the action sheet get saved to the cost quantity field or the billed quantity field. (Default is cost quantity.)
• Standard Note Setup: A new menu item has been added for Standard Note Setup. This page allows admins to create the standard notes and standard note categories.
• Read-Only Closed Work Orders: When work orders have been closed in Timberline, they are no longer editable. hh2 has now been modified to enforce the same business rule.
• Service Site GPS: Functionality was added so the system looks up and records the GPS coordinates of service sites when either a trip is opened on the Work Order Dash or when work orders are viewed on the Dispatch Map.

4.02.012 Release Notes

Thu, 17 Mar 2011 14:15:32 GMT

(Released March 14th 2011)

• Release Candidate 1 Completed: Extensive testing and modifications have been completed utilizing a live Sage Timberline Enterprise beta-testing company. All high-impact issues have been resolved. There is a small number out low-priority, outstanding issues that will be resolved for the 4.02.013 release.

Re: Reset Sync Tool Account Password

Wed, 16 Mar 2011 19:09:05 GMT

The password on the Accounts tab of the sync tool can be any hh2 user account. If you forgot the password to the username currently specified, you can use your own (if you have one) or simly have the person using the sync tool to enter their own hh2 login.

Reset Sync Tool Account Password

Wed, 16 Mar 2011 18:19:24 GMT

How do I reset the Sync Tool Account Password? I am installing the Sync Tool on a couple of client workstations and have forgotten the password that we setup when whe first installed HH2.

4.02.011 Release Notes

Fri, 04 Mar 2011 14:34:15 GMT

(Released February 28th 2011)

• RFI Answers Not Syncing: The answer fields for RFIs were not syncing from Timberline to hh2. This has now been resolved.
• Results in Enterprise View Using Wrong Dates: The Enterprise View of field reports was returning reports based on the date the report was created, not necessarily the date the report was actually for. This has now been resolved.

• Batch Selectors in Chrome/Firefox: An incompatibility issue existed when trying to use batch selectors in the setup pages of Remote Payroll. This has now been resolved.

4.02.010 Release Notes

Wed, 23 Feb 2011 17:05:35 GMT

(Released February 9th 2011)

• State Pick-list in Address Book: The pick-list for state in the Address Book was not functioning correctly. This has now been resolved.

• Timecard iPhone App: A new app has been released in the iPhone App Store that allows you to quickly enter and approve payroll time. Users who experience slowness or connectivity issues are encouraged to try using this app to improve their work flows.

4.02.009 Release Notes

Mon, 31 Jan 2011 15:40:31 GMT

(Released January 28th 2011)

• Disable Slowness Alerts: A new option is available to disable the alerts that appear when a request is taking longer than 20 seconds to complete. You can set this option under “My Settings” in the management console of your hh2 Web Services home page.

• Notes Field on Employee Records: An open, large-text “Notes” field has been added to the employee records. This can be used for recording any additional information for the employee you desire.

4.02.008 Release Notes

Mon, 17 Jan 2011 23:19:53 GMT

(Released January 17th 2011)

• Character Limit in Notes Fields: Non-Internet Explorer browsers were encountering a 50 character limit on notes boxes in the various sections of Field Reports. This has now been resolved and the character limit lifted.
• Job/Extra ID on All Excel Records: The job and extra id have been added to all sub-records on the Field Report Excel downloads.
• Metric Weather Units: You can now record weather in metric units by clicking the unit button on weather entries.
• Weather Code Override: A user option has been added to Field Reports that will pull all weather statistics from a specified weather.com code and override the zip code on the jobsite of the report. You can find this code by going to weather.com and searching for your desired location. In the url of the RSS feed for that location will be a parameter called p=SOMECODE. Use this code after the “p=” to pull weather data from that location.
• Out Of Service Equipment Archived: The hh2 sync will now automatically archive all equipment whose status is set to “Out of Service”.

• Enterprise Benefits Enrollment & Report: A new tab has been added to Enterprise Benefits to show all employees enrolled in either a specified benefit, or all benefits. Also, an Excel reporting download is included.
• “Other” field on Employee Identifications Not Saving: When entering a value into the “Other” field of the employee identification record, an error would occur. This has been resolved.
• View Archived Benefit Rate Enrollments Causes Error: If viewing an employee enrollment for a benefit or rate that had been archived, an error would occur. This has now been resolved.
• Pay Stub PDF Auto Load: When viewing PDF pay stubs, the PDF will automatically load with the last 30 days of pay stubs without having to click the “Go” button.

4.02.007 Release Notes

Mon, 03 Jan 2011 16:49:30 GMT

(Released January 3rd 2011)

• Rendering Separate Pages in PDF: In the previous build, the report PDF was changed this render each section on a separate page. This was done to avoid a table rendering problem. However, for users who require physically printing off the PDF, this is problematic. A new option has been added in Field Reports which by default will render reports without page breaks. Any user who encounters a problem rendering the table can switch to inserting page breaks for that particular report.
• Last Edited Date on PDF: Previously, the “last edited” dated at the top of the report was when the PDF was generated, not necessarily when the report was last edited. This has now been resolved and the date displayed will be the last edited date of the report.

• Auto-Location Assignment from Payroll: A new option has been added that will automatically assign and un-assign employees to and from jobsites based on where they have coded time to in hh2 Remote Payroll. The option determines how many days pass without any coding before un-assigning the employee from the job.
• Auto-Location Assignment from Default: A new option has been added that will automatically assign and un-assign employees to and from jobsites based on the default job field on the employee record in Timberline.
• Auto-Create Employee Classifications: A new option has been created that will automatically assign employees to classifications based on the default certified class on the employee record in Timberline. In order for the assignment to match, the name of the classification in hh2 must be identical to the description of the certified class in Timberline.
• Full Support for Employee Pay: The employee pay tab of Employee Records now supports all Timberline fields for the records.
• Deactivating Benefits Defect: Attempting to archive or deactivate enrolled benefits was generating a JavaScript error in recent versions. This has now been resolved.
• Employee Contact Defect: The “Contact” field on the employee record was being set even if there was no match on the email address field. In these cases, the first record in the address book was being selected by default. This has now been resolved and no value will be set if there is no match.
• Modifying Terminated Certifications: Previously the system did not allow you to modify certification records of terminated employees. This has now been resolved.

4.02.006 Release Notes

Mon, 20 Dec 2010 20:58:16 GMT

(Released December 17th 2010)

• Popup Positioning: The popups and pick-lists in the system have been adjusted so they appear in front of the user, wherever they are scrolled to on the screen. This has also been made cross-browser compatible for Safari on Macs and Google Chrome.
• Announcements Admin Role: The site role named “Announcements Administrator” did not have sufficient permissions to manage announcements without also being a site admin. This has now been resolved.

• Employee List on Jobsite Dashboard: The employee list for a job would not populate correctly until after a job had been selected. This has now been resolved and the employee list that first loads with the page will be complete.

• Adding Codes to Timecard Layout: In the new 4.2 skin layout, the width of the pick-lists when adding codes to timecards was sometimes extending beyond with width of the timecard. This has now been resolved.
• Labor Detail Width: If job names were exceptionally long, the width of the Labor Detail report was sometimes extending beyond with width of the window, causing users to scroll right to see the units column. This has now been resolved.

SOLUTION: Can't Open PDF/Excel File

Fri, 17 Dec 2010 20:32:28 GMT

Yesterday, December 16th, 2010, Microsoft released a required security update to all Windows machines. This update reset the "Trusted Sites" level setting of Internet Explorer back to "Medium". If you are having problems opening PDF or Excel documents in hh2 (and you didn't have a problem before this date), this is the most likely reason.

We have step by step instruction guide on how to put your IE security settings back to a working condition here:
http://forums.hh2.com/viewtopic.php?f=11&t=174

SOLUTION: Payroll Screen Keep Getting Wider And Wider

Thu, 16 Dec 2010 22:33:29 GMT

If you are experiencing the problem in hh2 Remote Payroll that whenever you interact with the interface, the pane gets wider and wider, this is due to your Internet Explorer being "zoomed" in. We consider this a bug in Internet Explorer and this is not an issue in other major browsers like Google Chrome or Apple Safari.

To fix this problem, you need to return your IE zoom to 100%. In IE 7 and IE8, this is done in the bottom right corner of the window. In IE9 go to Tools > Zoom > 100%

Re: Timecard Default View

Tue, 14 Dec 2010 19:04:24 GMT

If a company has the option set to use "multiple jobsite view", then the timecard will always start in this view. If you would like the timecard to only have your default job selected, then the system administrator needs to disable the option in the Remote Payroll "Default Settings" to use multiple jobsite view.

Timecard Default View

Tue, 14 Dec 2010 16:12:39 GMT

Prior to the recent update, when you started Jobsite Time Entry the user would have the last job/employee displayed. Now you see the last employee with all the jobs displayed and with time for one job showing in all of the jobs. Is there a setting to return to the way it was setup prior to the last update? The attached example shows 8 hours for all jobs, when in fact the 8 hours should only be on Job 10-762.

hh2 Field Service User Manual

Mon, 13 Dec 2010 23:01:22 GMT

The user manual for hh2 Field Service can be downloaded below:

Re: Enterprise Reports with Terminated Employee option

Thu, 09 Dec 2010 21:48:30 GMT

We intend to have full data reporting access available in the HR system in this coming year. This will involve being able to query data via a SOAP or XML request to be pulled into an Excel or Access report.

Re: Enterprise Benefits - Employee Eligibility

Thu, 09 Dec 2010 21:46:21 GMT

In order to see projected eligibility, you have to set up the eligibility criteria on the benefit (such as employment type, age, tenure, etc).

4.02.005 Release Notes

Fri, 03 Dec 2010 18:51:37 GMT

(Released December 3rd 2010)

• Site Performance and Slowness Issues: To address questions regarding system performance and “slowness” being experienced by users, we have published a “Best Practices” guide to help users avoid problems. It can be viewed at: http://forums.hh2.com/viewtopic.php?f=18&t=217

• Line Breaks in Journal List: Line breaks are now displayed when viewing the list of journal entries.
• Move Report Issue Resolved: When moving a report from one job to another, if activity data had been entered for cost codes that are not set up on the new job, the import into Timberline could fail. This has now been resolved.
• Table Rendering Error in PDF: When a new section was being started near the bottom of the page in PDF, the table would fail to render. Each Field Report section has now been put on a separate page to make the PDF report easier to follow and to prevent this problem.

• Misc. Fields Now on Employee Records: The Misc1 and Misc2 fields on Timberline employee records are now available for editing and syncing on the Employee Record Information tab.
• Hide Employee Number Option: There is now a new format option to not display the employee number when displaying the employee name.
• Security Group Setup Rolodex Error: Using the rolodex letters to filter names in the left-hand column of the security group setup would err. This has now been resolved.

Enterprise Reports with Terminated Employee option

Tue, 30 Nov 2010 21:44:43 GMT

It would be helpful to run Enterprise reports on terminated employee's. We are in need of a listing of a particular Classification that has been recently terminated. I could see this being helpful on other reports as well.

Best Practices For Improved Performance

Tue, 30 Nov 2010 19:58:38 GMT

We have just written a list of best practices for improved performance as well as indicated some troubleshooting steps to identify the cause of, and resolution to, slowness and performance issues when using hh2 Remote Payroll.

You can view the guide (PDF format) at the following link:
http://new.dbi.hh2.com/data/media/Best%20Practices%20for%20Improved%20Performance.pdf

[color=#ffbf00:1anxamf8][size=150:1anxamf8]Best Practices for Improved Performance[/size:1anxamf8][/color:1anxamf8]

[color=#ffbf00:1anxamf8]Introduction[/color:1anxamf8]
hh2 Remote Payroll is such a highly customizable and configurable system. As such, it can become very common for users to work within the system in ways that harm the performance not only of their own interfaces, but also your company’s payroll system as a whole. The following article will discuss some of the best practices you can follow in order to gain the highest possible performance out of your hh2 Remote Payroll service.

[color=#BF0000:1anxamf8]It is uncommon for any timecard to take more than 8 to 10 seconds to load (most timecards should load in 3 ”“ 5 seconds). If you are experiencing longer load times, one or more of the following sections apply to you. You need to strongly consider adjusting your workflows and configurations to these recommended practices for better performance.[/color:1anxamf8]

One way to determine where performance problems lie is to watch the status message at the top of the page while the timecard is loading. Whenever the status is holding at 75%, that means hh2 has finished creating the timecard and your system is in the process of downloading the data to display it (i.e. this time taken is beyond hh2’s control and rests with your company’s IT infrastructure). If your browser waits at 75% for a significant amount of time, you will want to review the last three sections of this article in particular (though all recommendations contained here will reduce the amount of data to stream).

[color=#ffbf00:1anxamf8]Reduce Your Page Sizes[/color:1anxamf8]
Many users try to speed up their workflow by displaying as much information on the screen at once. This can actually have the opposite effect in the long run because it will take much more time to generate the longer lists. On the Time Approval screen or on the Daily Timecard, try limiting your pages to the smallest number of records.

The “Employees per Page” can be downsized for faster load times

[color=#ffbf00:1anxamf8]Keep Your Timecards Clean[/color:1anxamf8]
As with page sizes, users sometimes try to mitigate load times by loading as much onto their timecard as possible so they only need to load it once. This not only worsens performance for the user, it can drain resources for your company’s entire system. Users should only have codes on their timecard that they are actually coding time to. When codes or jobs are no longer being used, remove them from your timecard by checking the box at the far left and clicking “Remove Codes” (you can re-add these codes in the future should you need to code to them once again).

By default, the system will automatically remove lines that have not been coded to in the past 12 weeks. You can adjust (or disable) this feature by going to “My Settings” in the Remote Payroll menu.

[color=#ffbf00:1anxamf8]Avoid Using Multiple Jobsite View with Many Jobs[/color:1anxamf8]
As with page sizes and timecard codes, users sometimes try to mitigate load times by loading as much onto their timecard as possible so they only need to load it once. If when you bring up a jobsite timecard, there is no job displayed in the upper-left corner, select a jobsite first before entering time. Enter in your jobsite time by only viewing one job at a time.

[color=#ffbf00:1anxamf8]Organize Your Pay IDs[/color:1anxamf8]
The more Pay ID boxes you have displaying on a timecard, the higher factor of load time there will be. E.g., a timecard displaying 4 Pay ID boxes will take twice as long to load as a timecard with only two. A timecard with 6 Pay ID boxes will take three times as long to load as a timecard with only two. You can create Pay ID “groups” and organize your Pay IDs so users only see the most necessary Pay IDs by default. Users can toggle between Pay ID groups when they need to code to others. Once again, users configuring the system often think that they are helping improve workflow by giving their end users more when in fact they are causing performance to be much worse. You can even consider creating a separate “group” for every commonly used Pay ID and only having one Pay ID per group. If the load times are drastically improved as a result, your users will likely be happier to toggle between them to keep the workflow moving quickly.

Keep as few Pay IDs in your groups as is possible.

[color=#ffbf00:1anxamf8]Disable “Pay Name Tips”[/color:1anxamf8]
“Pay Name Tips” provide a tooltip with the name of the Pay ID whenever you move your mouse over a Pay ID box on the timecard. There is a lot of data that goes into displaying a timecard and all that data (HTML) has to be streamed from our web servers to your internet browser. Therefore, the more you can reduce the amount of data that has to stream over the internet to you, the faster it will be. The “Pay Name Tips” functionality on the timecard adds a small but significant amount of additional data that has to stream, so you have to weigh the cost vs. the benefit to you. Even if you disable them, you can still see which colors are associated with which Pay IDs by moving your mouse over the grand totals in the bottom-right corner of the timecard.

Unchecking the “Pay Name Tips” box can increase load time of a timecard.

[color=#ffbf00:1anxamf8]Whitelist Anti-Virus Software[/color:1anxamf8]
We have seen antivirus software (especially McAfee) interfere with performance. This is because a lot of data is required to render a timecard and antivirus programs by default will scan all that data for viruses. But this scanning can drastically increase the amount of time taken by your machine to display the timecard.
Most antivirus programs contain a “whitelist” that allows you to manually specify trusted sites that you do not want to have scanned. Enter your *.hh2.com address into the whitelist. Your company’s IT personnel should be able to make this configuration for your users.
Additionally, if you want to know if your antivirus software is having an effect, try disabling it temporarily and comparing performance. If performance noticeably improves when it is disabled, you have identified it as a major factor.

[color=#ffbf00:1anxamf8]Check Your Technical Specifications[/color:1anxamf8]
Here are the following recommended technical specifications for using hh2:
• Dual Core Processor
• 1GB RAM
• Windows 7
• IE7 or above or Google Chrome
• 600Kbps download bandwidth
• 200ms or lower ping latency to hh2.com (see next section for more on this)
If your system does not meet these recommendations, you should consider upgrading your hardware and/or software.

[color=#ffbf00:1anxamf8]Test Your Bandwidth[/color:1anxamf8]
hh2 is a web application, not a website. As such, it requires a lot more interaction between hh2’s web servers and your internet browser than a regular website like Google or Facebook does. In the case of timecards, a high amount of data has to stream back and forth in order to provide the application-like behavior of the interface.

If you are using a wireless card to use hh2 Web Services, you may be experiencing a problem with packet-loss if you do not have a consistent and strong signal. Only your company’s IT personnel can help you address this problem.

Additionally, if you are using dial-up or have a slow performing internet connection, aspects of hh2 will not perform well for you. If you would like to test your bandwidth, you can do so at (http://www.speakeasy.net/speedtest/). This will test both your upload and download speeds. If your download speed is less than 600 Kbps (0.6 Mbps), you may experience abnormal slowness when your browser is downloading data from hh2 to render timecards.

Latency can also cause major performance problems. Latency can be measured by sending ping requests to http://www.hh2.com . You can go to (http://www.pingtest.net/) to test the general quality of your internet connection. You can specifically test your ping speeds with hh2 by bringing up a command prompt (type “cmd” in the run box of your window’s start menu) and typing “ping hh2.com”. If your ping speeds are greater than 200ms or you have packets being “lost”, you should contact your internet service provider to help you resolve the problem. If they cannot, you should consider changing service providers to a Tier 1 ISP. For a description/list of Tier 1 providers, see (http://en.wikipedia.org/wiki/Tier_1_network).

If your ping speed is greater than 200ms, your ISP is a major causal factor of your slowness.

Enterprise Benefits - Employee Eligibility

Mon, 22 Nov 2010 19:04:48 GMT

When I choose a particular benefit plan, select the type as "projected eligible", and enter the specific date; the screen states, "there are no employees eligible for the filters specified". I want to see a list of employees who aren't currently enrolled in that plan who will be eligible on a specific date. Is this possible? What am I doing wrong?

4.02.004 Release Notes

Fri, 19 Nov 2010 17:50:05 GMT

(Released November 19th 2010)

Note: 4.02.003 was only a temporary build and all its release notes are also contained herein. This build also contains many additional, small cross-browser compatibility fixes which are not enumerated here.

• Versioned JavaScript and CSS Links: In order to avoid browsers using old cached versions of JavaScript and CSS includes, the version number was appended onto the links to force the browser to refresh the cache upon first loading a new version of the site.

• Sync Exceptions RSS Feed: There is now an RSS Feed available from the Field Reports menu that allows an administrator to be notified of any field report that has failed to sync down into Timberline.
• Double-Spacing Issue: In some browsers, when using line breaks in notes fields, the text would be saved with a double line-break. This has now been resolved.

• My Records Option: There is a new option to determine which tabs should appear in the My Records interface. Companies can disable aspects they are not using in the system.
• Double-Spacing Issue: In some browsers, when using line breaks in notes fields, the text would be saved with a double line-break. This has now been resolved.
• Education Record Updates: Attempting to update an existing education record would fail. This has now been resolved.
• Employee Locations: The Locations section of the Employee Record has been split into two separate tabs for easier viewing””a “Current Locations” tab and a “Past Locations” tab.
• Employee Evaluations: Creating a new employee evaluation can now be performed from within the Employee Record.
• Employee History Quick Buttons: Quick buttons have been added to the history section of the Employee Record to show last 30 days, current month, previous month, and year-to-date.

• IE9 Beta Timecard Issue: When using the beta version of IE9, sometimes entering new time would not save to the correct Pay ID box. This has now been resolved.
• Employee Archive Cutoff: The Employee Archive available underneath the timecard was being cut off at the bottom. This has now been resolved.

Re: Wage Analysis Reports

Tue, 16 Nov 2010 18:30:38 GMT

Cindy, it sounds like what you are asking for already exists in hh2 Human Resources as the Enterprise Employee Pay interface which let's you report and graph employees based on classification in order to compare wage rates and identify abnormalities.

Wage Analysis Reports

Tue, 16 Nov 2010 14:19:17 GMT

We would like to be able to see a report that shows a salary comparison. For example, the accounting crew manager would be able to see the salary for her entire crew on one report. This would especially be helpful for our Construction department where crew rates are part of the bidding process.

Anyone else out there have a need for something like this?

Re: HH2s New Way of Grouping and Archiving

Mon, 08 Nov 2010 18:05:24 GMT

Job groups are being retired. But in the interim, you can still access the old job group setup page at:
http://YOURSITE.hh2.com/manage/job/groups_dashboard.asp

The Extras editor was not included in the Admin Console because generally, companies rely on the status in Timberline to archive jobs and extras. You can still access the old extras editor page by browsing to it directly at:
http://YOURSITE.hh2.com/manage/job/extras.asp

HH2s New Way of Grouping and Archiving

Mon, 08 Nov 2010 15:58:25 GMT

Last Friday, November 5th, I noticed the new HH2 site had been implemented. After over an hour of searching and playing around with it, I still can't find how the new jobs can be grouped and how to archive specific extras of jobs.

Michael Vanderhorst
AMG, Inc.

4.02.002 Release Notes

Fri, 05 Nov 2010 20:36:01 GMT

(Released November 5th 2010)

• hh2 Training Bookmarks: There are now default bookmarks in the Bookmarks menu. These will provide links to training videos on the hh2 support forums (more training videos will be coming in the near future).

• Punch Clock iPad App: Our new iPad app has been released on the iTunes App Store. This free app allows users to punch in and out of jobsites and codes from the iPad device (iPhone and iTouch support coming soon).
• Cross-Browser Compatibility: Remote Payroll is now largely cross-browser compatible (IE, Firefox, Chrome, and Safari). This includes iOS devices like iPhones and iPads.
• Daylight Savings Adjustment: Daylight Savings was being applied one week too early resulting in punch clock times being an hour off the first week of November. This has now been resolved and time zone offset is determined based on the user’s computer upon login.
• Invalid Pay ID Rule Exclusion: When Pay ID Rules are incorrectly configured, employees would be considered to have time on the approval screen even though they may not. This has now been excluded to invalid Pay ID rules will not affect whether employees are considered to have time or not.
• Punch Clock Rounding: An option has been added to the Remote Payroll settings to round punches to the nearest 3, 5, 6, 10, 15, 30, or 60 minute increment.
• Payroll Manager Editable Punches: The system was showing punches a read-only to the payroll manager. This has now been resolved and all punches are editable to the payroll manager.

Daily Time Entry

Tue, 02 Nov 2010 17:17:34 GMT

[hh2video:1kz4slsz]http://dbi.hh2.com/ug/ug_content/videos/daily_time_entry_view.swf[/hh2video:1kz4slsz]
http://dbi.hh2.com/ug/ug_content/videos/daily_time_entry_view.swf

Jobsite Entry

Tue, 02 Nov 2010 17:14:40 GMT

[hh2video:k4mhqlee]http://dbi.hh2.com/ug/ug_content/videos/JobsitePayroll.swf[/hh2video:k4mhqlee]
http://dbi.hh2.com/ug/ug_content/videos/JobsitePayroll.swf

Adding Codes to Group Timecards

Tue, 02 Nov 2010 17:07:54 GMT

[hh2video:1q4qwdxy]http://dbi.hh2.com/ug/ug_content/videos/adding_cost_codes_demo.swf[/hh2video:1q4qwdxy]
http://dbi.hh2.com/ug/ug_content/videos/adding_cost_codes_demo.swf

Re: Electronic Clock-In-Clock-Out

Wed, 27 Oct 2010 14:14:04 GMT

We do currently support clocking in and out of jobs, cost codes, GL, etc, but only through our integration with TimePilot brand punch clock devices and key fobs.

We also have a new iPhone/iPad/iTouch Punch Clock app coming out in the next few weeks which will support punching in and out of jobs and codings.

Re: Manpower Report

Tue, 26 Oct 2010 14:05:28 GMT

There is currently no explicit way to print it, but you can highlight, copy, and paste the report results into an Excel spreadsheet and print from there.

Manpower Report

Tue, 26 Oct 2010 13:26:45 GMT

Is there a way to print the manpower report? If not, it would be helpful.

4.02.001 Release Notes

Mon, 25 Oct 2010 13:46:35 GMT

(Released October 22nd 2010)

• hh2 Bookmarks: There is now a new module icon at the top of the page for Bookmarks. Here, companies can list up to 45 bookmarks to provide to their users.
• New "My User Account" Page: A new page has been created to allow users to change their password and email. This is accessible from the “Admin Console” of the hh2 Web Services homepage.
• Archived Users Defect: The system was allowing archived users to login (though they would not have access to anywhere in the system). This has now been resolved and the login page will reject archived users.
• EULA Agreement Popup: When signing in for the first time and being presented with the EULA, the user would have to sign in a second time before proceeding. This has now been resolved.

• PDF Not Printing When Attachments Exist: If historical PDFs of reports (i.e. prior to v4.01.010) were being generated, attachments existing on the report would make the PDF generation fail. This has now been resolved.
• Cross-Browser Compatible Pick Lists: All pick list popups in hh2 Field Reports are now supported in all browsers.

• Cross-Browser Compatible Pick Lists: All pick list popups in hh2 Human Resources are now supported in all browsers.
• Data Integrity Check on Fringes & Deductions: The sync will now ignore any employee fringe or deduction record that does not have a period, frequency, or calculation method (as such an occurrence would be conceptually invalid).
• Certifications do not show for terminated employees: When viewing a terminated employee in Employee Records, no certifications would be displayed (though they still existed in the hh2 system). This has now been resolved.

Re: Navigate between Employee Records

Sat, 23 Oct 2010 13:16:03 GMT

We don't currently have a time frame for when the next version of HR Employee Records will be released.

Re: Date Stamp & History for Hire, Rehire, Terminations

Fri, 22 Oct 2010 21:46:13 GMT

I'd love to be able to see this information on one screen. It is very confusing to toggle between the hiring and termination tabs. We are required to provide an employee census annually for our retirement plans, and accurate hire/re-hire/termination dates are vital for determining enrollment dates and breaks in service. It would be even better if the information could be exported to an excel spreadsheet!

Re: Navigate between Employee Records

Fri, 22 Oct 2010 21:14:41 GMT

So can we expect this feature in January? It would greatly increase efficiency!!

Re: FREE hh2 Quarterly Trainings!

Thu, 21 Oct 2010 16:54:13 GMT

We do anticipate holding a quarterly training webinar for the 4th quarter of this year. We also have been regularly holding free demo webinars of all our products. You can see upcoming webinars on the homepage of http://hh2.com

When we have the next training webinars scheduled, we will send out e-mail notifications to all existing elients.

Re: Navigate between Employee Records

Thu, 21 Oct 2010 16:47:27 GMT

This feature has actually already been included in the newer version of Employee Records which should be coming out sometime in 2011.

Re: Navigate between Employee Records

Wed, 20 Oct 2010 14:53:29 GMT

I have to agree; it would sure be nice to not have to back track and try to remember where I left off last, etc. Just flipping through with a next or previous option would be handy!

Janis

Navigate between Employee Records

Wed, 20 Oct 2010 13:45:35 GMT

It would be nice to be able to navigate the Employee Records with Next/Previous buttons/or slider.

4.02.000 Release Notes

Sun, 10 Oct 2010 15:59:09 GMT

(Released October 8th 2010)

• New Site Design: The 4.2 release now features a completely redesigned look & feel. Menu navigation has been moved from the sidebar to a popup. This allows more horizontal space for wider interfaces and smaller monitors or netbooks. The "Manage" tab pages of the old design has now been moved to the "Admin Console" on the homepage of hh2 Web Services.

Watch a quick video that covers the new features: http://www.hh2.com/video/hh2_version_4_2_video.aspx

Download a PDF that covers the major changes included in this version: http://www.hh2.com/downloads/pdf/hh2Web ... aseWeb.pdf

• PDF Pay Stubs Not Opening: There was an issue with attempting to render PDF pay stubs when no company name and address had been supplied in the site options. This has now been resolved to not create an error, but companies will still need to provide their information for the pay stubs to be accepted as official documentation by financial institutions.
• Unable to Create iButtons: Creating new iButton records was failing. This has now been resolved.
• Unable to Assign Safety Lessons to All Jobs/Crews: Creating new assignments of safety lessnos to "All Jobsites and Crews" was failing. This has now been resolved.

• Unable to Import TimePilot IN Punch Data: When importing punch data from a TimePilot device, IN punches were being rejected. This has now been resolved.

My PDF Pay Stubs Won't Open

Fri, 08 Oct 2010 20:54:17 GMT

Recently, we have been fielding questions in regards to PDF pay stubs not opening. Recent changes to the system require your company information be entered in the system options so that the system has a company name and address to print on the pay stubs. Banks will not accept them as proof of income without this information.

If you are having a problem with pay stubs not opening, make sure your company info is on file by going to the System Settings page and enter in all your information (including address and phone number).

Passwords are now CASE SENSITIVE!

Fri, 08 Oct 2010 14:54:19 GMT

In hh2 Web Services versions 4.01.010 and above, user passwords are being encrypted in our databases and as such, the login process is now case sensitive. Prior to this change, case was ignored when logging in. If you are having random users reporting their password being rejected, it is most likely because of this.

If the users cannot remember the original case sensitive password, please have them use the "Reset Password" button on the login screen to set a new password. (This requires a valid email address be on their user account).

Coming In October...

Thu, 30 Sep 2010 18:02:02 GMT

hh2 Web Services v4.2!

hh2 Web Services Customer,

As we have concluded our customer satisfaction surveys, it is clear that our customers are happy with the hh2 Web Services platform. Many have requested additional features and for the most part, we have been able to deliver those features in a timely manner. In the past three years, we have produced a new version of hh2 Remote Payroll and released hh2 Field Reports, hh2 Human Resources, and hh2 Field Service. We have an iPhone/iPad app currently available for HR and have many other Web/iPhone/iPad projects currently in the works.

We have come to the point where we need to start upgrading the platform in order to keep the solution moving forward. Also, we are working on the next generation Remote Payroll system and we need to roll out some platform changes in preparation of its release.

One of the first platform changes we are making is the rollout of a new skin for the solution. That means the aesthetics will change drastically while the functionality will not. This new skin will be applied to all of our customer’s websites once they are moved to the latest build. The ability to have custom skins has been removed. This will guarantee a consistent user experience and cross browser functionality.

Watch a quick video that covers the new features: http://www.hh2.com/video/hh2_version_4_2_video.aspx

Download a PDF that covers the major changes included in this version: http://www.hh2.com/downloads/pdf/hh2Web ... aseWeb.pdf

Re: FREE hh2 Quarterly Trainings!

Wed, 29 Sep 2010 23:21:45 GMT

Are you still holding quarterly webinars?

Re: Electronic Clock-In-Clock-Out

Wed, 29 Sep 2010 23:19:35 GMT

Is there a way to clock in and out and apply it to a Job or GL

"Terminated", "Rehire", and "Archived" Employees?

Mon, 27 Sep 2010 18:46:38 GMT

Here is an explanation of the difference between terminated, rehired, and archived employees in the HR system.

If an employee is terminated, simply fill in the termination date on their employee record. If the employee is a rehire, AND you are supplying a rehire date, then don't clear out the termination date. If there is a rehire date specified, there must always be a termination date as well (from when they were originally terminated before the rehire).

All employee records always show in the HR security setup. But the only way the system knows how to determine if they show up in the current or terminated employee lists in the popup selector is whether they have a termination date specified, or a rehire date is specified that is greater than the rehire date. (This is why it requires both dates if you are using the rehire date field).

If you archive an employee, they are not going to show up in either the current or terminated employees list. You only want to archive an employee when for all intents and purposes you don't want that employee's data to appear anywhere in hh2.

4.01.010 Release Notes

Mon, 27 Sep 2010 17:40:41 GMT

(Released September 27th 2010)

• N/A Ratings Not Saving: When creating evaluations, a rating of "N/A" would not save. This has now been resolved.
• Role Checkboxes in hh2 User Tab Not Displaying Assigned Roles: Checking role boxes in the hh2 user tab of the Employee Record was saving but when the role list would be displayed in the future, the assigned roles would not be checked. This has now been resolved.

4.01.009 Release Notes

Thu, 23 Sep 2010 13:10:59 GMT

(Released September 13th 2010)

• Company Info on Login: Your company name, address, phone, and logo (if uploaded) will now appear on the login screen.
• Hashed User Passwords: All user passwords are now stored as a hash in the database. This provides an additional layer of security to client data.
• Image Thumbnail Caching: All media thumbnails are now cached which provides for serving content faster.
• Auto-Resize on Images: All images uploaded to hh2 will automatically be downsized if they are larger than 1200 x 1200 pixels.

• Auto-Add Subs Defect: On the Visitors tab, if the selected company was not already assigned to the jobsite, the record creation would err. This has been resolved and the company selected will be auto-assigned to the job's sub list.
• PDF Table Issue: Sometimes when a table in a PDF report was beginning at the bottom of the page, it would err. This has now been resolved.

Re: The Crew Dashboard in HR

Thu, 16 Sep 2010 15:37:39 GMT

Doug, there is not a notification that immediately gets sent out to the manager. The only way to know of a raise request is to run the raise request report under ENTERPRISE. Most admins will run the report monthly. The request can then be approved or rejected after a review has been done.

Re: The Crew Dashboard in HR

Thu, 16 Sep 2010 15:04:24 GMT

I have a manage who has posted raise requests in the Crew Dashboard. What happens to the request after it is submitted. It appears no one has been notified of the request.

Where are the raise requests stored? I don't seem them in the Employee Record.

4.01.008 Release Notes

Tue, 31 Aug 2010 18:23:38 GMT

(Released August 31st 2010)

• Improved Media Management: Starting with this build, uploaded files to hh2 Web Services (photos, documents, etc.) will be stored on the web servers rather than in the database servers. This should help increase database performance of the system overall as well as eliminate receiving timeout errors when loading thumbnails on pages.
• Friendly 404 Errors: When encountering a "file not found" error, the system will now display an informative page which includes the menu so users can navigate to the page they wanted.

Rolling Back Time in Remote Payroll

Wed, 25 Aug 2010 20:40:50 GMT

I have received a number of inquireries lately on how to do a rollback of time in hh2 Remote Payroll. The scenario for most companies is similar, a bunch of time did not get update and at the last minute the time was exported out before changes could be made in hh2.

A rollback of time is done under the Payroll Manager Tab and Payroll Export Log. Inside the log is all of the exports that have been performed. Details about the export include the date, total hours and the person who did the export.

Select Rollback. It will ask for a confirmation to rollback time. Select "Yes". Now that the time for the pay period has been rolled back into hh2, it puts the time in the last approval status of "Approved". You will need to unapprove all of the approved time in order to edit the time as a payroll manager. Once the changes to the time have been made, you simply export out the time again.

Remember that if you import the time again into Timberline, it will append on to any time that was already accounted for in the system by date.

iPad Built For The Construction Industry

Wed, 25 Aug 2010 19:44:23 GMT

Just like the iPhone being used in the construction industry, the question most often that comes up is "what kind of abuse can it take"? Is the iPad worth the investment to construction companies looking for a mobile field solution? Just how durable is the iPad on the job?

I have now owned my iPad for a few months since it was first released. After seeing several durability tests performed online, it was apparent that the iPad with it's large screen is more acceptable to damage. Small drops on to pavement showed glass damage to the screen. The durability of the iPad was not near the same as the iPhone when dropped from the same distance on to a hard surface.

The following video demonstrates the durability of the device from a small drop:
http://www.youtube.com/watch?v=nftQa-O5JXU

The device clearly does not hold up to any hard surface drops. The alternative is to use a durable case such as the new Otterbox Defender series for the iPad. Using the case now turns the the iPad into a valuable field solution that can hold up to the daily abuse on a construction site.

This next video reviews the Otterbox Defender case for iPad:
http://www.youtube.com/watch?v=AO5LT_PGzxE

The case appears to be solid and the price of $89 is relatively inexpensive for this type of solution. You can see in this next video a much better outcome when using a durable case like the Otterbox:
http://www.youtube.com/watch?v=VCLB3E5ULGo

Drops from the same level using a durable case prove that the iPad can hold up to a beating on the job. Always protect your investment. With proper care these devices can last a long time and prove to be a great tool out in the field.

My Weather Information is Not Showing Up in Field Reports

Wed, 25 Aug 2010 19:25:14 GMT

If the automatic weather information is not showing up under the weather tab in hh2 Field Reports, there is a checklist of items to review to ensure things are setup correctly.

1. The weather information is pulled automatically from http://www.weather.com . Go out to weather.com and type in the zip code and make sure that it is recognized as a valid zip.
2. Check your Timberline job record to see if the zip code is on the record. If not, add it.
3. Weather information will not automatically display for previous days. The weather will only auto populate for the current day.
4. You can also manually add the weather picture by clicking on weather picture box. It will bring up the list of weather choices.

4.01.007 Release Notes

Mon, 16 Aug 2010 18:44:00 GMT

(Released August 16th 2010)

• Trades on Subcontractor Prefill: When using the Prefill button on the Subcontractors tab, the trade would not copy over. This has now been fixed.

• Equipment PDF Timecards: The Equipment PDF Timecard interface would not return any equipment ready for reporting. This has now been resolved.
• Equipment Data Web Service: A publically consumable XML web service has been added which allows users to create an Excel spreadsheet pulling live up-to-date equipment time from hh2.

The XML file cann be accessed at the following (login required): http://[COMPANYIDENTIFIER].hh2.com/remote_payroll/equipment/EquipmentTimeData.asp

To setup an excel file like this (this will require Office 2007 or greater) you just open a new spreadsheet, go to the Data tab, click “From Web” in the Get External Data section. Then for the URL, paste the URL listed above and click "Import". Note, you must be logged into the equipment system before calling for data.

hh2 Human Resources - Safety User Manual

Tue, 10 Aug 2010 13:31:54 GMT

Attached is the user manual for our new Safety Lessons & Meetings component to hh2 Human Resources

4.01.006 Release Notes

Fri, 06 Aug 2010 17:52:28 GMT

(Released August 6th 2010)

• Configurable Employment Type Pick-List: The Employment Type field on Employee Records is now a user-configurable pick list. You can add/edit/delete values in this list by going to Human Resources > Setup > Employment Types.
• New Sync Data Classes: The data classes in the Sync Client have been further categorized. There is now additionally "HR - Employee Pay", "HR - Employee Pay Stubs" and "HR - Secure Information" (which handles syncing of employee's social security numbers. NOTE: These are not checked by default so if you currently manage social security numbers, employee pay, or upload paystubs to hh2 Human Resources, you will need to check the appropriate boxes in your sync client (Upload tab, Download tab, and Settings tab) or they will no longer sync for you.

hh2 HR My Records iPhone App

Thu, 05 Aug 2010 22:29:32 GMT

The new hh2 My Records iPhone app for Human Resources has recently been released an is now available for free in the Apple iTunes store. A quick search on "hh2" will bring the app up for download.

You will be able to see the same things that are found in the hh2 My Records tab on the iPhone.

In the Settings tab you will need to put in your hh2 ID, username and password. The id is not the full web address it is just the ID.

I am looking forward to hearing back from you regarding the new app!

RSS Feeds in hh2 Human Resources

Fri, 23 Jul 2010 23:05:42 GMT

The last few HR software updates have included RSS links to several areas of the hh2 Human Resources.

Subscribing to a RSS feed in hh2 can be done using Microsoft Outlook or other RSS reader online. The advantages of RSS are being able to follow updates and information that change over the web. We have strategically placed RSS feeds in areas such as HR Certifications so that HR Administrators can be notified when a certification is about to expire. Other RSS feeds include the sync tool, benefits, safety meetings, etc.

To understand more about RSS and how it works, check out:

http://www.whatisrss.com/
http://en.wikipedia.org/wiki/RSS

If you need help setting up your RSS feeds into Microsoft Oulook check out the latest tutorial from Microsoft Office:
http://office.microsoft.com/en-us/outlook-help/introduction-to-rss-HA001230463.aspx

Also feel free to contact us at hh2 if you need help configuring any of your feeds.

RSS Feeds in hh2 Human Resources

Fri, 23 Jul 2010 23:04:46 GMT

The last few HR software updates have included RSS links to several areas of the hh2 Human Resources.

Subscribing to a RSS feed in hh2 can be done using Microsoft Outlook or other RSS reader online. The advantages of RSS are being able to follow updates and information that change over the web. We have strategically placed RSS feeds in areas such as HR Certifications so that HR Administrators can be notified when a certification is about to expire. Other RSS feeds include the sync tool, benefits, safety meetings, etc.

To understand more about RSS and how it works, check out:

http://www.whatisrss.com/
http://en.wikipedia.org/wiki/RSS

If you need help setting up your RSS feeds into Microsoft Oulook check out the latest tutorial from Microsoft Office:
http://office.microsoft.com/en-us/outlo ... 30463.aspx

Also feel free to contact us at hh2 if you need help configuring any of your feeds.

Re: Date Stamp & History for Hire, Rehire, Terminations

Fri, 23 Jul 2010 22:46:52 GMT

This request was brought up with another company during a demo today of hh2 Human Resources. They wanted to see a report or history of hire, re-hire, and termination dates.

Filtering Your Remote Payroll Export File by Pay Group

Fri, 23 Jul 2010 22:39:38 GMT

Did you know you can filter the time entries in Remote Payroll by using your Timberline Pay Groups? Setting up pay groups in Timberline gives you the advantages of exporting company time using pay groups such as Weekly, Bi-Weekly, Monthly, etc.

If you have a need to filter employees out of the export file based on pay period or pay type, pay groups are the way to go. Lots of companies filter on Hourly vs. Salary and run imports separately. Filtering the time on a pay group in hh2 is easy and and multiple export files can be run to accommodate this type of situation.

Time Not Exporting From hh2 Remote Payroll

Fri, 23 Jul 2010 22:33:35 GMT

If you are experiencing any kind of issue with time not getting exported out of hh2 Remote Payroll, go into your export Filter Options by clicking on "Show Filters". Ensure that you have all of the Pay ID boxes checked.

I recently worked with a company who had added a new pay id but forgot to go into hh2 and select the pay id in the filters menu. If the pay id box is not checked in the filters, it will not show up on the export file.

By default, any time a new pay id is created in Timberline and synced over to hh2, it needs to be marked active in the filters menu.

hh2 Power Tools Blog

Fri, 23 Jul 2010 22:27:40 GMT

If any of you have not already seen the hh2 Power Tools Blog, check it out @ http://www.hh2powertools.com

The blog is focused on technology in the construction industry. I have recently contributed to the blog with thought regarding moblie apps in the workforce and the impact that technology has in the industry.

I would love to get your feedback.

4.01.005 Release Notes

Mon, 19 Jul 2010 20:03:03 GMT

(Released July 19th 2010)

• Certification Attachments in Dashboards: When viewing employee certifications in the Jobsite or Crew Dashboard, any file attachments for the record will now be available for viewing.
• My Records App for iPhone/iPad Released: We have just submitted to the iTunes App Store an app for My Records that allows your employees to view paystubs, certifications, benefits, etc.
• Safety Meetings (Final) Released: A reworked and final version of the Safety system has been released. This contains completely redesigned interfaces for safety curriculum setup, safety assignments, and safety meetings. Included is an RSS feeds for superintendants and crew managers to be notified when new safety lessons have been assigned to them as well as an RSS feed for safety officers to be notified whenever a jobsite or crew has held a safety meeting.

Payroll Timecard Setup

Mon, 19 Jul 2010 15:19:39 GMT

Lately, I have been asked several times if a timecard can be setup with costcodes for everyone on a job all at once. The answer to this question is "Yes", this is done under the Remote Payroll Setup tab in the left column menu.

This feature also works for the Group system and can be setup for any particular Group of employees.

Go to the Remote Payroll Tab in the top menu. Select Remote Payroll Setup from the left column. Select Payroll Timecard Setup. Here you can select the job, the cost code or GL and the certified class.

This is a nice feature when starting a new job or group and do not want the field manager to worry about the cost code setup.

Date Stamp & History for Hire, Rehire, Terminations

Thu, 15 Jul 2010 17:20:48 GMT

The request was made to automatically pull the dates from the employee record in Timberline everytime an employee is hired, rehired, terminated. It would specifically show an area that would just show date stamps each time any of these fields change in Timberline to reflect employment history.

Of course the manual entry can still be done for this with more detail using the HIR, and TERM tabs in hh2 HR. The feature requested is more for companies that are union based and who also have lots of employees that are constantly coming and going. Having dates for employment history in one location would help.

Overtime Report Using The Labor Detail in Remote Payroll

Wed, 14 Jul 2010 17:43:10 GMT

In the last few implementations of hh2 Remote Payroll I have received great feedback about the Labor Detail Report. A tip for running the report is to filter using the Pay ID drop down menu.

An Overtime report can easily be run by filtering on the pay id and then running the report by date range.

Remember that a Labor Detail Report is not limited to a specific date range. However, it may take longer for the report to generate and pull back results. The Overtime Report is a great option for Monthly, Quarterly, Yearly job reviews.

4.01.004 Release Notes

Mon, 12 Jul 2010 22:30:58 GMT

(Released July 12th 2010)

• New Data Classes on hh2 Sync: SSN numbers, Paychecks, and employee pay have now been split out into separate data classes on the hh2 Sync client so sensitive data can be optionally excluded from syncing to hh2.
• Delete Certifications Defect: Attempting to delete an employee's certification was generating an error. This has now been resolved.

iPhone 4G

Fri, 09 Jul 2010 22:04:42 GMT

Most of us at hh2 have been using the iPhone4G since launch. The phone has handled calls and web traffic beautifully. I have not personally experienced the antenna bug that was reported by Apple early last week.

I am looking forward to testing the new Otterbox Defender series case for the new iPhone as soon as it has been made available. This will be a great case for guys using the phones on jobsites.

Have any of you been using the new phone? What are your thoughts?

HR User Permissions

Thu, 01 Jul 2010 15:53:56 GMT

User permissions for HR can be located in each employee record under the Employee Record tab and by selecting the User Acct. tab. If you want to give your company employees the permission of seeing the My Records tab, simply select HR Employee. The permission to allow Crew/Jobsite Managers to access the jobsite/crew dashboards is done by selecting HR User.

Permissions for your company employees are to be managed in this area, passwords are also reset from this screen.

Print Certifications from Crew Dashboard

Thu, 01 Jul 2010 15:48:06 GMT

The ability to print certifications from the crew dashboard in HR was brought up this morning. Having the PDF option would give crew managers in the field the ability to print up the cert and hand it to various vendors on the job.

I can't get Field Report PDF/XLS Files to Open

Tue, 15 Jun 2010 16:23:10 GMT

If you are trying to download PDF or Excel files in Field Reports and the download prompt will not open, either your popup blocker is preventing it or you do not have hh2 added to your trusted sites.

If your popup blocker is turned off for hh2 and it still will not open, please see this support topic for how to add hh2 to your browser's trusted sites. Even if you have done this before, you will need to recheck it as IE will occasionally reset security settings to the defaults when Windows Automatic Updates are applied on your computer.

http://forums.hh2.com/viewtopic.php?f=11&t=174

How to Add hh2 to IE's Trusted Sites

Tue, 15 Jun 2010 16:19:57 GMT

Using hh2 Web Services in Internet Explorer requires you to add the site to IE's list of "Trusted Sites" with the security level set to "low". This is because otherwise, IE can sometimes block needed functionality of hh2 Web Services like opening PDF or Excel downloads. Also, because only specific sites you manually specify are considered "trusted", there is no valid concern for why the security level should not be set to "low" for those sites.

To add hh2 to your trusted sites, follow these steps:

First, go to Tools > Internet Options. (If you do not see the toolbar at the top of IE, hit F10).

Next, click on the "Security Tab"

Click on the "Trusted Sites" icon (labeled #1 in the diagram).

Then, click the button labeled "Sites" (labeled #2 in the diagram).

See the next diagram for how to add hh2 to the list of trusted sites.

Last, set the level slider all the way down to "Low". If you do not see the slider, click the button that says "Custom Level" and the slider should appear.

To add hh2 to your list of trusted sites:

First, UNCHECK the box labeled "Require server verification (https://) for all sites in this zone".

Next, Type "*.hh2.com" into the textbox and click "Add".

Click "Close"

4.01.003 Release Notes

Fri, 11 Jun 2010 20:01:08 GMT

(Released June 11th 2010)

• No Activity Cost Code Fix: A vulnerability in the data validation of the Activities tab as allowing records to be created with production units specified but no job cost code selected. This is invalid according to Timberline requirements and would cause reports to fail when syncing into Timberline. This has now been resolved and Field Reports will not accept production units without a job cost code first being selected.

• I-9 Non-Compliance RSS Feed: A new RSS Feed has been added that will notify you of all employees to which you have HR Identifications access whenever an employee is currently not I-9 compliant, or is about to become non-compliant in the next 30 days. You can subscribe to this RSS feed either in the Employee Records Identifications section or in the RSS Feeds page in hh2 Human Resources.
• Enterprise Certifications Expiring Filter: Additional criteria has been added to the status filter of the Enterprise Certifications interface. The list now contains values for "Expiring in 30 days", "Expiring in 60 Days", and "Expiring in 90 Days". These will show you employees whose certifications are about to expire in order to work proactively to get them re-certified.
• Enterprise Certifications Update Defect: Updating records in the Enterprise Certifications interface was not persisting. This has now been resolved.

• Promote Time Defect: Attempting to promote an employee's time in the Time Approval interface was not persisting if only a specific job or group was being viewed. This has now been resolved.

4.01.002 Release Notes

Wed, 09 Jun 2010 14:45:04 GMT

(Released June 7th 2010)

• RSS Feed Repository Page: A new page has been added to the menu for hh2 Human Resources called RSS Feeds. This page will give users all RSS feeds for functionality in the system to which they have access to.
• In Development: We have begun a redesign of the Safety Meeting interfaces, which we expect to have completed by the end of this month.

4.01.001 Release Notes

Tue, 01 Jun 2010 18:52:01 GMT

(Released to Beta June 1st 2010)

• Announcements Ignoring Post Date: The announcements on the home page were always displaying once created rather than waiting for the post date before appearing. This has now been resolved.

• Deleting Evaluations Error: Attempting to delete an employee evaluation in the Employee Record would err. This has now been resolved and evaluations are archived.
• Lecture Registration Notification RSS Feed: An RSS feed has been created to give notifications when employees register for training lecture sessions.

• Named User Approval Path Defect: The approval path would encounter complications if more than one named user was specified in an approval path. This has now been resolved.
• Approval Notification Email Defect: The approval notification emails were being sent to the person who just approved time rather than to the next person in the approval path. This has now been resolved.
• Edit Employees in Daily Timecard Defect: If an approval level did not have permission to edit the employee list, the "Edit Employee List" button would still appear when clicking the "Add Codes" button on the daily timecard. This has now been resolved.

HR Site Role Definitions

Thu, 27 May 2010 18:20:28 GMT

Hh2 Sit Role List
• Administrator ”“ This role is granted to anyone in the hh2 system that will be managing/creating hh2 User Accounts. New employee setup in the system will require Administrator permissions in hh2.
• HR Admin ”“ The role is granted to anyone that needs HR administrator permissions. This role combined with proper setup in the HR Security will grant the HR user the permissions of being able to see hh2 Employee Records. Just giving this role to a hh2 user in the system does not mean that they automatically see employee records. A combination of this role along with permissions in the SETUP and SECURITY in HR need to be performed.
• HR Employee- This role is assigned to your employees in the company. It gives each employee access to the MY RECORDS tab within hh2 HR. The MY RECORDS tab is the only link the employees will see in the system. They can access basic employee information that you have on file for them including their pay stubs.
• HR Safety Office ”“ The role is assigned to your Safety Manager or the person you designate in your company to manage all of your safety curriculums. It will allow the user to assign out safety meetings to various jobsite crews in the field.
• HR User - The HR User role is assigned to anyone that needs access to specific information within hh2 HR but is not considered an HR Admin. HR users can be set up in hh2 HR with limited permissions and access to various enterprise reports and employee records. The HR User role is defined by the HR SECURITY in the SETUP of HR.

4.01.000 Release Notes

Fri, 21 May 2010 19:15:33 GMT

(Released May 21st 2010)

• Sync Log RSS: There is now an RSS feed available for administrators to see daily summaries and be notified of sync issues. In addition to reporting on all your successful syncs, this feed will also report both on records that have failed to sync as well as notify you if no sync has run for an entire day. This would be an indication that if you have an auto-sync running, it is currently experiencing problems (such as an out-of-date Timberline password) and needs to be immediately checked to avoid any problems. It is strongly recommended that all administrators of hh2 Remote Payroll or hh2 Human Resources subscribe to this feed. It can be found on the homepage of your hh2 Web Services website at the bottom of the "hh2 Web Services RSS Feeds" section.
• Right-Hand Side Screen Truncation Issue: On small monitors, there are some interfaces that may get truncated and not render in the browser. This has been fixed for users of IE8, though still remains for users of IE7.

Tips & Tricks for Maximizing the Use of hh2 RSS Feeds

Fri, 21 May 2010 16:14:42 GMT

Recently, hh2 Web Services has begun publishing many useful and functional RSS feeds to allow users to be notified of important information, and many more are still to come! This guide will present some tips and tricks to maximizing these RSS feeds and increase your productivity with hh2 Web Services.

Note: To link your RSS Feed subscriptions between Internet Explorer and Microsoft Outlook, please see this how-to guide: http://office.microsoft.com/en-us/outlook-help/share-the-same-rss-feeds-list-between-windows-internet-explorer-and-outlook-HA010210422.aspx This will allow you to simply click on "Subscribe to this feed" in Internet Explorer when opening a RSS Feed in hh2 Web Services.

[color=#ffbf00:22s0nv22]The Sync Log RSS Feed[/color:22s0nv22]

It is strongly recommended that all administrators of hh2 Remote Payroll or hh2 Human Resources subscribe to this feed. It can be found on the homepage of your hh2 Web Services website at the bottom of the "What's New with hh2?" section. This feed will give you a daily summary of all synchronization activity taking place between hh2 Web Services and your Timberline database. This RSS Feed is only available in hh2 Web Services version 4.00.062 or later. Check your hh2 Web Services homepage to see what version you are currently using.

The most important use of this feed to so that administrators can be informed when there are sync issues occurring. In addition to reporting on all your successful syncs, this feed will also report both on records that have failed to sync as well as notify you if no sync has run for an entire day. This would be an indication that if you have an auto-sync running, it is currently experiencing problems (such as an out-of-date Timberline password) and needs to be immediately checked to avoid any problems.

Additionally, this RSS feed has a user-specific option to only notify you if no sync has run for an entire day (i.e. the auto-sync is not working). To set this option, go to Manage > My User Settings > User Options. Then click on the section for "RSS Feeds" and check the box labeled, "Sync Log - Only Report No Sync".

[color=#ffbf00:22s0nv22]The Expiring Employee Certifications RSS Feed[/color:22s0nv22]

If your company is using hh2 Human Resources to track employee certifications, subscribing to this feed can be immense help in managing your HR needs. This feed will notify you whenever an employee's certifications are going to be expiring soon so that you can be proactive in getting your employee's recertified and avoid costly or legally vulnerable lapses. (HR security settings still apply to determine which employees you are notified on).

This RSS Feed can be subscribed to by going to Human Resources > Enterprise > Certifications and clicking on the RSS icon in the upper-right corner of the interface.

Additionally, a user-specific option for this feed can be set to determine whether the notification should be sent 14, 30, or 60 days prior to the expiration (30 days is the default). To change this option, please contact hh2 customer support. (This option will be published to the new user options page currently being developed for hh2 Web Services so users can change it themselves).

If you would like to only be notified about certain certifications, please see the final section in this topic on setting up Outlook Rules on RSS feeds.

[color=#ffbf00:22s0nv22]The Benefit Eligibility RSS Feed[/color:22s0nv22]

If your company is using hh2 Web Services to track benefits, subscribing this feed will allow you to be notified whenever employees are going to be becoming eligible for additional benefits.

This RSS feed can be subscribed to by going to Human Resources > Enterprise > Benefits and clicking on the RSS icon in the upper-right corner of the interface. Additionally, your employees can each subscribe to their own version of this feed in the Benefits section of My Records to be notified of just their own eligibilities.

Additionally, a user-specific option for this feed can be set to determine whether the notification should be sent 14, 30, or 60 days prior to the eligibility (30 days is the default). To change this option, please contact hh2 customer support. (This option will be published to the new user options page currently being developed for hh2 Web Services so users can change it themselves).

[color=#ffbf00:22s0nv22]The Safety Lesson Assignment RSS Feed[/color:22s0nv22]

If your company is using hh2 Web Services to manage and schedule safety lessons to your jobsites and crews, having your superintendents and crew managers subscribe to this feed will allow them to easily be reminded when there is a new safety lesson assigned they need to hold with their employees.

This RSS feed can be accessed in the Jobsite Dashboard and Crew Dashboard in hh2 Human Resources under the Safety section.

Additionally, a user-specific option for this feed can be set to determine whether the notification should be sent 1, 2, 3, or 7 days prior to the assignment (3 days is the default). To change this option, please contact hh2 customer support. (This option will be published to the new user options page currently being developed for hh2 Web Services so users can change it themselves).

[color=#ffbf00:22s0nv22]The New Paystub RSS Feed[/color:22s0nv22]

If your company is using hh2 Human Resources and has gone to a paperless payroll process, having your employees subscribe to this RSS feed will notify them when a new paystub has been synced to hh2 from Timberline as well as include the totals on the paycheck.

This RSS feed can be accessed in the Paystubs section of the My Records interface of hh2 Human Resources.

[color=#ffbf00:22s0nv22]How to Subscribe to RSS Feeds in Outlook[/color:22s0nv22]
If you don’t know how to subscribe to RSS Feeds, just look for the folder in your Outlook email tree called "RSS Feeds", right click it and select “Add A New RSS Feed” and copy and paste the URL of the feed after you have opened it in a new IE browser window.

Alternatively, when opening a feed in IE, you can click directly in IE to subscribe to the RSS feed and in most cases, this will automatically add the feed to your Outlook feeds as well.

[color=#ffbf00:22s0nv22]Use Outlook Rules if You Don't Check Your RSS Feeds Regularly[/color:22s0nv22]

When trying to improve productivity, the last thing you need is to add more clutter to your business processes. So here is a tip to make sure you always see what you need to see: use Outlook Rules. Did you know that the Rules in Outlook can also be applied to RSS articles? This means that when an RSS item comes in that meets a certain criteria, you can have Outlook move that item directly to your Inbox so you are sure to see it. Additionally you can have this trigger Outlook to display alerts and/or play sounds.

Step 1:

First, open the Rules and Alerts management in Outlook under Tools > Rules and Alerts. Ensure that the box labeled "Enable rules on all RSS Feeds" is checked. Then click "New Rule".
”ƒ
Step 2:

After opening the rules wizard, select the rule template called, "Move RSS items from a specific RSS Feed to a folder".

Step 3:

When setting up the rule, for the "specified text" in the title, select the hh2 Web Services Sync Report from the list of feeds. Then check the condition box labeled, "with specific words in the subject" and enter "WARNING! No Sync Ran" if you only want the Sync Log RSS Feed to move an item to your inbox when no auto-sync ran on that day. You can repeat this same process to apply rules to any other hh2 Web Services RSS feed. If you subscribe to the RSS Feed for Expiring Employee Certifications in hh2 Human Resources, for the "specific words in the subject" you can enter in the names of specific certifications you want to be notified on. Also, you could create separate folders for each of your certifications and use rules to organize the expiration items into each folder.
”ƒ
Step 4:

For the specified folder to move the item to, select your Inbox (or whatever you desire). Additionally, you can optionally specify actions such as mark it as a high importance and display a desktop alert, forward it to your phone, forward it to your IT person, etc.

[color=#ffbf00:22s0nv22]In Conclusion[/color:22s0nv22]

Using RSS Feeds has allowed us here at hh2 Web Services to rapidly provide notification functionality to all major aspects of our system (a highly requested feature). By utilizing RSS, notification functionality is provided via a pull rather than a push notification which allows for bulletproof reliability and rapid turnaround time on development of feeds. If you are using Outlook already for your emails, then the integration is seamless!

4.00.061 Release Notes

Fri, 14 May 2010 17:55:25 GMT

(Released May 14th 2010)

• Additional QA Fixes: The new Field Service product went through another round of QA Beta testing. Also the Apple iPhone and iPad apps for it are nearing completion. See us at the TUG conference next week for a demonstration of hh2 Field Service along with their iPhone and iPad apps.

• Safety Assignment Notifications RSS: There is now an RSS feed available in both the Jobsite and Crew Dashboards under the Safety section. Subscribing to this feed will allow superintendents and crew managers to be notified when a new safety lesson has been assigned to them. An additional application option for this feed can be set to determine whether the notification should be sent 1, 2, 3, or 7 days prior to the start date of the assignment (3 days is the default).

Evaluation Average Score in Employee Record, Crew Dashboard

Wed, 12 May 2010 21:29:32 GMT

The request was mentioned by Vertical Limit to include an average score on the evaluations that are being done. On the Crew Dashboard it would be nice to have a total average score for all skills that are rated. If a skill is skipped (the result being N/A), this would not be included in the average rating on the evaluation. The average score would appear on both the Crew Dashboard in the evaluation area to reflect current rating, and also within the employee record of HR.

Running A Manpower Report in hh2 HR

Wed, 12 May 2010 21:23:53 GMT

The Manpower Report in hh2 HR will show the total number of employees in your company. You can filter the report by name or hire date in the filter drop down menu.

The report provides access to the Employee, Employee Classification, Hire Date, Duration of Employment, and the employee attendance (Tardies, Excused Absences, Unexcused Absences).

A total employee count is located at the top of the report screen. You can filter the list by name, hiredate, or classification.

How do I Fix Time Once Exported?

Wed, 12 May 2010 20:59:28 GMT

First, you need to go to Remote Payroll > Payroll Manager > Export Log

Find the appropriate export the time is in and hit "Rollback".

Then, Unapprove the time to be fixed and make the appropriate changes in hh2 (if you have "locked" the pay period in the Time Approval interface, you will need to unlock it before making changes). Approve the new time and re-export the entire bank of time you rolled back.

If the time has already been posted in Timberline, you will need to make the changes directly in Timberline AS WELL. If this is the case, DO NOT re-import the new time into Timberline or you will get duplicates in Timberline.

To simplify:
- Rollback
- Fix time
- Re-Export

If you have already posted transactions in Timberline:
- Follow steps above
- Do not download the new export file from hh2 or import it into Timberline.
- Manually fix time in Timberline

If the time has not been posted in Timberline yet, you can delete the "new" file in Timberline (NOTE this will DELETE all data that has been entered into Timberline Payroll since the last post, not just hh2 data). You can then re-import all time that was rolled back into Timberline as you normally would. WE DO NOT RECOMMEND ATTEMPTING THIS UNLESS YOU UNDERSTAND THE REPERCUSSIONS COMPLETELY AND/OR HAVE CONSULTED YOUR TIMBERLINE REP.

4.00.060 Release Notes

Mon, 10 May 2010 15:05:30 GMT

(Released May 10th 2010)

• Eligible Benefits Notifications RSS: There is now an RSS feed available both in the Enterprise Benefits interface as well as the My Records benefit interface. Subscribing to this feed will allow HR administrators to be notified when employees are about to become eligible for benefits (HR security settings still apply to determine which employees they are notified on) or for employees to be notified of their own benefit eligibility. An additional application option for this feed can be set to determine whether the notification should be sent 14, 30, or 60 days prior to the eligibility (30 days is the default).
• New Paystubs Notification RSS: There is now an RSS feed available in the My Records interface in the paystubs tab. Subscribing to this feed will allow employees to be notified when they have a new paystub available for download. The notification will also include the net, deposit, and check amount toals.

• Code Exceptions Setup Defect: The setup interface to create code exceptions was only allowing "exclude" entries and never "include" entries. This has now been resolved.

How To Troubleshoot hh2 Sync Client Issues

Thu, 06 May 2010 20:25:54 GMT

[color=#ffbf00:29n5ahv7]The Auto Sync[/color:29n5ahv7]

If your auto sync is not firing, here are some things to check:

1. First, check that the sync client window on the Timberline Server is completely closed. The auto sync will not run while the window is opened because it assumes configurations are currently being made and it automatically pauses until the window is closed and it can be sure all changes have been made.
2. Next, open the sync client and check the "Log" tab to ensure that the client is not attempting an auto sync. (The auto-sync may be successfully firing but for other complications, your data cannot be transferred.) Each entry in the log will end with a status message such as "synchronization started" and a date and time. Note that the download sync runs every ten minutes. The upload sync runs based on a time of day that you specify in the configuration. Look for a log entry at this time of day. If you have a "synchronization started" entry for the appropriate time that the auto sync runs, move on to the next section in this guide””your auto sync is initiating successfully.
3. Next, check in the "Log" tab that the service is "running", if not, click the "Start" button.

Note: The sync client must be installed directly on the Timberline server. (hh2 does not support auto-sync running in any other scenario, including via Citrix).

[color=#ffbf00:29n5ahv7]Credentials Issues[/color:29n5ahv7]

The hh2 Sync client uses the credentials of an existing Timberline user account to access the Timberline database. Thus, if you are using your own Timberline credentials in the hh2 Sync client, then when you change your Timberline password, you need to also change your Timberline password entered into the "Connections" tab of the Sync Client. (One way to eliminate this requirement is to create a separate "hh2" user account in Timberline with a password that does not change for use by the hh2 Sync client.)

1. First, open the "Connections" tab of the sync client. Click the "Check Connection" button. (On an STO connection, "Address Book" will always return a red "X", so that can be ignored.)
2. If you have a red "X" on "ODBC" then either your Timberline credentials are not up to date, do not have admin privileges to the Timberline database, or the "Data Folder" specified is not accessible by the client.
3. If you have a red "X" on "Field Reports" (and sync them with STO), then it means you have not typed the "Company Name" correctly as it appears in your Timberline database. This should be typed exactly as it appears in the splash screen when you start up the Timberline application.

[color=#ffbf00:29n5ahv7]Data is Inconsistent[/color:29n5ahv7]

If you have followed the first two sections and data is still inconsistent, run a full sync by changing the date select on the "Upload" tab to three months past. Watch the total records synced count under each data class to see if files are being sent.

After the sync is complete, check if the desired data is now present in hh2. If it is not, check the data's setup in Timberline to make sure everything is setup properly according to hh2 requirements.

If you still cannot resolve the issue, please contact hh2 customer support at support@hh2.com for assistance (all incidents are billable according to your company's support agreement).

For the full user guide to the hh2 Sync Client, please see here: http://forums.hh2.com/viewtopic.php?f=18&t=117

What is Considered Free/Paid Support?

Tue, 04 May 2010 21:31:13 GMT

As of May, 2010, hh2 Web Services is implementing new customer support packages for all customers to choose from. These include ad-hoc support (i.e. billed at an hourly rate), incident based support, or unlimited support.

To clarify why constitutes free support versus paid support (i.e. either by ad-hoc biling or by use of an incident) we provide the following descriptions.

Free Support

The following two sections describe what is included in free supoprt.

Support Ticketing System
Support tickets can be submitted through hh2 Web Services or by sending an email to support@hh2.com. Those tickets that deal with bug or defect reporting, feature requests, and simple reminders of how to do something have always been and will continue to be answered promptly, free of charge. We will normally be able to respond within the hour that the support ticket was received, but we order our responses according to severity so responses could take longer. We are available to answer support tickets between 7am and 6pm Mountain Standard Time.

Emergency Response System
Calling 1-801-683-7889 will allow you to leave a message with our emergency response team. Use this when reporting system unavailability, or problems that will result in costly delays for your company. This will alert our staff day or night that a problem is occurring. For system outages, we will take action immediately, but for other issues, we will respond as soon as we are able. Ad hoc or Incident Based Support paid support plans still apply if necessary.

Paid Support

[list:202bqwaa]
[*:202bqwaa] All configuration and troubleshooting the synchronization process falls under paid support. [/*:m:202bqwaa]
[*:202bqwaa] We will respond to questions about why specific codes are not showing up by sending a link to a forum post on the subject. If more help is needed, paid support will be required. [/*:m:202bqwaa]
[*:202bqwaa] Administrative tasks such as resetting passwords, setting up users, roles, permissions,...etc. are considered either paid support or training and implementation. In either case, it is a billable event. [/*:m:202bqwaa]
[*:202bqwaa] Any issue requiring an immediate response will require paid support. [/*:m:202bqwaa]
[*:202bqwaa] Custom queries to change the default synchronization process are always billable. If we make changes to the synch tool that require we rewrite the queries done previously, this is also billable. If we need to move a customer to a new build and that necessitates a change in the query, it will be billable. [/*:m:202bqwaa]
[*:202bqwaa] We will automatically deduct an incident from the incident based plans when a billable support incident occurs, without notification or managerial approval, though we will keep accurate records showing when every support incident occurred. [/*:m:202bqwaa]
[*:202bqwaa] If an incident that falls under Training and Implementation or Customer Development occurs, we reserve the right to bill according to either our ad hoc support rate or a block of Training and Implementation hours.[/*:m:202bqwaa][/list:u:202bqwaa]

Training & Implementation

The following lists what constitutes training and is not included in free or paid support.

[list:202bqwaa]
[*:202bqwaa] hh2 Web Services Support does not include training needs. We define training as training new employees, training employees new to hh2 Web Services, training employees how to use a new aspect or module in hh2 Web Services, or training employees to use the software more efficiently. [/*:m:202bqwaa][*:202bqwaa] hh2 Web Services Support does not include implementation. We define Implementation as helping employees configure or reconfigure major aspects of the system to suit or better suit the needs of the company. [/*:m:202bqwaa]
[*:202bqwaa] Training and Implementation is sold in blocks of hours and can be purchased by contacting Client Services at 1-801-683-7886.[/*:m:202bqwaa][/list:u:202bqwaa]

Cost Codes & Jobs Not Showing Up In hh2 After Sync

Tue, 04 May 2010 20:43:43 GMT

We are still getting a few "Help" tickets each week on cost codes/jobs not showing up in hh2 after a sync is performed.

There a couple of items you need to check before sending in a "Help" ticket. 95% of the time these issues can be resolved by checking these items.

1. Have you changed your password in hh2 recently? If you have you need to update the Accounts tab in the sync tool with the new password.
2. Have you changed your password in Timberline recently? If you have you will need to update the Connections tab in the sync tool with the new password.
3. Have you tried rolling back the date in your sync tool? In the Upload tab, select the calendar drop down and select a prior month. This will sync data from that day and forward. A simple "roll back" in the calendar can fix most sync issues.

After you have performed the above, check to see if the costcodes/jobs show up in the system. If they do not appear, feel free to send in a "Help" ticket at support@hh2.com

Re: Apple iPad

Tue, 04 May 2010 20:32:14 GMT

I received my Apple iPad 3G model this past weekend. The ipad 3G version is not to much different from the wifi model. I am extremely impressed with the 3G coverage and access to subscribe to a monthly data plan.

If any of you have questions about either iPad model, please feel free to let me know. I am very happy with the performance and durability of the product.

Great stuff!

How To Setup A New Pay ID in Remote Payroll

Tue, 04 May 2010 20:23:12 GMT

In order to setup a new Pay ID in hh2 Remote Payroll, you first need to create the pay id within Timberline. Your new pay id in Timberline will need to be synced over. Follow the steps below for setting the pay id up in hh2.

**IMPORTANTIt is highly recommended that you do not unassign pay ids from payroll Groups and Jobsites in h22 until after you have exported the time out of Remote Payroll for your pay period. The reason, if you unassign pay ids from payroll groups or jobsites, any time associated with the employee timecard during the pay period will not be displayed because they no longer have access to see the pay id on their timecards.

1. Log into Remote Payroll (admin access)
2. Select the Remote Payroll Tab (top menu tab)
3. Select Remote Payroll Setup (left menu column)
4. Select Pay IDs (left menu column)
5. Find the new Pay ID in the list and select EDIT
6. Give the Pay ID an abbreviation and select a color code
7. Click "Done" after giving abbreviation and color code
8. Choose Pay ID Groups
9. Click edit next to the pay id group that will contain the new pay id
10. Select the pay id from the drop down and click ADD. (you can arrange the order of the pay id in the list by using the up/down arrows)

The above will add the new pay id to your hh2 pay id group.

4.00.059 Release Notes

Tue, 04 May 2010 19:53:19 GMT

(Released May 3rd 2010)

• Report Type Defect: In some scenarios, the Report Type of a Field Report would not persist to the record. This has now been resolved.
• Responsible Party Defect: When setting a Responsible Party on an Activity record, the sync into timberline was attempting to sync a contact, but Timberline only supports a company. So even though this field is a contact in hh2 (for extended information), when the report is synced into Timberline, the record will only list the contact's parent company.

• Expiring Certifications Notifications RSS: There is now an RSS feed available on the Enterprise Certifications interface. Subscribing to this feed will allow HR administrators to be notified when employee certifications are about to expire (HR security settings still apply to determine which employees they are notified on). An additional application option for this feed can be set to determine whether the notification should be sent 14, 30, or 60 days prior to the expiration (30 days is the default).
• Accruals Reporting: The "Acc" tab in Employee Records and "Acc" tab in My Records now display accrual reporting. This will display all accrual Pay IDs the employee has and what his year-to-date taken and remaining totals are. If you would like to use this feature, please contact customer support for instructions on setup.
• EEO Types: The EEO report was missing several types found on the official government survey form. These have now been added to the report.

• Read-Only Punches: A new Approval Path level function has been added to give read-only permissions to the punches popup on the timecard. This allows employees to be able to punch in and out using the punch clock interface, but not to be able to manually add, change, or delete punches.

Timecard Setup in Remote Payroll

Fri, 30 Apr 2010 21:19:42 GMT

The feature to have a more robust timecard setup in Remote Payroll has been requested. Specifically geared towards Payroll Administrators or Managers that are looking for a way to quickly copy employees and cost codes to multiple jobs & extras.

Currently the hh2 Remote Payroll system accomodates for copying over employee time from one employee to another on the same job. The feature requested is to have the ability to setup employees, costcodes, time, copied to a different job or extra. Having the ability to include all extras would speed up the employee timecard setup for hh2 managers.

WRSC is very interested in seeing this in the future.

Field Report Custom Tab Import Into Timberline

Wed, 28 Apr 2010 16:57:20 GMT

Currently hh2 Field Reports does not have the ability to import custom tab information in Timberline. This is not a hh2 Field Reports issue but a limitation within Sage Timberline Office.

Timberline Office does not support custom fields in their Field Reports module. With this limitation there is nothing we can map any custom tab information to in Timberline.

If you would like to see this as an enhancement request, let Sage Timberline Office know that you want custom fields supported in Timberline Field Reports.

How to Include Different "Accumulate As" Codes In Payroll

Wed, 28 Apr 2010 16:34:33 GMT

By default hh2 only displays cost codes with the Timberline "Accumulate As" of Labor. The cost code list that appears in the system will not show any other codes with the accumulate as of Equipment, Materials, Other, etc.

However, with the above mentioned there are times when a company may want to make available a code that is not labor specific. A good example may be the use of a per-diem code.

In order to make this possible, log into the hh2 system as an administrator. Select the Remote Payroll tab and in the left column menu Payroll Manager. Under Payroll Manager select Code Exceptions. Here you can select a code to include with any job or have it be job specific by selecting the Custom Jobsites tab. Using the Code Exception in hh2 will include or exclude (depending on which option is chosen) the cost code from the job, regardless of what the "Accumulate As" is set to in Sage Timberline Office.

Apple iPad

Tue, 27 Apr 2010 23:27:39 GMT

Are any of you using or plan to use the Apple iPad in your company? I have been very impressed with the iPad. I purchased the wifi version on launch and it has been a very nice tool. I am particularly pleased with the web experience. Very light weight and easy to use. After having this now for a month it has held up rather well with little to no signs of use. I do have it in a thin cover made by Apple.

If you guys are thinking about picking any of these up for company use I would highly recommend it. Our applications will be supported in the browser very very soon.

Let me know if you have any specific questions. I would be happy to answer them.

Re: How to Add a Change Order in Field Reports

Tue, 27 Apr 2010 23:10:45 GMT

dgz,

You ask a great question! Currently the change orders and change requests are just stored in the hh2 Field Report. It does not actually update these in Timberline. The idea is to give the person who is creating the field report a spot to capture the information in the report for later use.

We appreciate your participation on the forums. I look forward to other discussions with you in the future.

Regards,

4.00.058 Release Notes

Tue, 27 Apr 2010 19:44:24 GMT

(Released April 26th 2010)

• Application Options Defect: Some of the application options are not being persisted and the system would only use the default values of options. This has now been resolved.

Re: How to Add a Change Order in Field Reports

Mon, 26 Apr 2010 15:54:30 GMT

Do the change orders and change requests tie in to Timberline PJ, Or are they just kept in HH2?

4.00.057 Release Notes

Tue, 20 Apr 2010 13:50:57 GMT

(Released April 19th 2010)

• Finalized Activities Defect: It was discovered that after a report has been finalized in Timberline, it is no longer possible to make any additions, changes or deletions to activity information. This is because Timberline posts this data to Job Cost upon finalization. Because of this, hh2 now permanently locks down the Activities tab once a report has been finalized. Un-finalizing the report will not re-enable the Activities.
• Jobless Report Defect: There has been a defect that allowed a user in some scenarios to create a field report with no job selected. This has now been resolved.

• Punch In/Out Defect: Using the web interface "In/Out" punch clock was creating a new punch pair for every punch rather than appending "out" punches to previous "in" punches. This has now been resolved.
• Labor Detail Report Job Grouping: When grouping the Labor Detail Report by jobsite, occasionally time record from other jobsites would appear. This has now been resolved.

4.00.056 Release Notes

Wed, 14 Apr 2010 17:46:15 GMT

(Released April 12th 2010)

• Timberline 9.7 Compatibility: Testing was performed and verified on this build to be compatible with Timberline 9.7.

"Insufficient permissions to view this timecard" Error

Fri, 09 Apr 2010 15:09:04 GMT

Here is what you need to do if the payroll group timecard displays the following message:

"Error Encountered - you do not have sufficient permissions to view this timecard"

Whenever this message is recieved it always means one thing: the user does not have approval path permissions to that payroll group. This is granted in three places and MUST be granted in all places for it to work.

The first place is in their user account under Manage > User Management > Manage Users. Under the User's "Site Roles" they need to be either granted "Remote Payroll - Payroll (Group Manager)" or "Remote Payroll - Payroll (Employee)", whichever is appropriate.

Secondly, if the user is an "Employee" level, then you also need to make sure the hh2 user account for the user is associated to their employee record. You would set this in the User Management interface of the Management Console of your hh2 homepage.

The third place to grant access is under the Payroll Group Setup under Remote Payroll > Payroll Setup > Payroll Groups. Here, under the appropriate payroll group, that user needs to either be specified in either the list of "Group Managers" or the list of "Group Employees". If this user is an employee of the group then that employee's user account under Step #1 must also have an employee record association under the "Payroll" section of the user account in Step #1.

Login Issues and Browser Support

Thu, 08 Apr 2010 14:33:25 GMT

In hh2 Web Services version 4.53 and higher, IE6 and lower will no longer be supported. (All customers will be moved to the 4.53 version in the month of April, 2010). If a person attempts to log into the site in such a case, the browser will not proceed.

UPDATE: Have have temporarily patched IE6 support for existing users of hh2 Remote Payroll, but this remains officially unsupported and will continue to be unsupported in the future.

hh2 Web Services has officially required IE7 or above for several years now. (Microsoft released IE7 in 2006 and IE8 in Mid-2009). If you are still using IE6, please upgrade to IE8. You can do so at the following url: http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

4.00.055 Release Notes

Tue, 06 Apr 2010 22:17:57 GMT

(Released April 6th 2010)

• Login Redirects: When clicking on links in email notifications (e.g. weekly labor detail report notifications), if the user was not already logged in, the redirect would lose information contained in the query string of the URL. This has now been resolved.

• Archived Jobs on Time Approval: The Time Approval interface will now hide archived jobs in the summary list on the right-hand side. As a reminder, jobs are automatically archived in hh2 when the jobs status in Timberline is set to "completed".
• Batch Edit Cert. Class in Grid View: Attempting to batch change certified classes in the payroll grid view was not persisting. This has now been resolved.

4.00.054 Release Notes

Thu, 01 Apr 2010 17:42:53 GMT

(Released March 31st 2010)

• Beta Update: The new hh2 Field Service product for Sage Timberline Enterprise is currently in beta-testing. This release saw the initial syncing functionality between hh2 and Sage Timberline Enterprise. Over the next few weeks, all data classes for hh2 Field Service will be added to the syncing process.

4.00.053 Release Notes

Mon, 22 Mar 2010 20:22:29 GMT

(Released March 22nd 2010)

• BETA-VERSION RELEASE: The NEW hh2 Field Service product for Sage Timberline Enterprise has been beta-released. For the past six months, we here at hh2 have been working feverishly on creating this new service management product to be released alongside Sage Timberline Enterprise this spring. We're happy to report that we have now wrapped up the Beta version of this exciting new product. Features will include:
- Live up-to-date information from the field while providing the technician with live access to important data.
- Efficiently designed interface providing access to all the information technicians need on one convenient screen.
- Instant access to GPS for both technicians and dispatchers.
- Native iPhone and iPad applications for live mobile access.
- Provides a paperless process.
- Synchronizes with hh2 Remote Payroll and hh2 Human Resources.

• End-User License Agreement: From this build on, all users will be required to agree to the End-User License for hh2 Web Services. If a user has not agreed to the EULA, upon login they will be presented with the agreement and required to agree in order to proceed with their login.
• Access Log: Recent code builds had lost the functionality of the security access log under the "Manage" tab due to the new .NET login screen being implemented. The Access Log is now once again populated with user login records.

4.00.050 Release Notes

Mon, 01 Mar 2010 22:25:19 GMT

(Released March 1st 2010)

• User Homepage: Users who have used the house icon at the bottom of the left-hand menu to set their homepage were not being redirected after login to their set page. This has now been resolved.

• My Records Document Download: The notification emails that are sent whenever new documents are uploaded to the Document Library now contain a link that when clicked will take the user directly to a download page (after login, if needed) for that document and display information about the file.

4.00.049 Release Notes

Tue, 23 Feb 2010 20:27:33 GMT

(Released February 22nd 2010)

• Material Decimal Units: The units field for material entries has been changed to allow decimals.

• My Records Employee Issue: The My Records interface was not adequately handling any user who had not been assigned to an employee record. This has now been resolved.

Re: How do you add ID's in the Info Section for Employees

Wed, 17 Feb 2010 22:43:11 GMT

It looks like we just need to update your HR build to the latest version. This issue was tested and fixed in our latest software release.

4.00.048 Release Notes

Tue, 16 Feb 2010 22:26:32 GMT

(Released February 15th 2010)

• Better Password Retrieval: The login screen for hh2 Web Services now features a section for users who have forgotten their login credentials. They can enter their email address (this has to be an email address that is associated with an active user account) and it will send an email to that address containing a link to click for resetting the user's password.
• Change Requests: Accepting employee change requests was not persisting to the employee's record. This has now been resolved.
• Employee Batch Selector: The employee batch selector found on several HR interfaces including training invitations and enterprise certifications was erring when loading its lists. This has now been resolved.

How do you add ID's in the Info Section for Employees

Fri, 12 Feb 2010 15:34:39 GMT

I am trying to enter Identifications, ie: Resident Alien Cards and Driver's License numbers under the Identifications Tab under the Info Tab in an Employee Record. I am repeatedly getting the "Error" message. What am I doing wrong?

4.00.047 Release Notes

Tue, 09 Feb 2010 17:16:38 GMT

(Released February 8th 2010)

• Enrollment Benefit Rates: In the Employee Record benefits enrollment interface, the rates dropdown was not populating. This has now been resolved and HR administrators can change an employee's enrollment from one rate to another without having to archive the existing enrollment and recreate a new one.
• Document Library Types: The document types dropdown at the top of the document library was sorting in order of type creation. This has been changed to sort in order of the type names.

4.00.046 Release Notes

Tue, 02 Feb 2010 16:35:20 GMT

(Released February 2nd 2010)

• Ajax Memory Leak Plugged: When using AJAX in the Remote Payroll system (specifically the timecard), there has always been a memory leak in that every AJAX request (e.g. loading of a timecard, entering time, changing employees, jobsites, approving, etc.) would be kept in the user's RAM. After time, this could slow the user's computer until they refresh the browser page to clear the allocated memory. This has now been resolved and AJAX requests will be purged from memory as soon as they have completed. For users on older machines with under 2 GB of RAM, this should provide a much higher performing experience.

4.00.045 Release Notes

Thu, 28 Jan 2010 19:57:13 GMT

(Released January 28th 2009)

• Prefill Popups: Clicking on the "Prefill" buttons in the Labor and Equipment tabs were erring. This has now been resolved.
• Excel Activity Tab: Activity entries were not rendering correctly and omitting unit production entries in the Excel downloads of reports. This has now been resolved.

• Document Library Email Notifications: There are now two types of email notifications built into the Document Library. When adding a document to an employee's folder, that employee will be emailed with a notification of the new file. Additionally, the document class setup now has a field called "Notification". Here you can enter a distribution list email address so that whenever you add documents to the global library under that class (such as company newsletters), it will send a notification email to that distribution list.

Setting Up The Group System

Thu, 21 Jan 2010 17:52:28 GMT

Steps for Setting up a Payroll Group in hh2 Remote Payroll, This is done under the -> Remote Payroll Tab in the top menu.

1. Create the group in Group Setup (Left Menu ->Payroll Setup)
a. Specify a Name and Description (Create New Group Button)
b. Select the group manager(s)(Move over the Group Manager using the > button)
c. Select the group employee(s)(Select the Employees button)
d. Select the cost codes you want available to the group. Check the box to include all cost codes if you want the group to have access to all the codes. If not, select just the codes that you want the employees to have access to for every job.
e. Select the gl accounts you want available to the group. Check the box to include all gl accounts if you want the group to have access to all the gl accounts. If not, select just the gl accounts you want the employees to have access to.
f. Select the Departments you want available to the group. Check the box to include all Departments if you want the group to have access to all the gl accounts. If not, select just the Departments you want the employees to have access to.
g. Select the Certified Classes you want available to the group. Check the box to include all Certified Classes if you want the group to have access to all the gl accounts. If not, select just the Certified Classes you want the employees to have access to.
2. Setup the Approval Path for the group to determine how the time is to be approved.
a. If the approval path you want for the group is the same as the default group approval path, then you don’t need to do anything.
b. If the approval path you want is different than the default group approval path, then go to the custom group tab and create the new approval path as desired.
3. Setup Pay IDs for the Group
a. Go to the pay id setup tab and then select Pay ID Assignments. If the pay id groups that you want are already assigned to the default Payroll Group then you don’t need to do anything.
b. If the Pay ID Groups you want are different from the Pay ID Groups assigned to the default Payroll Group, then you need to assign the Pay ID Groups to the Payroll Groups in the Custom Group tab.
4. Setup Permissions
a. Make sure that the Users you assigned to be Group Managers have the Payroll Group Manager Role in their Site Roles in User Management.
b. Make sure that the employees you assigned to be Group Employees have the Payroll Employee Role in their Sites Roles in User Mangement if the employees are going to be entering their own time.

Re: Payroll Group Time Entry

Thu, 21 Jan 2010 17:41:52 GMT

Pay id's need to be associated to either the Jobsite System or Group System depending on which time entry method you use in the system.

To associate pay id's to a payroll group, this is done under the top Remote Payroll tab and in the left menu Payroll Setup. Select Pay Ids. You will see a tab called Pay ID Assignments. Here you can select Custom Group and pull your payroll group from the drop down menu and associate the Pay ID group/set with your employee payroll group.

Once the pay id group is assigned to your employee group, pay ids will become available in the pay id drop down menu in the timecard.

Regards,

4.00.044 Release Notes

Wed, 20 Jan 2010 18:06:55 GMT

(Released January 20th 2009)

• Updating Visitors: Updating the contact on existing visitor records was failing. This has now been resolved.

• Updating Documents: Updating existing documents in the Document Library or Employee Records was failing on some of the fields. This has now been resolved.
• Updating Safety Meeting Assignments: Updating existing safety meeting assignment records was failing. This has now been resolved.

4.00.043 Release Notes

Wed, 13 Jan 2010 21:11:03 GMT

(Released January 13th 2009)

• Required Custom Questions: When using the custom questions section of hh2 Field Reports, if a select drop down is marked as "required" it will be blank on a new record, thus requiring a user to select an option. Before, it simply defaulted to the first answer in the list.

• Enforce Secure (SSL) Connection: There is now an application setting (under the "Manage" tab to "Force SSL Connection. This will automatically make all users have a secure "http" connection when using hh2 Web Services.

4.00.042 Release Notes

Mon, 04 Jan 2010 22:56:29 GMT

(Released January 4th 2009)

Note: 4.00.040 and 4.00.041 were released during the holidays, but they did not contain any end-user functionality.

• Secure (SSL) Now Available: All users on 4.00.042 or later can now access hh2 Human Resources (as well as all other hh2 Web Services modules) via a secure SSL connection. This can be accessed by simply replacing the “http” in your browser URL with “https”. Temporarily for the next several sprints, a security warning will appear in Internet Explorer regarding the security certificate but clicking “Allow” will initiate a secure web connection.

• TimePilot iButton Alpha Testing Complete: We have now finished our alpha QA tests of our integration with TimePilot iButtons for punch clock functionality. For more information on using these devices, please visit http://www.timepilot.com

4.00.039 Release Notes

Mon, 14 Dec 2009 21:56:42 GMT

(Released December 14th 2009)

• Accruals Development Begun: This past week saw the beginning of accruals support for hh2 Human Resources. The groundwork was laid for setting up the incrementing and decrementing relationships between Pay IDs. Development on this feature will be continuing throughout December and into January.

• TimePilot iButton Integration: We have now finished developing our integration with TimePilot iButtons for punch clock functionality. QA has now begun and this feature will be beta released in the coming week. For more information on using these devices, please visit http://www.timepilot.com

4.00.038 Release Notes

Mon, 07 Dec 2009 21:01:28 GMT

(Released December 7th 2009)

• Subcontractor Trade PDF Defect: When assigning a trade to a subcontractor entry, the trade would not render in the PDF reports. This has now been resolved.

• Archived Benefits Defects: When archiving a benefit that currently has enrollments, it would cause the employee enrollments interface to err. This has now been resolved. Enrollments will no longer be shown in the list for benefits or rates that have been archived.

Payroll Group Time Entry

Fri, 04 Dec 2009 13:16:18 GMT

I went in to enter Indirect time for several employees, but I can't because the system says: "No pay ID's are set up for this payroll group". How do I get this resolved? Do I need to add them to a different payroll group or assign codes to the group that they are in? If so, Where and how do I do this?

4.00.037 Release Notes

Mon, 30 Nov 2009 18:00:09 GMT

(Released November 30th 2009)

• Subcontractor Trade Defect: When assigning a trade to a subcontractor entry, the trade would not render in the entry list. This has now been resolved.

• Paystubs Defects: The PDF paystubs ran into some real-world problems in the last build (4.00.036) that didn’t show up during development. The issues have now been resolved. Any company using PDF paystubs should not use versions 4.00.032 through 4.00.036.

• Prefill & Copy Departments Defect: When using the Prefill button on the timecard, if time was coded to either departments or unspecified time, it would not copy over correctly. This has now been resolved.

4.00.036 Release Notes

Mon, 23 Nov 2009 22:24:45 GMT

(Released November 23rd 2009)

• Employee Evaluation Excel Defect: Attempting to download an employee evaluation as an excel file was sometimes erring. This has now been resolved.

• Signature PDF Approval Text: On the PDF Signature report from the hh2 Desktop Client, the approval text that displays when an employee signs his name will now also print in the header of the PDF Signature report. This is set by going into the Remote Payroll application settings and setting the value for the “Approval Confirmation” option under the “Timecard” category.

4.00.035 Release Notes

Mon, 16 Nov 2009 18:24:08 GMT

(Released November 16th 2009)

• Payroll Tab Order: The Payroll tab now lists the employees ordered by employee name rather than time of entry.
• Subcontractor Trades Defect: The trade dropdown on the subcontractors tab was not syncing and rendering the trades as imported from Timberline. This has now been resolved.

• Accruals on Paystubs The PDF paystubs will now display up to two accrual Pay IDs (such as sick and vacation). For this initial release, we will need to set those Pay IDs for you, but a future release (approximately January) will include a new user interface to manage accruals yourself as well as report on totals from Employee Records, My Records, and the Jobsite/Crew Dashboards.
• And/Or Search of Employment Applicant Classifications The Employment Center search now allows specifying whether you want to search classifications on an “and” basis or an “or” basis.
• Employee Evaluation Delete Defect: Attempting to delete an existing evaluation on the Employee Record interface was erring. This has now been resolved.

• Signature PDF Issues: On the PDF Signature report from the hh2 Desktop Client, the Pay IDs will now show the hh2 Remote Payroll abbreviations (if any). Also the “Context” area will read, “All Employee Time” if the signature was made for all jobsites and groups.

Remote Payroll PDF Timecard

Wed, 11 Nov 2009 16:41:56 GMT

To create a print out of your employee time, follow the steps provided below:

First select the PDF Timecard Option in the left column menu of Time Entry.
Select the Date Range in the PDF option at the top left of the PDF timecard Menu
Make sure a check is put in the box next to the name of the employee you want to view time for.
Click on the Generate PDF Report Button to run the report and either open or save it to your computer.

Other filter options can be used in the filter menu of the report. Some of these basic timecard options include adding the timecard comments to the report as well adding employee signature area to the bottom of the report.

4.00.034 Release Notes

Mon, 09 Nov 2009 14:39:40 GMT

(Released November 9th, 2009)
hh2 is currently developing a completely new Web Services product to offer alongside Field Reports, Human Resources, and Remote Payroll. We can’t say much more than that but that’s why this week’s release is so light.

With the end of the year now in sight, we are aiming to have both the new version of Remote Payroll (Basic) in pre-release come January as well as a pre-release of our new Web Services product.

Also, if you are at Sage Summit this week, be sure to check out our booth (#810) for a demonstration of our new iPhone Timecard application for remote time entry!

• Defect: Attachments Tab Updates In recent builds, when changing the Title or Notes fields on an existing attachment entry, the save failed. This has now been fixed.

• Defect: Document Library Uploads In recent builds, when attempting to upload files to the HR Document Library, the save failed. This has now been fixed.

Creating a new Export Time Format View

Thu, 05 Nov 2009 16:19:45 GMT

In hh2 Remote Payroll, an additional Export Time View can be created. This view can be used in addition to the standard view that is used by your company for each of your payroll exports.

To create an additional view, go into Remote Payroll Tab, Payroll Setup from the left menu and select Data Format. Inside data formats, select the Add button and create the name of the new export view. Afterwards select EDIT on the new export view and select the various fields you want to export from the system.

The new view can be used in either the Export Time area or Data Dump feature in the Payroll Manager tab. You simply select the export view you want to use from the export view drop down menu.

Re: Uploading Employee Photos into Remote Payroll

Thu, 05 Nov 2009 16:13:02 GMT

You are more than welcome :D

Re: Uploading Employee Photos into Remote Payroll

Wed, 04 Nov 2009 16:13:35 GMT

thanks for sharing it with us :)

4.00.033 Release Notes

Mon, 02 Nov 2009 20:36:23 GMT

(Released November 2nd, 2009)
This latest release saw ongoing development of a new feature for the current version of hh2 Remote Payroll called iButtons which are an offline punch in/out solution offered by http://www.timepilot.com. We have become an authorized dealer for the TimePilot devices and will be supporting integration with them in the upcoming weeks. If you are interested in adopting these devices for your company, please contact our sales team.

• Safety Meeting PDF The PDF print-off for holding safety meetings has now been completed and can be accessed from the Safety tab of the Jobsite and Crew Dashboards in HR.
• Attendance Added to Manpower Report The Manpower report in HR now features three more columns to report totals on tardiness, excused absences, and unexcused absences for the employees.

• Certified Class on Signatures PDF The Signatures PDF report that is part of the hh2 Desktop Client has been upgraded to include certified classes.

4.00.032 Release Notes

Mon, 26 Oct 2009 19:41:39 GMT

(Released October 26th, 2009)
This latest release saw a lot of progress on the new .NET rebuild of the Remote Payroll product. In addition to this, there was a large push to resolve many of the known issues still outstanding in previous builds. Because of this, all items have been retroactively deployed to the 4.00.031 build as well. It is our intention to move all clients to that 4.31 build in the near future.

Also, don’t forget to follow us on Twitter at http://twitter.com/hh2WebServices to get updates including development of our new Remote Payroll iPhone app.
________________________________________
• Session Issue In the 4.00.031 build, If a user was in the Remote Payroll module, the “Logout” link would not display. This was related to a user session compatibility issue between the new .NET code base of hh2 Web Services and the classic asp code base of Remote Payroll. This has now been resolved.
• Homepage Issue In the 4.00.031 build, the user homepage redirect was not being followed due to the session issue listed above.
• Home Tab Issue In recent builds, the “Home” tab on the top menu of hh2 Web Services was not showing in the .NET modules. This has now been resolved.
• Popup Box Issue On smaller monitors, sometimes opening a popup box would jitter the browser window if the popup box was partially off screen. This has now been resolved.

• Code Descriptions in Payroll Tab The new Payroll tab was only showing the Timberline IDs to preserve space. The request to have this also display the description was made and added to both the Payroll tab as well as the Payroll data in the PDF and XLS version.
• Pay ID Codes in Payroll Tab The new Payroll tab of Field Reports was only returning the hh2 Web Services “Abbreviation” for a Pay ID. The functionality has been added to default to the Timberline code if no abbreviation has been added.
• Defect: Custom Questions PDF If the answer to a select dropdown in the custom questions tab was changed, the PDF printout of that field report would sometimes fail. This has now been resolved.
• Defect: Payroll Tab Not Displaying All Records It was discovered that the new payroll tab in Field Reports was only reporting current and un-exported time. This was fixed so that exported time will also be returned.
• Defect: Custom Question Changes Not Shown in PDF There was an issue whereby if changes were made to a custom question answer, the PDF was not reflecting the new value and was only showing the original answer. This has now been resolved.
• Defect: Materials Creating a materials record was erring in builds 4.00.027 or later. This has now been resolved.
• Defect: Report Browser XLS Button The Excel button in the enterprise Report Browser interface was not working correctly. This has now been resolved.
• Defect: CM Selectors In the 4.00.031 build, the contact and company selectors in Field Reports were saving correctly, but not displaying the name in the box after making the selection. This has now been resolved.

• Separate Start/End Date Selectors on Employee Paystubs The “Paystubs” tab of Employee Records and My Documents has had its date range selector broken out into a start and end date selector allowing for easier entry of the dates desired. It also indirectly resolves a common issue that has persisted where sometimes selecting a date range threw a JavaScript error in the browser.
• Defect: Paystubs PDF In the 4.00.031 release, the PDF paystubs were erring when rendering. This has now been resolved.
• Defect: Employment Applicant Attachments The system was erring when attempting to upload an attachment to an applicant’s record.
• Defect: Employee Occupation In the previous build, the “Occupation” field wasn’t committing to the database. While that was resolved, the interface wasn’t returning the value in future instances. This has now been resolved.
• Defect: Applicant Rolodex The rolodex above the applicant list in Employment Center was not working correctly for systems with over 500 applicants. This has now been resolved.
• Defect: Safety Lesson Attachments The safety lesson setup was erring when attempting to upload attachments. This has now been resolved.
• Defect: Employee Certification Creating a new certification record in Employee Records was erring out in recent builds. This has now been resolved.
• Defect: Photo Uploads Some of the file uploads in recent builds were having issues. They have now been replaced with a new control.

• Legal Agreement for Signatures On the hh2 Desktop Client’s signature interface, a custom option has been added to allow users to specify legal text (ex: “By signing this, I acknowledge that”) that will be displayed on the screen when an employee signs his name.
• Defect: Desktop Client UTC Offset On the hh2 Desktop Client’s punch clock, if the device lost its network connectivity, the application would lose its time zone and upon export to hh2 Web Services would apply the wrong UTC offset. This has now been resolved and all times stored in the database are stored as local time values, regardless of the time zone they originated.
• If you would like to try the hh2 Desktop Client for offline solutions, you can download the install at http://new.dbi.hh2.com/Downloads/PunchClock.zip

hh2 Field Reports User Manual

Mon, 05 Oct 2009 22:14:26 GMT

Attached is the latest version of hh2 Field Reports User Manual

hh2 Human Resources Implementation Guide

Mon, 05 Oct 2009 22:12:10 GMT

Attached is the latest hh2 Human Resources Implementation Guide.

hh2 Sync Client User Manual

Mon, 05 Oct 2009 22:08:03 GMT

Attached is the latest hh2 Sync Client User Manual.

The sync tool install can be downloaded from the following url:
http://new.dbi.hh2.com/downloads/clientsetup.msi

4.00.031 Release Notes

Mon, 05 Oct 2009 21:35:01 GMT

(Released September25th, 2009)

• Safety Meetings Beta Release The first beta release for the Safety Meetings module of HR has been rolled out. This module includes:

• Creating safety lesson curriculum.

• Scheduling safety lessons to be held by jobsite, crew, or all.

• Printing off PDF copies of the lesson curriculum and meeting items.

• Logging meetings held including comments, attendance, tasks, translators present, and attachments.

• Viewing meeting history at a jobsite, crew, or enterprise level.

• Separate Start/End Date Selectors on Employee History The “History” tab of Employee Records has had it/s date range selector broken out into a start and end date selector allowing for easier entry of the dates desired.

• Defect: Employee Occupation Changing the Occupation field on the Information tab of Employee Records was not saving to the database. This has now been resolved.

• Mouse-over Tips The yellow dialogue-bubble mouse-over tips and labels have been retired and now just use the built-in mouse-over labels of the browser being used. This was to allow for cross browser compatibility.

• Payroll Tab A new tab is now available on the Field Reports interface called “Payroll”. This provides a quick look at the data currently in the Remote Payroll system for the currently viewed jobsite and day. This data has also been integrated into the PDF and XLS downloads for Field reports.

• “Author” in XLS A new column has been added to the XLS download of Field Reports showing the last user to work on that report.

• Mouse-over Tips The yellow dialogue-bubble mouse-over tips and labels have been retired and now just use the built-in mouse-over labels of the browser being used. This was to allow for cross browser compatibility.

• Option to Disable Default Code For some companies with large amounts of cost codes and payroll data, the default cost code that is selected on the “Edit Timecard” interface can be problematic in regards to performance. A new application option has been added to the Payroll Setup to allow them to disable this feature and simply requiring a user to always select what code they are adding rather than having the most used code auto-selected.

• Defect: Copy Time with Cert. Class When using the “Copy Time” button in builds 4.00.024 and later, when also selecting to copy codes to the destination timecard, it was neglecting to copy over certified class settings to the codes. This has now been resolved.

• Defect: Login Loop Some users on later builds were experiencing issues when logging in if they had their user homepage set to a page in Remote Payroll. This has now been resolved.

[Last edited on Monday September 28th, 2009 at 11:19 AM]

4.00.030 Release Notes

Mon, 05 Oct 2009 21:16:58 GMT

(Released September 1st, 2009)

This release was a “strategic” release which saw its focus on continuing to develop the new .NET rebuild of hh2 Remote Payroll. There were however a fair number of defect fixes which were prioritized and inserted into this release.

• Equipment Prefill Cost Codes The recently added feature allowing users to specify a whitelist of cost codes to only prefill equipment time for has been upgraded to a limitless textarea field. This will support clients who require entering in a large list of codes.

• Defect: Calendar Showing Unfinalized Reports In the monthly calendar view of the Field Report header, days would show as having unfinalized reports if there were unfinalized reports for that day on any jobsite. This has been resolved to only reflect the currently selected jobsite.

• Defect: State/Country/Contact Selectors In hh2 Human Resources versions 4.00.027 to 4.00.029, the state, country, and contact selectors on the Employee Info tab of Employee Records were not functioning properly. This has now been resolved.

• Defect: “Enroll” Button of Enterprise Benefits The “Enroll” button that appears for eligible employees in Enterprise Benefits was not properly redirecting to the Employee Record page and Benefits tab, prefilled with the selected benefit. This has now been resolved.

• Defect: Syncing Jobsite Employees in the hh2 Desktop Client In the hh2 Desktop Client, payroll group employees were syncing correctly, but jobsite employees were not. This issue has now been resolved.

• Defect: Signature Pad PDF Report in the hh2 Desktop Client The PDF report that lists employee signatures gathered using the hh2 Desktop Client was not handling the payroll group filter properly. This has now been resolved.

• Defect: Adding Certified Classes to Timecards In the latest version numbers of hh2 Remote Payroll, when a payroll manager attempted to add certified classes to an employee’s timecard, it would add the associated job cost or general ledger but miss the certified class. This has now been resolved.

[Last edited on Wednesday September 2nd, 2009 at 11:57 AM]

4.00.029 Release Notes

Mon, 05 Oct 2009 21:16:30 GMT

Released August 21st, 2009)

• On-Going Development: Safety Meetings The new Safety aspect of Human Resources is continuing to be developed. This release saw the initial development of the Safety Meeting interfaces which will include scheduling safety lessons to be held on jobsites as the Jobsite and Crew Dashboard interfaces to record safety meetings held. The beta release of this section of Human Resources should be available in the next few months.

• Defect: Adding Cost Codes to Equipment Timecards In the situation where a payroll group had its code configuration to allow “All Job Cost Codes” or “All GL Accounts”, Equipment timecards were not reflecting the allowance when adding codes to the card. This was because the “All Codes” functionality of payroll group access was a feature added after equipment time had already been built. The equipment time module has now been updated to reflect this configuration.

• Defect: Pay ID Group Default The select dropdown at the top of the timecards for Pay ID Group was no remembering its last selection and would reset to the first group in the list every time the timecard was loaded. This has been resolved and the Pay ID Group dropdown will now remember its last used setting.

• Labor Prefill Pay IDs Due to the engineering of Field Reports by Timberline, the prefill button on the labor tab was only considering time coded to the “Regular” or “Overtime” Pay IDs. If no time had been entered to either Pay ID (such as all vacation time for the week being entered) the prefill would not pull anything. This functionality has been improved to prefill all time into the notes for the labor entry but then leave the “Regular” and “Overtime” values at zero.

• Labor Employee Selector The Employee Selector on the Labor tab has been updated to a newer version of the employee select control which allows the “All Employees” option for clients who do not use Remote Payroll or Human Resources to assign employees to jobsites.

• Defect: Jobsite Contacts The Job Assignments interface of Contact Management was not refreshing the display when changing to a different jobsite. This has now been resolved. These assignments are what determine what companies (subs) show up in the Field Reports Company selectors.

[Last edited on Tuesday August 25th, 2009 at 6:51 AM]

4.00.028 Release Notes

Mon, 05 Oct 2009 21:15:56 GMT

Released August 12th, 2009)

In an effort to balance priorities between long-term and short-term needs of our customers, DBI has implemented an alternating release schedule between “strategic” and “tactical” releases. This week’s “strategic” release focused on new development of the Remote Payroll rebuild. As such, the number of notes on these “strategic” sprints will be light, but we will include information to let everyone know what progress is being made.

• Defect: Date Range Selector The date range selector popup was occasionally failing due to an intermittent JavaScript error. This has been resolved.

• Ongoing Remote Payroll .NET Development The .NET rebuild of the Remote Payroll product has continued during this past release. The prototype now has a completed database model, a business tier is well underway, and the majority of the Remote Payroll setup interfaces have been completed. These setups will allow online access to adding, editing, and deleting all “codes” in the Timberline database (which feature two-way syncing of changes back to the Timberline database). “Codes” refers to all jobs, extras, job costs, equipment, equipment costs, general ledger accounts, departments, certified classes, shifts, unions, union locals, union classes, and Pay IDs.

[Last edited on Tuesday August 25th, 2009 at 6:48 AM]

4.00.027 Release Notes

Mon, 05 Oct 2009 21:15:28 GMT

(Released August 5th, 2009)

• Safety Curriculum A new Safety Curriculum system and setup has been created. The first stage of this new feature contains the management interface to create safety lessons, list discussion points for the lesson, and upload attachments with captions. All aspects of the new system also feature multi-lingual support.

• Timberline Year-To-Date Import hh2 has now added year-to-date totals to the Sync Tool. This is the first step in building formal support for accrual time (vacation/sick/etc.) into the Remote Payroll and Human Resources modules.

• Defect: Global Documents in Job/Crew Dash Files marked as “global” in the Document Library of Human Resources were not showing on the jobsite and crew dashboards. This has now been resolved.

• Subcontractor Trades Normalized Subcontractor Trades have now been added to the hh2 Sync Tool and the “Trade” field on the Subcontractors tab of Field Reports has been changed from a text box to a select dropdown with a list of all the Timberline sub trades. This will then properly sync back into Timberline and appear on their Field Reports data.

• Defect: Changing Custom Tab Possible Answers When changing the possible answers for Custom Tab questions in field reports, the system will now archive the original answer and create a new answer with the updated value. This will allow historical data to be preserved on prior reports.

[Last edited on Thursday August 6th, 2009 at 8:08 PM]

4.00.026 Release Notes

Mon, 05 Oct 2009 21:14:45 GMT

(Released July 23rd, 2009)

• Enrolling Eligible Benefits In the benefit eligibility tab of Employee Records, when clicking the “Enroll” button, the interface will redirect to the enrollment interface and automatically pre-populate with all the necessary information.

• Document Class Info In the Documents tab of Employee Records, the list of documents will now display the document class directly in the list instead of having to select the entry to see it.

• Employee Title & Occupation The Timberline fields of Title and Occupation have now been incorporated into the Employee Records.

• Canadian Regulations To be in accordance with Canadian HR regulations, there is now an application option in HR allowing a company to remove the Gender and Ethnicity fields from Employee Records.

• Enterprise Pay Primary Classification Filter The Enterprise Pay interface now has an additional filter to only include employee’s primary classification. This prevents the possibility of the calculations being skewed.

• Default Employee Record Tabs The default setting for which Employee Records tabs are used has been changed to include all of them.

• PDF Signatures Report The PDF report to print off all employee signatures uploaded from the hh2 Desktop Client’s signature pad has been beta released.

• Equipment Prefill Cost Codes A new application option has been added that will allow a company to specify a list (separated by commas) of specific cost codes that will then be used as a limit of which units the Equipment Prefill from Remote Payroll pulls from.

• Defect: Updating Subcontractors Changing the company of an existing Subcontractor entry was not saving. This has now been resolved.

[Last edited on Tuesday July 28th, 2009 at 1:42 PM]

4.00.025 Release Notes

Mon, 05 Oct 2009 19:49:48 GMT

Released July 10th, 2009)

• Offline Windows Desktop Client Beta Released hh2 Remote Payroll now offers a beta release windows desktop client that provides offline functionality for punch in/out timekeeping. The desktop client then syncs all data back to the online Remote Payroll database when an internet connection is available. Future functionality of this tool will provide for regular timecard entry as well.

• Equipment ID in Export The Equipment Description field in the export file was displaying both the id of the equipment and the description. Since the equipment ID is also shown in another column this was redundant and taking up extra space, so it was been removed and only the description will display in the description column.

• Defect: Syncing Subcontractors The Timberline sync of Field Reports was not grabbing the Trade and Notes fields. This has now been fixed.

• Defect: Archived Custom Tabs Showing Custom tabs that had been archived were still showing up in the interface. This has now been fixed.

[Last edited on Tuesday July 28th, 2009 at 1:42 PM]

4.00.024 Release Notes

Mon, 05 Oct 2009 19:48:59 GMT

Released June 24th, 2009)

• Field Report Browser Author Filter A filter labeled “Edited By” that will bring up all field reports that were contributed to by the specified hh2 Web Services user.

• Field Report Browser PDF The results of the Field Report Enterprise Browser can now be downloaded as a PDF report for printing. This can be accessed via the PDF icon in the upper-right corner of the Field Report Enterprise Browser interface.

• Defect: Updating Field Report Subcontractors The most recent versions of Field Reports was not updating changes made to existing subcontractor records. This has now been fixed.

• Contact/Employee Association In order to maintain some of the Timberline database relations in the hh2 system, an association is now shown between employee records in HR and contact records in CM. The hh2 sync tool will import these relationships into hh2 automatically but they also can be set manually under the “Employee Information” tab of HR Employee Records or in the Contact Management Address book.

• Employee Certification Attachments The “Certifications” tab under Employee Records in HR now contains an attachment field for uploading scans of documents relating to that specific certification.

• Punch In/Out Separation The punch clock entries on the hh2 Remote Payroll timecard now allows manually specifying whether a new punch is an “In” punch or an “out” punch.

• Defect: Unit-Specific Comments The unit-specific comments in hh2 Remote Payroll were not saving when being created at the payroll manager level. This has now been fixed.

• Defect: “All Groups” Approval List Not Limiting The list of employees shown on the approval screen in hh2 Remote Payroll was not being limited to only the users groups. This has now been fixed.

• Defect: Payroll Manager Promoting Time In hh2 Web Services versions 4.00.022 and above, clicking the “Promote Time” button at the payroll manager level was not promoting the time. This has now been fixed.

[Last edited on Wednesday June 24th, 2009 at 3:18 PM]

4.00.023 Release Notes

Mon, 05 Oct 2009 19:48:31 GMT

(released June 12th, 2009)

• Redesigned Homepage The homepage of hh2 Web Services has been redesigned to prominently feature the new hh2 RSS feeds and display the release notes for the most recent version as well as inform the user what version they are currently on.

• Company Logos in .Net System The company logos will now appear in the upper-left corner when in Field Reports or HR.

• HR Lecture Invitations The invitation component to the upcoming HR Lecture application has been released for beta testing. This application will allow creating lectures and schedule sessions for any sort of HR meetings, trainings, etc. The invitation component lets users specify which employees in the company can attend and email them a registration link to confirm and to select from choices of session times available (if applicable).

• Defect Fixed: HR Security Group Employees The interface to select which employees belong to an HR security group was only displaying non-archived employees. For employees who had been terminated prior to a company’s using the hh2 HR product, terminated employees would not display in order to process rehires.

• Defect Fixed: Employee Select in FR Events The Employee selector in the Events tab of Field Reports had not been working in recently released versions.

• Defect Fixed: Homepage Setting in .Net Modules The “Set as My Homepage” icon at the bottom of the side menus had not yet been implemented in the .Net modules of Field Reports and HR. This has now been activated.

• Defect Fixed: Weather Tab as Default in FR In Field Reports, the weather tab was always the default tab to load when creating new reports, even when the weather section had been disabled in the settings. This has been fixed and Field Reports will load the first enabled tab available by default instead.

04.00.022 Release Notes

Mon, 05 Oct 2009 19:48:03 GMT

Release 4.00.022

(released May 13th, 2009)

• Expired Enrollments The Employee enrollments section of HR Employee Records has been divided into two tabs: “Current Enrollments” and “Expired Enrollments”

• Employee Pay Stubs A new tab has been added to the employee pay section of HR Employee Records allowing HR managers to view and print PDF paystubs for employees.

• Employee Pay Current/Past The employee pay section of HR Employee Records has been divided into two separate tabs for “Current Pay Records” and “Past Pay Records”

• CM Jobsite Assignment The company job assignment list in CM wasn’t saving after making selections. This issue has now been resolved.

4.00.021 Release Notes

Mon, 05 Oct 2009 19:47:33 GMT

Release 4.00.021

(released April 27, 2009)

• The Copy button on the timecard will now also allow the codes to remain on the time card after any hours are deleted.
• Batch Timecard Setup was experiencing issues with cost codes. This has been resolved.

• HR Enterprise Salary was not filtering correctly based on HR access. This has been resolved.

• A number of defects found in Contact Management have been resolved.
• Syncing CM Locations will inter-relate with parent companies through associated contacts
• Employees, Contacts and hh2 Web Users are now all associated as a function of the sync tool. This allows the "created by" column as well as the labor employees in Field Reports to properly associate when pushed into Timberline.

hh2 Code Release Notes: 4.00.020

Mon, 05 Oct 2009 19:47:03 GMT

• WAP-Compliant Punch In/Out. Any WAP-compliant cell phone (this should include any cell phone with a web browser) can now perform basic punch in/out. The Wap version of the sites can be reached by going to ex: http://yourcompany.hh2.com/m but eventually when our development team gets the .mobi extensions setup on the servers, companies can use ex: http://yourcompany.hh2.mobi
Over the current quarter,when we find the time we will add support for basic time entry as well, much like the desktop client that is currently available.

• Defect: When creating a new field report, only the appropriate custom tabs for the selected report type will be displayed.

Defect: When opening the unit-specific popup on timecards, the union local list will be appropriately filtered based on the union

4.00.019 Release Notes

Mon, 05 Oct 2009 19:46:30 GMT

Release 4.00.019

(released March 30, 2009)

• New Module: Accounts Payable

o The Credit Card Transaction Coding interface has been completed. Major feature upgrades to this are:

• Coding Defaults This button in the top left corner of the transaction list allows you to specify a default Job/Job Cost Code/GL Account/Equipment/Equipment Cost Code. After setting these, when coding a distribution, as soon as you select what code type you want “JC/GL/EC” it will automatically apply the default and save. The user can always change it after the save to something else if they want.

• Approval Paths This feature is incredibly complex and far beyond even the complexity of Remote Payroll’s system. So, I’ll let Devon explain this. The actual approval functionality will not be supported in this prototype release, but approving a transaction will visually disappear from the interface at least when the final post-QA release of this build is made).

• Additional Info/Receipts Each transaction (when expanded by clicking on it) has an “Info” button which will open a popup and allow a user to upload a scanned receipt, enter transaction-level comments, or fill out one of three available custom text fields.

• Memorization/Prefill When a transaction is expanded, a button called “Memorize” is available. This will save the distribution jobs/codes/accounts and proportionate dollar amounts so that in the future, by clicking on the “Prefill” button in the top right corner of the transaction list, all uncoded transactions for the same merchant will have the same splitting/coding/and amount ratios applied and saved.

• Transaction Search This tab allows a user to search for transactions based on various filters and keywords searches.

• On-Demand Transaction List The list of transactions in the UI will only load the first 20 records. After that as the user scrolls down, the scrollbar will momentarily turn yellow as it loads another 20 records and appends them to the bottom and so forth.

• On-Demand Selectors Job, Cost Code, GL Account selectors have all been rebuilt with on-demand scrolling. This means it doesn’t matter if a company has 60,000 active GL accounts, the selector will only popup with the first 50 and then load more as the user scrolls down. Eventually they will learn to just use the keyword search. In addition, the search box has been added to the top of the popup so that you can search from both the original selector box in the interface or directly in the popup. This also allows you to change a keyword search after the popup has opened. NOTE: Job groups have been eliminated at this point. Since very few clients actually use job grouping, and with the added searchability and on-demand scrolling of the new job selectors, we are going to try it without grouping to see if we can get away with it. ALSO the new job selector in AP has advanced searching functionality. To search for a job/extra combination, a user would specify the following context “J: 001.212 E: 008” The “J:” and “E:” syntax tells the search the keyword following it is just to search jobs with or just to search extras with. (this aspect is not completely finished but will be by the final post-QA release of this build)

4.00.018 Release notes.

Mon, 05 Oct 2009 19:46:01 GMT

Release 4.00.018

(released March 20, 2009)

• New Module: Contact Management

o Address Book. This interface allows a user to navigate and manage companies, contacts, and locations to/from their Timberline address book. This offers several filters to search on as well. (Please note that as of right now, all contacts/companies are considered “Active” in hh2 while we work out a syncing issue with Timberline’s address book. This should be resolved next week or so. When resolved, ONLY active companies/contacts will appear in Contact or Company selectors in FR and elsewhere. However, all will still be accessible in the Address Book via the “Status” filter, and users and activate or deactivate companies and contacts directly in hh2.)

o Job Assignments (a.k.a. Sublists). This interface allows users to assign what companies/contacts are involved with specific jobs. These lists determine who shows up in the “Included List” of Company and Contact selectors in Field Reports.

• Field Report Permissions. Access to RFI, Submittals, and Job Cost reports have been separated into individual functions for customization. By default, standard FR roles will STILL include these. If a client wants to limit the functionality, they will need to create custom FR roles. (the defect with editing custom roles has also been fixed).

• Punch Time Reconciliation Warnings. This is a feature that is OFF by default but can be activated in the Remote Payroll application global settings. When enabled, if the total amount of coded hours for an employee is different from the number of punched hours, the total box for the day will be highlighted.

• Field Reports Batch “All Report Types”. An choice was added in the Field Report Batch report to print a PDF/XLS of all report types rather than having to specify one.

• Benefit Enrollment Archive Choice. When clicking on the “X” button to archive a benefit enrollment in HR Employee Records, a prompt will appear asking if you want to deactivate fringes and deductions in Timberline or ignore it. What this means is that if a user selects deactivate, it will set the “Auto” field of all fringe and deduction records for that enrollment to false, set the expiration date to today, and sync back to Timberline. If the user chooses to “ignore” then it simply archives the enrollment in the hh2 system without any syncing activity to Timberline. In effect, this indicates that the user does not wish to manage this enrollment in hh2 but will only manage it in Timberline.

hh2 iPhone App in the Works

Mon, 05 Oct 2009 19:43:56 GMT

hh2 has been actively working on a new iPhone app for Remote Payroll. The new app will be available shortly for purchase and enable clients to enter time remotely using their iPhones.

We will continue to keep you posted on this exciting news as we get closer to the release of the new application.

hh2 Implementing SSL

Mon, 05 Oct 2009 19:43:35 GMT

At hh2 we take web security very seriously and have taken the necessary steps to ensure all of our clients that their company data is safe online.

hh2 is in the process of implementing SSL Security on all of its web servers. The additional security will go into effect shortly.

We appreciate your business and feedback.

Regards,

FREE hh2 Quarterly Trainings!

Mon, 05 Oct 2009 19:43:16 GMT

After some recent discussion within Client Services, we have decided to offer a FREE quarterly training to all of our clients.

The way this will work is through a sign up process. Once signed up for the training session, you will be granted the webinar information for the free online training.

The trainings will vary each quarter and be kept to a timeframe of 1 hour. We hope by offering once a quarter training sessions will help any of your new employees get up to speed or familiar with the various topics of discussion.

If you have any questions please let us know. Be on the look out for this next quarters free training session. Dates will be posted shortly!

Regards,

Annual Customer Surveys

Mon, 05 Oct 2009 19:42:42 GMT

Recently you may have noticed the annual customer survey that has been sent out by our marketing department. If you have not yet received the survey via email, be on the look out!

We want to encourage all of our hh2 customers to take a moment and offer any feedback regarding hh2 Web Services. The response's we receive from you will help us improve our product and place priority in various areas of software development. In fact it has been your feedback over the years that has helped make hh2 Web Services the leader in web based construction services.

Thank you for your time! We appreciate your business and want to continue provding you with the best product and service!

Regards,

hh2 Field Reports New Feature - PDF Custom Tabs

Mon, 05 Oct 2009 19:42:20 GMT

We are excited to announce a new feature that will allow our hh2 Field Report users the ability to run a PDF report on any of the Custom Tabs that have been created in Field Reports.

Previously, Custom Tabs were not reported when clicking on the PDF option.

As we move forward, we hope that these type of software enhancements will benefit your company and help continue to make hh2 Field Reports the leader in web based Construction Field Reporting.

Have a great week!

Regards,

hh2 is A Microsoft Certified Gold Partner

Mon, 05 Oct 2009 19:41:40 GMT

This past year Digital Business Integration completed the necessary steps to become a Microsoft Certified Gold Partner. Meeting these requirements effectively demonstrates our software and development positions with core Microsoft technologies. The end result is a better software product and the use of powerful tools that benefit all of our clients.

In the next few days we will be sending out a Microsoft survey to many of you and appreciate your feedback in order to maintain our partnership with Microsoft.

If you have any questions please be sure to let us know.

Regards,

hh2 is Working on the NEw Version of Remote Payroll

Mon, 05 Oct 2009 19:41:04 GMT

The hh2 Development Team has been working on the new version of Remote Payroll that should become available first Quarter of 2010. The new version will include many new features and offer a much more intuitive way to view electronic timecards. Included in the new version is a robust pay ID rule system which many of you have been requesting. Over the next several months I will try and provide more detailed information as we complete several development phases. There is definitely some exciting things in the works! Stay tuned.

Microsoft Explorer Version 8 & hh2 Compatibility

Mon, 05 Oct 2009 19:40:29 GMT

If you have not already downloaded the new Internet Explorer version 8, you may want to do so.

Within IE 8.0 is the option to go into the Tools menu and switch to Compatibility mode. If you are experiencing any kind of display issues with hh2 or other programs, running in the compatability mode will often take care of the issue.

New hh2 iPhone App in the Works!

Mon, 05 Oct 2009 19:39:52 GMT

With the ever growing popularity of the Apple iPhone, hh2 has started the development stage of coding up an iPhone Application for hh2 Remote Payroll. The application will allow you to effectively code and jobcost your time.

This new feature is still in the development stages but we are very excited to announce this new enhancement.

All the more reason ro run out and grab an iPhone. ;)

hh2 Client Surveys Being Sent Out Soon!

Mon, 05 Oct 2009 19:39:23 GMT

We want to throw out a heads up on the hh2 Client Surveys that will be hitting your email inbox's very soon!

hh2 Greatly appreciates your feedback in helping us make our web services better. Enhancement requests, the sales process, implementation experiences are items we really want to have you share with our team.

We look forward to receiving your responses shortly!

New Field Report Videos

Mon, 05 Oct 2009 19:38:46 GMT

We have recently uploaded new videos to the Field Report Module in hh2. To access the short clip flash videos, click on the movie icon at the top left of your hh2 web screen. The movie icon is right next to the "Help" button. This will allow you to access several videos on each area of Field Reports explaining how to create new entries.

Regards,

New Feature Coming Soon: HR Training Courses

Mon, 05 Oct 2009 19:38:18 GMT

The ability to schedule meetings, lectures, courses in HR is coming soon. This new feature will allow your HR staff to effectively plan, invite and track company meetings within your company.

Training will be a new option link in the left column menu of HR. Accessing this area will give you options to add Courses, Lectures, Sessions, and Invitations.

This feature does not have to be turned on by default and will be built into the system for all existing HR customers.

Regards,

Released - Remote Payroll Approval Confirmation

Mon, 05 Oct 2009 19:37:47 GMT

hh2 Web Services releases the new feature, "Approval Confirmation" in Remote Payroll.

The Approval Confirmation feature allows a hh2 Administrator to setup and configure an approval message that can be displayed on the timecard when a user begins the time approval process. A custom message will be displayed asking the user to confirm if they have been injured on the job prior to timecard approval. Once this pop up box has been confirmed the employee can move forward with the approval.

A sample message of how the Approval Confirmation works:

"By approving this time card I confirm that I was not injured on the job, or if I have been injured it has been notated in the comments on the time card."

Click "Yes or No"

This new feature can be setup as an hh2 Administrator by going into the Remote Payroll Tab at the top of the timecard menu, selecting Application Settings from the left menu column, choosing Timecard under global options and typing in your custom Approval Confirmation message.

New Hardware to Support Clock-in-Clock-Out

Mon, 05 Oct 2009 19:37:09 GMT

If your company is looking for a hardware solution for clocking in and out on the job via badge, finger print, etc. hh2 has several solutions that have been developed that will enable hh2 users to badge in and have the time uploaded to Remote Payroll. The total time for an employee can then be collected and job costed by a superintendent or project manager over the job.

If you would like more information regarding the different solutions we provide for job clock, please contact one of our sales represenatives.

Thanks,

Enabling Feature "Employee Other Time"

Mon, 05 Oct 2009 19:36:30 GMT

We have enabled an option under the application settings area of remote payroll for a Group Manager, or Jobsite Level 1 &2 supervisor to see an employees "Total Combined Time" on the bottom right corner of the time card totals. This will grant these managers access to other time that an employee has worked on over various jobs making it easy for their managers on specific jobs to see ALL of their time for the week. This is a nice feature for managers wanting to see how many total hours an employee has worked on various jobs to ensure future overtime is low or cut down to a minimum based on what the employee has worked during the week.

This is an option that is checked in the application settings within remote payroll.

Unit Specific Comments in Remote Payroll

Mon, 05 Oct 2009 19:35:37 GMT

Comments can now be added to each pay id box by turning on the option in the application settings of Remote Payroll. Under global options select the check box indicating "Use Unit Specific Comments". This will turn on the comment boxes that are located under each pay ID box. Comments are imported into the description field in Timberline.

Multiple Jobsite Time Entry View

Mon, 05 Oct 2009 19:35:12 GMT

The ability to view multiple jobs on a timecard when using the Jobsite system has now been made available. This is turned on in the Application Settings of Remote Payroll. The global option is found under the timecard tab.

Any Jobsite Level 1 or 2 permission users that have been assigned multiple jobs can now access multiple jobs on their timecards by choosing from the job drop down menu and selecting the "clear
button. This will then clear the timecard from a previously selected jobsite and show ALL jobsites on one timecard view.

Electronic Clock-In-Clock-Out

Mon, 05 Oct 2009 19:34:41 GMT

We have officially released the electronic clock-in and out feature for Remote Payroll. This is a global option that can be turned out that will allow a manager or employee to click a clock-in button within their timecard. The system will track the total time for each day so that it can be copied down and entered into the timecard. This feature is useful for Superintendants or Foreman when trying to keep track of actuall time worked by an employee. After the time is stopped the total is made available for the manager so that they can copy it over into the employee timecard.

This feature can also be hooked up to a software based punch clock machine and utilized within Remote Payroll.

Labor Detail Report

Mon, 05 Oct 2009 19:34:04 GMT

Recently we released the new "Labor Detail Report" for hh2 Remote Payroll. This can be accessed by going into the Payroll reports menu. The Labor Detail Report will give you the ability to filter payroll time for a given date range, job or payroll group and print out or store the report as an adobe PDF. This report also condenses the report down to show multiple employees on one page vs. a seperate page for each employee's timecard. Using this report is nice because it includes signature lines for signing off on time.

Attached is a screen shot of the labor detail report from our Demo Site.

Welcome to the hh2 Web Services Forum Board!

Mon, 05 Oct 2009 19:33:35 GMT

hh2 Web Serices is pleased to announce the new forums section on hh2.com.

We hope that you will enjoy the hh2 online community and all the features that come with it. Our goal is to offer an online resource for all of our hh2 customers to interactively communicate with one another.

Some of the benefits you will find on the forums are areas to post software enhancement requests, learn about new hh2 features just released, and a section dedicated to technical support and software "how-to's".

Once registered on the board your login username and password will work on all the hh2 forums. If you run into any issues or have questions please let us know so that you can start sharing your thoughts on the forum boards.

Please keep in mind that the hh2 forum board is new and we will continue to customize a few areas to enhance the feel and navigation of the board. If you have any suggestions or thoughts you are welcome to share them in the suggestions area.

Thanks for visiting!

How to Grant HR Admin Privs

Mon, 05 Oct 2009 19:31:59 GMT

To set up a HR manager in the system to view all the employee records, there are number of different settings that need to be checked.

1. In the Manage tab select the "HR Admin" permissions role for the individual.

2. In HR Setup, go into the Security Groups of HR and add the employee as a Group Manager over the HR group.

Enabling these two options in the system will grant the user HR admin privs.

I Can't See An Employee in Employee Records! HELP!

Mon, 05 Oct 2009 19:31:30 GMT

Each time you add a new employee to Timberline and sync them into the HR system, the employee will not be viewable under the employee records until they are moved over in their respective security group.

After doing a sync on new employees, be sure to go into the HR Setup, Security Groups, and Members. You will need to select the HR group and pull over the employee from the available employee list and move them to the Group Members list.

You will now be able to see the employee under the Employee Records area of HR.

How to Disable Employee Record Information Buttons

Mon, 05 Oct 2009 19:30:25 GMT

Under Application Settings in HR is the option to uncheck or check the different information sets that are found under the employee record. If you do not want to view a particular button, uncheck it from the options and it will not be viewable.

How to Add a New Employee Document

Mon, 05 Oct 2009 19:29:31 GMT

Select the Document Library link from the left menu. Select the Employee Document tab and the Document Class also select the employee. (document Class's are setup under the setup menu). Choose the Get File button and browse to the document on your local machine or network. A document title can be added and any notes associated with the document.

Once the file has been uploaded the employee document will be made available to to employee under the "My Records" link under documents.

How to Add a Global Document to the Document Library

Mon, 05 Oct 2009 19:28:48 GMT

Select the Document Library link from the left menu. Select the Document Class (document Class's are setup under the setup menu). Choose the Get File button and browse to the document on your local machine or network. A document title can be added and any notes associated with the document.

Once the file has been uploaded the global document will be made available to to employees under the "My Records" link under documents.

How to Assign Crews in HR

Mon, 05 Oct 2009 19:28:18 GMT

Assigning crew locations is done almost the same way as Job Locations. Select Crews from the left menu under setup. You can then create a crew name and assign individual employees to the crew using the > button.

Once an employee is assigned to a crew, it is easy to track employee's by crew using the Entrerprise Reports.

How to Setup Locations in HR

Mon, 05 Oct 2009 19:27:57 GMT

Company Locations can be setup under Locations in the left setup menu. The available company locations is pulled from your Timberline address book.

Pulling over the available locations by using the > buttons will move the location over and make the location available.

Selecting an employee from the employee records in the left menu and assigning them a job location will make it easy for you to locate employees out in the field. A location report can be run using the Enterprise Location Report.

How to Add a Skills Matrix in HR

Mon, 05 Oct 2009 19:27:35 GMT

The skills matrix within HR is designed to keep track and rate employees on skills that are performed or shown in their current employment position.

Skills are setup and then associated to the different classifications that are created in HR. An example would be:

You want to track skills for a General Laborer. You would set up a list of job skills that you would like to rate or track and then associate it to the classification you name General Laborer. Under the employee Record, each employee can be assigned a classification and rated based upon the skills that are applied.

To add a skill click on the left menu and choose Skills Matrix. Next type in the skill name. If the skill is a top level category and a heading for a specific set of skills, do not mark the "Is Rated" check box. Set up the top level skill my clickingon the "Create Entry". You can then add skills under the top level skill heading by making the skills rateable and selecting the skill from the "Skill Set" in the drop down menu from the top.

The My Records Tab in HR

Mon, 05 Oct 2009 19:27:10 GMT

The "My Records" tab allows for employees to look up and view Employee Information, Pay, W2, Documents, and also maintain employee information changes.

All of these tabs in the My Records area of hh2 Remote Payroll are intended to give the employee access to their personal information.

Next time an employee needs a pay stubs or a copy of their W2, it is made available to them through the My Records tab.

My Records is a permission setting that can be turned on or off for any employee in your company.

How to Create Employee Classifications

Mon, 05 Oct 2009 19:26:50 GMT

Employee Classifications are created and setup to filter employees by class. Searches, trainings, and reviews can all be based around classifications in HR.

To create a classification in the system, login and go to the setup up tab on the left menu. Select Classifications. Fill out the classification name, the EEO job category if there is one and a description. Once this is done select the "Create Entry" button and the classification will be created.

Skills can be setup under the skills matrix tab and associated with classifications to create a specified skill set for each class.

How to Create Security Groups in HR

Mon, 05 Oct 2009 19:26:22 GMT

Security groups are designed so that certain people can log into HR and only have access to the employees records and permissions you grant them.

Accessing the Security Groups under Setup will require you to know the HR Administrator password that was used during the initial implementation/setup process. If this password is lost or you do not have it, DBI will require a signed document and approval from the initial Admin in the system in order to disclose the password.

Once logged in you can begin by creating a group name. You can also setup a password that is needed to be used in order to log in and change further settings on the group permissions.

Once the group name has been created move to the Managers tab. Here you can assign the managers that will be in charge of the employee group. Pull over the managers from the available employee list.

Next is assigning employees to the group. Move over all the employees that will be a part of the group.

Permissions can then be setup to only allow managers access to certain fields within the employee record. If you have more than one manager you can apply the permissions to all managers by choosing the "Apply to All Managers in Group" option.

Protections can also be edited to create additional steps of security when viewing certain fields on he employee record. Some fields that may need additional security measures are Social Security# etc.

The Document Library in HR

Mon, 05 Oct 2009 19:25:49 GMT

The Document Library in HR is a virtual file cabinet that can be used to store documents online. Document classes can be created to seperate document types for quick document filtering. The document library also has an employee document area that can be used to track misc. employee files such as offer letters, resumes, etc.

Use the browse button to browse your local computer for the file you want to upload to the library. The file will upload and be stored with a small thumbnail preview and a description title of the attachment which can be named during the process.

The Crew Dashboard in HR

Mon, 05 Oct 2009 19:25:22 GMT

The Crew Dashboard is very much like the Jobsite Dashboard. The crew dashboard allows "Crew Managers" to track the employee information for the employees they manage within their crew. Employee information, ratings, evaluations, raise requests, safety meetings, and other employee information can be entered and tracked through the crew dashboard. Raise requests and termination requests can be created and sent to HR personnel for review. The Crew Dashboard is a powerful tool, enabling crew managers to effectivily manage and enter data for their employees.

The Jobsite Dashboard

Mon, 05 Oct 2009 19:25:00 GMT

The Jobsite Dashboard is designed to let jobsite Superintendents maintain the employee information of those assigned on their jobs.

Employee information, labor history, ratings/evaluations, raise requests, safety meetings, etc.. can all be entered for an employee out on the job.

The jobsite dashboard gives jobsite supers and project managers the ability to effectively input employee data that can be tracked and sent to HR. Safety meeting information or even a termination request can be entered and reviewed by HR personnel. The dashboard is a powerful field tool that manages and tracks employee information by job.

How to USe the Enterprise Certification Report in HR

Mon, 05 Oct 2009 19:24:37 GMT

Running an Enterprise Report on Certifications will pull back current status on certifications assigned to employees. After creating certifications in HR, employees are assigned certifications. Status of the certification including effective date and expiration date are entered and can be tracked through the Enterprise Certification Report.

To access the Enterprise Certification Report, select Enterprise from the left menu. Certifications can be searched by current status. At the bottom of the report an employee certication can be added. Select the effective date and expiration.

How to Use the Enterprise Location Report in HR

Mon, 05 Oct 2009 19:24:11 GMT

Locations can be assigned to each employee in the Employee Records area of HR. Once an employee has been assigned a location, supervisor, an enterprise report on location can be accessed in Enterprise from the left menu.

The location report can be filtered by crew, job, address, and employee. The report can quickly pull back individuals that have been assigned job locations.

When trying to quickly see which individuals are assigned to certain jobs or trying to find where an employee is located within the company, use the Enterprise Location Report. The location report will also display other key information such as common job codes used, current certifications, and assigned supervisor.

How to Use the Enterprise Classification Report

Mon, 05 Oct 2009 19:23:23 GMT

The Enterprise Classification reports is designed to run an employee ratings report for classifications within the company. After setting up classifications in the HR system and assigning each employee a classification on their employee record, ratings can be search by each classification.

This report can be search by highest employee ranking, quickly displaying the top performance and rated employees within the company.

How to Upload Photos into Employee Records

Mon, 05 Oct 2009 19:22:50 GMT

To upload an employee photo tho their employee record is done by going to Employee Record. At the bottom of the employee information tab is a button to upload photo. Browse your local computer for the photo file being used and upload. This will now change the photo for the employee record.

Creating New Aplicants in the HR Employment Center

Mon, 05 Oct 2009 19:22:18 GMT

The Employment Center of HR allows for HR staff to accurately track new hire applicants. To create a new applicant in the system access the HR Employment Center tab from the left menu. Choose Applications. By clicking on the new applications option.

Applicant information can now be filled out. After entering the new applicant name, basic info, questions, test results, a log of actions, and even attachments can be entered and reviewed and searched at any time.

Creating Custom Tabs in Field Reports

Mon, 05 Oct 2009 19:21:20 GMT

The option to create a new Custom Tab has been available for some time. This feature gives you the ability to capture additional data in a Custom Field tab that you setup and configure.

The Setup link from the left menu in Field Reports will give you the option to select Custom Tabs.

To create a new tab select the Create Tab button at the bottom. Create a name for the new tab and select the Multiple Entries box if you want to allow people to enter multiple entries on the tab. Select the Field Report type that the custom tab will appear on.

Once the tab is created you can go to the Fields tab and select the new custom tab name you have created and create fields for the custom tab.

Click Create Entry from the bottom to create the field, create a field Name, and select which type of field it will be. Options include Text Box, Text Area, and Drop Down List.

If creating a drop down list, it will give you the option to enter in the various choices for your drop down.

Custom Tabs is a great way to capture the additional data that is not located in the Field Reports or meet some of your companies unique needs in regards to field reporting.

Regards,

Creating & Editing the Equipment List

Mon, 05 Oct 2009 19:20:50 GMT

Many of you may have been wondering how or where to manage your equipment list in hh2, especially if you don't have the equipment module in Timberline this would be of particular interest.

Creating an new piece of equipment- This can be done in two areas of the hh2 web suite. The first is located in Field Reports, once in an actual report, go to the 'Equ' or equipment tab, then select the equipment drop down list, and a window will pop up. At the bottom of this window you will notice a button labeled "create equipment" click on this button to begin creating your new piece of equipment. The second option is to create a new piece of equipment in the payroll module tab under "payroll setup" on the left hand column. Once there, select the "equipment" subcategory and a window will appear to the right. At the bottom of this window there is a button "create a new equipment item" Click on the button to begin creating your new piece of equipment.

Editing the existing equipment list- Go into the payroll module tab, then select the "payroll setup" on the left hand column. Once there, select the "equipment" subcategory and a window will appear to the right. It is in this interface where you can edit existing pieces of equipment, archive, or create pieces of equipment.

Turning Off Tabs in Field Reports

Mon, 05 Oct 2009 19:20:19 GMT

Any of the logs not being used within Field Reports, can be turned off. Accessing the "Application Settings", "Common Settings", will grant a Field Reports Admin to customize the tab menu allowing Field Report tabs to be active or not displayed.

If your company does not want to use a certain area within Field Reports, simply uncheck the box on the log that will not be used. The tab will no longer appear in the menu.

Uploading Attachments & Documents in Field Reports

Mon, 05 Oct 2009 19:19:34 GMT

Attachments can be uploaded to the attachements tab within Field Reports. This is a place where photos, office documents, voice recordings, etc. can be uploaded. Each attachment is uploaded through the browse button allowing a user to browse their local hard drive and upload any type of file. An attachment title can be created for the attachment entry and each attachment is stored in the attachment log. Clicking on the attachment in the log will display the attachment. This is a powerful resource tool located within Field Reports. Think of this area as an electronic file cabinent.

How to Use the Journal Tab in Field Reports

Mon, 05 Oct 2009 19:19:06 GMT

Journal entry types can be created by accessing the tool icon and creating a journal entry type. After the journal type has been selected from the drop down menu, any notes, or comments can be entered into the free form field box. This area is a place to keep misc. notes or details that occurr on the job. Journal entries can be searched later on even using keyword searches. This makes the journal entry log very valuable later on for tracking jobsite notes and logs.

How to Create Job Events in Field Reports

Mon, 05 Oct 2009 19:18:37 GMT

Selecting the "Eve" tab in Field Reports will bring up a log for events. The time of the event is entered and an Event Type is chosen from the drop down menu. Event Types can be created to match specific event needs such as Safety, Inspection, OSHA, etc...

Employee, Equipment, and Subcontractor can all be associated to an event and logged.

How to Add a Change Order in Field Reports

Mon, 05 Oct 2009 19:18:05 GMT

Change Orders are tracked through the "Cha" tab of field reports. The type menu has several options regarding the type of change order. Select a type from the drop down menu to begin. A change order number can be added to the log, along with subcontractor information if any and a description of the change order. Additional notes can be entered off to the right within the notes field.

Re: How to Add a New Activity

Mon, 05 Oct 2009 19:17:35 GMT

Activity logs are located under the "Act" tab of Field Reports.

How to Add a New Activity

Mon, 05 Oct 2009 19:17:24 GMT

Activity logs can be associated to a job cost code, time, description and the person responsible are all tracked. % Complete can also be marked so that reports can be run later on to track job activity progress.

How to Add Jobsite Material Entries

Mon, 05 Oct 2009 19:16:47 GMT

Materials can be tracked and logged under the "Mat:" tab within Field Reports. The idea behind the materials log is to have a place where a person can enter the amount of materials received out on the job, any ticket numbers associated to the material order and keep track of the type of material. Material types can be created so that a person select a type from the drop down menu. The person who receives the materials can also be tracked on the "Received By" tab. Additional notes can be entered and saved by selecting the "Create Material Log" button at the bottom.

How to Add Equipment Entries

Mon, 05 Oct 2009 19:16:17 GMT

The Equipment log is not pulled from Remote Payroll. It is a a manual equipment log that can be used to code readings manually within Field Reports. Choose from a peice of equipment from the equipment drop down menu, and select a renter from the list. After the readings have been entered, additional notes can be added.

How to Add a Subcontractor List Entry

Mon, 05 Oct 2009 19:15:47 GMT

Subcontractor entry logs can be created under the "Sub" tab. The Sub list is pulled from the address book in Timberline. Trade, Head Count, and Hours can be entered into the fields along with any additional notes in the notes menu. Clicking on the "Create Subcontractor Entry" will save the entry and show the entry in the daily Subcontractor Entry Log.

How to Add a Labor Entry

Mon, 05 Oct 2009 19:15:13 GMT

Labor Entries can be added manually into the Field Reports or can be prefilled from the hh2 Remote Payroll module. If pulling the fields from Remote Payroll, both the Reg and OT pay ids need to be mapped through the pay ID settings in Field Reports setup. Once mapped the time that has been coded for the previous day will populate to both the REG and OT pay IDs.

How to Add a Weather Entry

Mon, 05 Oct 2009 19:14:43 GMT

Creating a weather entry in Field Reports is done through the first tab "Wea". Weather data is captured through Weather.com as long as the job in Timberline has the job address information filled out. Weather.com pulls from the zip codes on the job records and will automatically display the weather info on the job location. Click the "Capture" button to capture the current weather info and fill out any additional information from the weather drop downs. A Weather Notes box is present for any additional weather notes. When the weather entry is complete click on the "Create Weather Entry" button and the entry will now be displayed above in he weather log. Multiple weather entries can be created throughout the day and all entries will be displayed in the log. To access any entry in the log, click on the entry in the log and the details will appear below the weather log box.

How To Print Out Field Reports

Mon, 05 Oct 2009 19:14:17 GMT

Field Reports can be printed out three different ways. Located at the bottom right corner on the field reports main menu are three different print icon options.

The first option allows for a PDF report to be created and printed. The second option is an Excel print option, third is a batch print which can be done in either PDF or Excel format. Multiple reports can be run in a batch process for a given report type and date range.

Locking Down a Field Report

Mon, 05 Oct 2009 19:13:44 GMT

Within the "Days Field Reports" box are the field reports displayed for the current day. On each report line is a gold pad lock icon. Clicking on the lock icon will either unlock or lockdown a report. When the report is in locked mode, the report is considered final and cannot be edited. Clicking on the lock icon can also unlock a locked down report for edit so that changes can be made to a report. Locking a report is a good way to finalize a field report indicating that the report is complete.

Searching Field Reports by Date Range

Mon, 05 Oct 2009 19:13:20 GMT

A date range search can be done in Field Reports by selecting the hour glass icon next to the field reports calendar. Once selected a date range can be manually entered or selected from the mini calendar next to the keywords search button. A screen shot has been attached below.

My Codes Are Not Showing in hh2! HELP

Mon, 05 Oct 2009 19:12:35 GMT

Whenever you are looking for cost codes to add on a Time card that are not available, here are the steps you should follow:

• Go to the Cost Code Management in the Management Console on your hh2 homepage
• Bring up the job/extra and verify if the cost code you seek exists in hh2 for that job/extra. It must exist with an "accumulate as" labor. If it is not a labor code, additional steps are required. (Contact Jason Morrison at jmorrison@hh2.com to help train you on this scenario, if necessary.)
• If the code does not exist, verify that the code exists for that job/extra in Timberline with a labor category.
• If the code exists in Timberline for that job/extra with a labor category, it is a sync issue. Set the date selector back on the upload tab of the sync tool to a date before when the cost codes were setup for that job and run an upload sync.
• If the code does exist in hh2, it is a permissions issue. If using the Group system in Remote Payroll, go to the Group Setup and make sure that cost code is available in the list of cost codes for that group or that they have been granted access to all cost codes.
• If you still cannot resolve the problem after following these steps, please contact us at support@hh2.com to setup a GoToMeeting to look over everything with you.

Sync Tool Download Path

Mon, 05 Oct 2009 19:11:51 GMT

The new sync tool has been released and been available for upgrade using the .NET 3.5 Framework. This release has been out now for a couple of months and tested.

To download the new sync tool client follow the path below:

http://new.(yourcompanyidentifier).hh2.com/downloads/clientsetup.msi

Be sure to add your website identifier in the address above. Click "Next" when doing the install. The new sync tool does not require the manual setup of an ODBC data driver connection.

If you have questions please let us know and we can help you with the new installation.

How To Get Certified Jobs to Show in Timberline!

Mon, 05 Oct 2009 19:10:10 GMT

On the Timberline side the import view needs the Certified field (this is a check box field) immediately before the Certified Class field. The Certified field cannot be before the Job field. But it does not have to be immediately after the job field. So you can have, Date, Job, Cost Code, Category, Certified, Certified Class, and then whatever else you need.

On hh2's side, you need to pass a blank for the Certified field. So, pick something you are not using and send a blank.

When Timberline reads the import, it will look up the job record and see if it is a certified job. Then it will put a True value if the job is certified and a false if it is not.

How to Show Amounts for Salary Employee in Timberline

Mon, 05 Oct 2009 19:09:24 GMT

Just by importing the hh2 payroll file into Timberline won't give you the amounts for your salaried employees. You must process payroll and then your amounts will display. Note: if your salaried employees must have the box marked 'auto' in their employee record checked in order for amounts to auto display in payroll.

Nick Dobson

Uploading Employee Photos into Remote Payroll

Mon, 05 Oct 2009 19:08:03 GMT

Employee Photos can be uploaded for each employee by going into the "Manage" tab of Remote Payroll. Admin permissions to see the "Accounting Setup " field of remote payroll will be needed. Under accounting setup, click on "Manage Employees", edit next to the employee and select the upload button on the far right of the employee record. This will enable anyone to browse local jpg files on a machine and upload them. The "Info" tab on the actual timecard view in remote payroll will display the photo of the employee.

Defining PDF Timecard Options

Mon, 05 Oct 2009 19:07:34 GMT

The default PDF timecard options can be located under Application Settings and Global Options>PDF Timecard. The setup options include the default signatures to always be displayed, footer, and title information. This can be added or changed globally in the system.

How to Turn On Daily Time Entry Option for Timecard

Mon, 05 Oct 2009 19:07:03 GMT

Daily time entry can be viewed and turned on in the Global Options under Application Settings of Remote Payroll.

This feature is found under the Daily Timecard tab. Once turned on the Manager, or Superintendent in the system will be able to code time using the daily time entry view.

How to use the Data Dump Feature

Mon, 05 Oct 2009 19:06:32 GMT

The Data Dump feature can be accessed under the Payroll Manager area of Remote Payroll. This feature allows a Payroll Manager to filter on a number of different time, and job information which can than be dumped out into a CSV file format. This feature is used to dump data out of the system for reporting.

Batch Cost Codes on Timecard Setup

Mon, 05 Oct 2009 19:06:05 GMT

Cost codes can be added in a batch mode and applied to any group or jobsite in the system. This will ensure that anyone that resides in the group or job get assigned the cost codes through the batch cost code setup.

To access the batch cost code setup use the following path in the system:

Remote Payroll>Payroll Setup>Payroll Timecard Setup> Select Groups or Jobsite> add the cost codes.

Disabling Cost Codes on the Jobsite System

Mon, 05 Oct 2009 19:05:30 GMT

Cost codes can be disabled for all or any specific job in the Payroll Jobs setup under Remote Payroll Setup. To access the Payroll Jobs menu follow the following path:

Remote Payroll> Remote Payroll Setup> Payroll Jobs>pull over any costcodes that should not be enabled using the single arrow over button. This will limit the codes that people see out on the jobsite system.

Disabling Users from Being Able to Change Personal Password

Mon, 05 Oct 2009 19:04:58 GMT

The permission to grant users the ability to change their passwords in the system is setup and enabled by default. To disable users from changing their passwords follow the path below:

Manage Tab>Application Settings>Site Options> uncheck the permission box "Allow Users To Change Their Passwords"

Following the above will then disable the user from being able to change their login password to the site.

How to Use the PDF Timecard Log

Mon, 05 Oct 2009 19:04:22 GMT

The PDF Timecard Log is designed to store recent pdfs that have been created. PDF files can be saved to a local machine but are also saved in the PDF Log area of hh2. The PDF log stores and allows users to pull back any report that was previously generated.

How to Retreive a Copy of the Export File

Mon, 05 Oct 2009 19:03:47 GMT

A copy of all export files is kept and stored in the remote payroll system. If anyone should ever misplace or lose the export text file, it can be retrieved in the system by going into the export log. To access the export log follow this path:

Remote Payroll> Payroll Manager>Export Log> click on the retreive button and it will prompt the user to save the file to a location on their computer.

**Note*** make sure that any pop-up blockers are disabled when trying to retreive an export file or make hh2 a trusted site in your internet options to avoid having the file being blocked in the future.

How to Deny Time and Send it Back Down the Approval Path

Mon, 05 Oct 2009 19:02:33 GMT

A level 2 manager in the approval process can deny employee time sending it back down to the employee for review or corrections. When time is submitted at the employee level it gos to the group manager or level 2 in the system. The manager reviews the time. The manager at this point can click on the "Deny" time button on the timecard view which will pull up a comment box. Fill out the reasons for the time being denied and this will send the time back down to the level 1 employee with the comments that are made.

The employee can then fix the time and re-approve the time sending it back to the manager.

***Note*** There is not an email or notifcation that is sent in the system letting an employee know that time has been denied. This will need to be communicated to the employee outside of the system.

How to Promote Time During Time Approval

Mon, 05 Oct 2009 19:01:54 GMT

The need to bypass time approval for an employee in the approval path is done through the Promote button (or Promote All Displayed) in "Time Approval". An example of promoting time to another level in the approval path occurs when an individual in the approval process is out of the office or unable to approve time for their employees. Rather than waiting for the manager to approve their time, a manager or payroll admin can promote the time bypassing them in the approval process and bring the time current.

This will help reduce bottlenecks in the time approval process and allow the time to be promoted, approved, and exported out of the system for payroll.

Assign Job Roles

Mon, 05 Oct 2009 19:01:23 GMT

For employees using the jobsite system within hh2 Remote payroll, jobsite roles and permissions can be assigned using the "Assign Job Roles" menu under the Manage Tab. To access click on:

MENU TAB>USER MANAGEMENT> ASSIGN JOB ROLES> select the employee from the drop down menu. Select the job from the drop down and check the box to "include all jobsite extras" if you want to assign a roles to all of the job extras at the same time. Click save and the role is then created for the employee. This same process can also be done under the User Management are for the user by clicking edit on the user name, selecting Project Roles and assigning the job and role in the employee menu.

How to Create a Custom User Roll in Remote Payroll

Mon, 05 Oct 2009 19:00:55 GMT

Custom user roles can be created under the Manage tab of Remote Payroll. The path is:

REMOTE PAYROLL>USER MANAGEMENT>MANGE SITE ROLES (or JOB ROLES for jobsite system).

Here a custom user role can be created by selecting the custom role tab. Name the role as you would like it to appear and then select the boxes next to the permissions you want to enable for the role. Once saved the custom role will appear under site roles in the usermanagment area and can be selected for any employee.

Granting Privs to Move Employees On/Off Jobs

Mon, 05 Oct 2009 19:00:25 GMT

The permissions to add or remove an employee from an Employee Group or Jobsite system as a Group Manager or a Jobsite Level 1, 2 Manager is done through the approval path setup in Remote Payroll. To access this setup follow the path:

Remote Payroll>Payroll Setup>Approval Paths> select the default or custom group/jobs and enable or disable by selecting Employee List box in the approval path line.

Enabling this permission will now make it so a Manager can add or remove employees from a group or jobsite.

How to Archive Employees in hh2 System

Mon, 05 Oct 2009 18:59:44 GMT

The need to archive employees in the hh2 system is a must for companies who deal with seasonal employees or temp work.

Archiving an employee in the system will take them out of the employee lists found in both the group and job, employee setup lists and also from the hh2 New User management tool.

To archive an employee simply access the management tab from the top menu and browse to the accounting setup tab found in the left menu. Select employees from the left menu. Employees can be search by name and clicking the "Archive" button will archive the employee in the system. To view a list of archived employees, simply click on the field column header "Archive" and it will toggle between archived and current employees.

Enable Timcard Edit Rights for Managers

Mon, 05 Oct 2009 18:59:08 GMT

Timberline supports two custom fields within the system. hh2 Remote Payroll has the feature and ability to turn on two custom fields in the application settings under remote payroll setup. These fields "Custom 1 and Custom field 2 can be accessed under the timecard tab. Once turned on they appear under the pay id boxes on the time card and show up with the names provided in the field setup. These fields are then able to be imported into Timberline through the export file.

Turning on Custom Field Options in Remote Payroll

Mon, 05 Oct 2009 18:58:30 GMT

Turning on Unit Specific Comments

Mon, 05 Oct 2009 18:58:01 GMT

The ability to have unit specific comments under each pay id box has now been made available and can be turned on under the application settings of Remote Payroll Setup, Global Options, Timecard and choosing the box "Unit Specific Comments".

This will now place a small "C" button under each pay id box allowing a user to click on the box and add a comment. The great thing about using unit specific comments is that they are importable into Timberline and appear on the pay id description field within Timberline.

Turning on Multiple Jobsite View Option for Jobsite Time

Mon, 05 Oct 2009 18:57:25 GMT

The ability to view multiple jobs on a timecard like the Group system on the group timecard view can now be done using the jobsite system within hh2 Remote Payroll.

The option is located and turned on under the application settings of Remote Payroll Setup and global options. Select the timecard tab and select the Allow Multiple Jobsite Time box from the options.

This will now make it so that a Jobsite Level 1 or 2 individual can view multiple jobs on the timecard view that he or she is assigned to see in the system.

Changing a Defualt Payroll Period End Day

Mon, 05 Oct 2009 18:56:41 GMT

During the implementation process of Remote Payroll, payroll period end date was selected. If the day that your payroll ends on ever changes this can also be changed in the system under Global Options.

To change the payroll period end date select REMOTE PAYROLL>APPLICATION SETTINGS>GLOBAL OPTIONS> Select the drop-down from Period End and change the end day.

Understanding the Document Library in HR

Mon, 05 Oct 2009 18:24:58 GMT

When purchasing hh2 HR the focus of setup and configuration often leaves the Document Library as an option to be used later on. As your company and HR administration gets up to speed with the functionality of the system, implementing many of the other features in HR will help your company greatly.

The Document Library is in the HR Setup menu. By accessing the link you will be able to create Document Classes.

Document Classes are used to store and categorize various HR documents within your company. Creating document classes will help you keep track of HR documents and control access to those documents over the web.

In order to create a Document Class, select Document Classes from the setup menu. The Class Info tab will allow you to enter a Document Class Name and Description.

Making the Document Class visible to your various employees, Jobsite and Crew Locations is done by choosing whether or not the Document Class is Global or Employee. If Global is selected the document can be set up to be seen by everyone, if Employee is selected then the Document Class will become employee specific.

In order to make these Document Classes available outside of the HR administration, you will need to make each document class available through the Available Locations tab. Availability to view each document class is done by selecting the drop down lists to Employee Group, My Records, Job & Crew Dashboards.

If you have any questions about setting up the Document Library and how this built in feature of HR can benefit your company, please contact a hh2 Support Represenative via an online support ticket.

Regards,

Cost Codes & Jobs Not Pulling Over Into hh2!!! HELP

Mon, 05 Oct 2009 18:24:20 GMT

We are still receiving a significant amount of client support tickets regarding jobs & cost codes not pulling over into hh2 Remote Payroll. I felt it may be a good idea to remind everyone of the process in which items are synced into hh2 and also help many of our new clients better understand how to correct this issue.

99% of the time when a job or cost code does not display in hh2 it can be diagnosed as a setup issue in Timberline or the hh2 Sync Tool cutoff date needs to be rolled back within the sync tool.

1. First check to ensure your job has been properly setup in Timberline Job Cost.

2. If a cost code is not pulling over, go into Categories in Timberline. Type in the Job, the Cost Code, and assign it to a Labor category. Assigning the Cost Code and Category to the Job in this setup menu and performing a save will almost always fix the issue of cost codes not pulling over into hh2. The issue usually lies on the cost code not having a category and tied to the job. Perform a sync after this is done.

3. Try rolling back the date cutoff field in your hh2 Sync tool. Often, rolling back the date and performing a new sync will pull in jobs, employees, and codes to hh2.

Understanding the process and effectively troubleshooting these issues on your side will eliminate the need to send us a support ticket.

Regards,

Assigning New Employees To A HR Security Group

Mon, 05 Oct 2009 18:23:32 GMT

One of the common HR support tickets we often receive from our clients is the issue of new employees not showing up in the HR Employee Record area.

When you create a new employee in Timberline and perform a sync using the hh2 sync tool, the new employee is pulled into HR. However, until the employee is assigned to a Security Group in HR you will not be able to access their Employee Record.

To assign a new employee to a HR Security Group, log into HR and go to the Setup menu. Click on Security Groups and enter your password. You can now go to the Security Group and move the new employee over from the Available Employee List using the > button. This will move the employee over into the Security Group and grant access to their employee record.

Just remember that new employees entered into Timberline are not assigned to a default security group in hh2 HR. This is a manual process and done with good reason for security purposes.

Resetting Username & Password in hh2

Mon, 05 Oct 2009 18:22:23 GMT

When someone forgets their username and password within hh2, simply log in as an administrator and reset the password. To do this log in and go to the Manage tab. On the left menu select User Management and Manage Users. You will want to click Edit next to the users name. Now that you are in the users account, click on the Show button to the right of Login Details. This will display the current username and allow you to add a new password and confirm the new password for the user.

Once the user logs in using the password that you provided them, they can go in and change the password to something different if you have provided this permission setting in hh2.

Setting a new home page for Remote Payroll users

Mon, 05 Oct 2009 18:21:04 GMT

Any web page within Remote Payroll can be bookmarked. This is a user specific setting. The small house icon located at the bottom left hand side of the timecard can be clicked on and it will result in having the current page bookmarked. The next time the remote payroll user logs into their account they will be taken to their bookmarked page.

Changing the Remote Payroll Site Skin

Mon, 05 Oct 2009 18:20:26 GMT

Company logo and website color for remote payroll can be changed between a number of different skins. To use a different remote payroll skin or upload a new logo, access the Manage tab from the top menu. Admin permissions will be needed to make the change. Under Manage on the left menu select Application Settings and Site Skin. Here you will be able to select a different skin theme for your remote payroll site. Select the skin desired and click yes to save the changes. Clicking the logo button will allow you to upload a jpg or gif file to be used for the company logo that appears in the top left corner of Remote Payroll. Upload the logo "as is" or upload and select recreate to have the logo auto-fitted and set to a transparency.

Re: Time Attendance Filters

Mon, 05 Oct 2009 18:19:53 GMT

Time attendance filters can also be tracked in the hh2 HR module. It will keep track of all Tardies, UnExcused Absences and Excused Abscenses in the system.

Time Attendance Filters

Mon, 05 Oct 2009 18:19:39 GMT

Recently time attendance filters were added to hh2 Remote Payroll. The option to have these filters turned on is done from the Remote Payroll Setup tab and then choosing Approval Paths.

"Excused Absence, Unexcused Absence, Tardy" are three filtering buttons that can be clicked on for each day of the week. They appear at the top of the time card for each day. Rather than creating a comment for attendance out on a job, try and use these filters to save time. A Group Manager, or Payroll Admin can view these filters quickly and not have to open or search on comments.

Looking Up Cost Codes by Job in Manage Tab

Mon, 05 Oct 2009 18:19:05 GMT

Under the "Manage" tab of remote payroll is the "Accounting Setup" found on the left menu column. This area allows a user with permissions to view all cost codes that have been imported into the system from Timberline by job.

All cost codes can be viewed for each job (not just the labor codes). This is a great way to look up codes when trying to see if a code exists in the hh2 system. Common support issues are received with the concern that a cost code has not pulled over from Timberline during the sync process. One of the ways to quickly diagnose the issue is to look in the Accouting Setup, pull up the job, and browse to see if the code indeed does not exist in the hh2 system. If it does not appear in the system than the issue usually resides on the setup of the code within Timberline.

Assigning hh2 Permissions with a Custom Query

Mon, 05 Oct 2009 18:18:34 GMT

Assigning hh2 Remote Payroll Group Manager, Jobsite Level 1 or 2 permissions can be done by having our development team write a custom query accessing the Project Manager or Superintendent information on the job record within Timberline. These roles are assigned and pulled from the job record so that they do not have to manually be setup within the hh2 Remote Payroll system under the Management tab. If your company records this information the job record within Timberline this can save time in having to assign the roles manually. This information is pulled from the job each time a nightly or manuall sync is performed using the hh2 Sync tool.

***Additional development charges may occurr with such customizations.

Exporting Time & Importing Data Into Excel

Mon, 05 Oct 2009 18:17:56 GMT

The export file that is generated from hh2 Remote Payroll is a tab delimted character file. The file can easily be used to import data into Microsoft Excel Â© so that additional fields, columns, and data can be added for other types of company data and reporting.

To import a tab delimited file into Excel, open up Excel and choose the "Data" tab. Select "Get External Data" and choose "From Text". Choose "Tab Delimited" and select the colon (,) box to create the character spacing. Finish the import walk through to have the data imported into Excel.

Importing data into Excel is quick and the advantages of adding additional data to an existing export file makes it possible to store and run data in other reports or programs.

PDF Report for a Single Pay ID

Mon, 05 Oct 2009 18:17:23 GMT

The PDF Timecard Report located under the Remote Payroll Tab and on the left column menu is capable of displaying and running a single pay ID report.

To run a report on a Pay ID such as Per Diem, Mileage, or Expense Reimbursement, simply go to the PDF Timecard Options and select from the list of "Excluded Pay IDs". By choosing the the exclude Pay IDs the report will only run and display pay IDs that have not been selected to be excluded.

Changing hh2 Default Email Text

Mon, 05 Oct 2009 18:16:48 GMT

Changing the default email messages and text that comes from hh2 Remote Payroll is done through the REMOTE PAYROLL>APPLICATION SETTINGS>GLOBAL OPTIONS>EMAIL (tab)> Choose the text and modify messages.

***Be sure not to change the words within the brackets***

Enable Future Weeks

Mon, 05 Oct 2009 18:16:12 GMT

For companies that want to grant their employees the ability to code future time, this can be turned on in the Global Options of Remote Payroll.

Coding future time is often done when an employee will be out of the office on vacation etc.

To turn on future weeks, go to REMOTE PAYROLL>APPLICATION SETTINGS>GLOBAL OPTIONS> select from the drop-down on No. Future Weeks to indicate how many future weeks should be shown.

Removing Timecard Options Clear, Prefill, Move

Mon, 05 Oct 2009 18:15:41 GMT

The option to remove several of the timecard option buttons can be done within the Global Options of Remote Payroll. Lately, it seems more and more companies are limiting their employees with having options to prefill, clear, or move time from the timecard menu. These features are removed by going into: REMOTE PAYROLL>APPLICATION SETTINGS>GLOBAL OPTIONS> un check the options for Clear Timecard, Move Timecard, Prefill Timecard.

The options will no longer appear on an employees timecard menu.

Promote All Displayed option in Remote Payroll

Mon, 05 Oct 2009 18:10:07 GMT

Many have mentioned how nice it would be to "Promote All" instead of having to individually promote unsubmitted time. This can be done by going into the global options of remote payroll and turning on the "Promote All" setting.

The promote all button will then appear just like the approve all displayed button at the bottom of time approval.

Attached is a screenshot of where to turn on the setting.

Email Upon Time Approval

Mon, 05 Oct 2009 18:08:19 GMT

The option to have an email sent out to anyone approving time after time has been entered and approved by the employee can be done in the payroll setup. This is done in Remote Payroll Setup, Approval Paths, Email. By choosing this option and email will be sent to the next person in the line of approval after time has been approved. If a Group Manager is over 20 employees and "Email" option is turned on, the Group Manager will recieve 20 emails from all of their 20 employees. Having the email option turned on is a great way to notify anyone up the line in the approval path that their is time for them to approve. However, some people might find it to be spam :)

Lock Down Your Pay Periods in Remote Payroll

Mon, 05 Oct 2009 18:07:44 GMT

The option to lock down a pay period is available in the Payroll Manager tab of Remote Payroll. Selecting "Lock Pay Period" from the bottom left menu will lock the pay period and knowone within the payroll system will be able to enter time. Doing this will force employees to call or notify you of changes that need to be made on a pay period that has expired for your company. No longer will you have time entered behind your back on a pay period that is long overdue! To unlock the pay period select "Unlock Pay Period", the ability to code time to the pay period is then made available again.

Using hh2 Remote Payroll Announcements

Mon, 05 Oct 2009 18:05:39 GMT

I am not sure how many Remote Payroll Admin are using the Announcements section?

The Announcements section in hh2 is a great way to post company news, reminders, and events. Announcements can be accessed under the Manage tab. Here you can create a new company announcement that will be featured on the home page anytime your company user logs into the system. Announcements can also be limited by recipient. Instead of posting an announcement companywide, the option to limit the announcement to a set of users or site roles can be performed making announcements more useful. Announcements can also include an expiration date making them much easier to manage. If you are not already using company announcements, give it a try and see how it can help your company stay more informed!

New Forum Board

Mon, 21 Sep 2009 22:10:37 GMT

Welcome to the new and improved forum board for hh2 Web Services. The new forum board will offer more features as we continue to build an online community for our client users.

Regards

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